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Social Director

The 1000heads team is a proud, powerful collective of Social Media obsessives, who are experts managing client relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, to Design, and Strategy to deliver transformational social-first work for our clients.

Role

We are looking for an enthusiastic, solution-oriented Social Director with strong interpersonal and organisational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work.

You’ll will take on a dual role that blends client services expertise with hands-on social media execution. You will take ownership of client accounts, executing the strategy, planning, and delivery of social media campaigns while maintaining strong, collaborative relationships with clients and internally with our teams across various offices.

Responsibilities

  • Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
  • Presenting to junior & very senior clients and partner meetings and events
  • Maximizing revenue from client and producing accurate costs estimates
  • Experience managing a team to deliver effective performance from all levels
  • Creating project briefs; brief and work with members of the internal team to develop an idea; presenting and selling that idea to the client
  • Lead agency pitches within our new business process.
  • Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budget
  • Implementing innovative social media strategies that align with client objectives
  • Lead the creation of content calendars, oversee social campaigns, and analyse the performance of content.
  • Develop and manage influencer and ambassador campaigns, including creating proposals, coordinating collaborations, and ensuring they deliver meaningful outcomes for clients.
  • Beyond social media, you will also play the lead role in broader digital marketing projects and experiential activations, such as website campaigns, event management, or integrated brand campaigns.

  • 7+ years of agency experience; tech or related industry is a strong advantage
  • Strong background of account management ideally within a social & influencer environment
  • Strong written, verbal communication, and presentation skills
  • Ability to manage direct reports and be seen as a leader to the accounts team
  • Experience with working on community management projects is a bonus
  • This position requires strong organisational skills, creativity, and the ability to manage multiple priorities seamlessly

This job description acts as a guide to the key responsibilities and expectations of the role. You may be required to take on other reasonable and ad hoc projects as needed.

About 1000heads

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, SAP, Diageo, Gitlab, Ancestry, Isuzu and UNIQLO. 1000heads has offices around the world in New York City, Los Angeles, Miami, London, Paris, Berlin, Dubai, Tokyo, Kuala Lumpur, Singapore, Sydney and Melbourne. 

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

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What You Should Know About Social Director, 1000heads

Are you a creative mastermind with a passion for social media? 1000heads is on the lookout for an enthusiastic Social Director to join our dynamic team! Here at 1000heads, a leading social transformation company, we pride ourselves in working with top global brands like Google, SAP, and Diageo. As a Social Director, you will play a crucial role in nurturing client relationships and delivering world-class social-first campaigns. Your day-to-day will involve collaborating with a diverse array of specialists across departments including Creative, Insights, and Strategy. This dual role not only centers around client service but also includes hands-on execution of innovative social media strategies. You’ll be responsible for managing client accounts, creating compelling content calendars, leading pitches, and analyzing campaign performance to ensure we exceed client expectations. With your strong interpersonal and organizational skills, you will guide a team toward achieving exceptional results. If you have over 7 years of agency experience, ideally in social and influencer environments, along with a flair for creativity and strategic thinking, then 1000heads could be your next home. Embrace the opportunity to be part of an inclusive company that values diversity and encourages bold ideas. Join us as we transform how brands interact with their audiences across the globe!

Frequently Asked Questions (FAQs) for Social Director Role at 1000heads
What are the main responsibilities of a Social Director at 1000heads?

As a Social Director at 1000heads, your core responsibilities will include building and maintaining strong client relationships, presenting ideas to a wide range of clients, executing social media strategies, and leading a talented team. You'll also oversee the development of content calendars, manage influencer campaigns, and ensure that campaigns are delivered effectively and on time. Your role is pivotal in ensuring that clients receive high-quality service and that internal collaboration flourishes.

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What qualifications are needed for the Social Director position at 1000heads?

To be considered for the Social Director role at 1000heads, candidates should have a minimum of 7 years of agency experience, preferably within social media and influencer management. Strong communication skills, both written and verbal, are essential, as well as the ability to manage a team effectively. Experience with community management projects is a plus, and creativity along with organizational prowess will set you apart.

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How does the Social Director role at 1000heads support client success?

The Social Director at 1000heads plays a vital role in client success by acting as a liaison between clients and our internal teams. This position ensures that the clients’ needs are understood, that social strategies align with their objectives, and that campaigns are executed flawlessly. By building strong relationships and exceeding client expectations, you will help foster long-term partnerships that are beneficial for both the clients and 1000heads.

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What creative projects might a Social Director lead at 1000heads?

A Social Director at 1000heads can expect to lead various creative projects, such as developing innovative content calendars, strategizing influencer collaborations, and spearheading digital marketing initiatives. Furthermore, they will oversee experiential activations and integrated brand campaigns that involve multiple channels. The creativity involved in brainstorming and executing these projects is what drives social-first success.

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What is the team culture like at 1000heads for a Social Director?

The team culture at 1000heads is one of collaboration, creativity, and inclusivity. As a Social Director, you will be part of a diverse group of passionate individuals who celebrate unique perspectives and innovative ideas. The environment encourages open communication and engagement across departments, making it an exciting place for a leader to thrive and make a significant impact.

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Common Interview Questions for Social Director
How do you prioritize tasks as a Social Director at 1000heads?

When prioritizing tasks, it's crucial to evaluate deadlines, client needs, and overall team capacity. I usually create a list of responsibilities based on the urgency and impact on client relationships. Effective communication with the team also plays a significant role in ensuring everyone is aligned and working efficiently towards shared goals.

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Can you provide an example of a successful social media campaign you have led?

Absolutely! One notable campaign involved leveraging influencer partnerships for a major product launch. We developed a comprehensive strategy that included content creation, influencer engagement, and tracking analytics, resulting in a significant increase in brand awareness and engagement rates. I believe detailed analysis post-campaign is essential to measure success and improve future strategies.

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What are your strategies for building strong client relationships?

Building strong client relationships revolves around transparent communication, understanding their needs, and consistently delivering high-quality work. I prioritize regular check-ins, providing insights into campaign performance, and being available to discuss any concerns. Personalized attention helps in building trust and ensuring long-term partnerships.

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How do you handle challenges within a creative team?

Handling challenges within a creative team requires openness and constructive feedback. I believe in fostering a safe space for team members to voice their concerns and suggestions. Addressing issues as they arise and creating collaborative solutions ensure we remain focused on delivering exceptional results for our clients.

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What tools do you find most effective for managing social media campaigns?

Tools such as Hootsuite, Sprout Social, and Buffer are incredibly effective for managing social media campaigns, providing valuable insights and scheduling capabilities. Additionally, analytics platforms like Google Analytics help track performance metrics, allowing us to adjust strategies in real-time for improved results.

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Describe your experience with influencer marketing.

My experience with influencer marketing encompasses developing strategic partnerships, managing campaigns from inception through execution, and analyzing outcomes. I've coordinated with influencers to create authentic content and ensure alignment with client objectives. Understanding the audience of both the brand and influencer is critical for successful collaborations.

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How do you ensure a campaign aligns with a client's overall brand strategy?

To ensure campaign alignment with a client's brand strategy, I start by thoroughly understanding the brand's values, goals, and target audience. During the planning phase, I involve stakeholders from various departments to gather insights. Regularly revisiting the brand strategy ensures that every campaign decision stays aligned with the client's overall vision.

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What metrics do you consider most important when analyzing a campaign's success?

Key metrics for analyzing a campaign's success typically include engagement rates, reach, conversion rates, and ROI. Depending on the client's objectives, I might also look at brand sentiment and the growth of social following, ensuring a comprehensive understanding of the campaign's impact.

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How do you stay informed about current trends in social media?

Staying informed about current trends involves regular engagement with industry publications, following thought leaders on social media, and participating in events or webinars. I also encourage my team to share insights and discuss emerging trends during meetings, fostering a culture of continuous learning.

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Why do you want to work as a Social Director at 1000heads?

I am drawn to the opportunity of working as a Social Director at 1000heads because of the company’s exceptional reputation in social transformation. I appreciate the focus on creativity and collaboration, and I am excited to contribute my extensive experience in social media to help clients navigate the evolving digital landscape. The global reach and commitment to inclusivity also resonate with my personal values.

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1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands.

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Full-time, remote
DATE POSTED
March 20, 2025

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