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Analyst - Leadership Development Programs - job 4 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.  

Overview:  

The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Analyst, Leadership Development Programs will support key leadership development and learning priorities, enabling colleagues to grow as leaders through best-in-class learning and development experiences. This candidate will support data analysis and insights, metrics tracking, vendor management, risk and compliance activities, and other key leadership development and learning priorities.  

This position requires the ability to deliver high quality work in a fast-paced dynamic environment to support our colleagues’ development. Successful candidates will be results-driven and adaptable to change, while being able to manage competing priorities within tight deadlines.  

Key Responsibilities: 

  • Lead data analyses to support key leadership development processes and develop insights to inform strategic planning and continuous improvement 
  • Support ongoing metrics tracking and reporting to senior leadership  
  • Support contracting, invoicing, and other key elements of ongoing vendor management  
  • Complete key risk and compliance activities, in partnership with the Director, Leadership Development Programs and Risk, Privacy, and Compliance teams to ensure strong governance  
  • Support key leadership development and learning priorities, including resource and communications creation, program delivery support, and key processes 
  • Enable our leadership development strategy and approach through key strategic projects   

Experience: 

  • 1-3 years’ work experience 
  • Demonstrated ability to apply analytical skills to draw insights and make datadriven recommendations 
  • Highly detail oriented
  • Demonstrated project management and planning skills in a fast-paced and dynamic environment; ability to balance competing priorities
  • Strong communication skills
  • Resourceful and self-starting with a desire and ability to learn quickly 
  • Results driven, takes initiative and applies creative problem solving to deliver strong outcomes
  • Strong collaboration and relationship building skills across stakeholders to drive results
  • Proficiency in Microsoft Office required; advanced proficiency in Microsoft Excel preferred  

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$80000 / YEARLY (est.)
min
max
$55000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Analyst - Leadership Development Programs, American Express

Looking to make a meaningful impact in leadership development? Join American Express as an Analyst in the Leadership Development Programs! Based in the vibrant city of New York, you'll be part of a diverse and supportive team that’s dedicated to empowering colleagues to thrive. In this role, you’ll dive into data analysis, helping to shape leadership strategies that cultivate strong leaders within the organization. Your insights will be crucial for informed strategic planning and continuous improvement in key business areas. Not only will you engage in metrics tracking and reporting, but you'll also support vendor management tasks, ensuring that our leadership programs run smoothly and effectively. At American Express, the focus is on nurturing a culture of learning and collaboration, where every team member has access to tools and support needed for success – both personally and professionally. If you're detail-oriented, a proactive problem solver, and have a knack for managing multiple priorities, this role will give you the opportunity to shine. Plus, with a salary range of $55,000 to $105,000 annually, alongside a fantastic benefits package like flexible work arrangements and comprehensive wellness support, you can build a fulfilling career here. So, are you ready to lead the way with Team Amex?

Frequently Asked Questions (FAQs) for Analyst - Leadership Development Programs Role at American Express
What are the responsibilities of an Analyst in Leadership Development Programs at American Express?

As an Analyst in Leadership Development Programs at American Express, your primary responsibilities include leading data analyses to support leadership development processes, tracking metrics for senior leadership, and managing vendor relationships. You will also handle risk and compliance activities, ensuring that all practices align with company governance. Additionally, you'll work on enhancing our leadership development strategic approach through various support tasks.

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What qualifications are required for the Analyst position in Leadership Development Programs at American Express?

To qualify for the Analyst position in Leadership Development Programs at American Express, candidates should have 1-3 years of relevant work experience, strong analytical skills, and proficiency in Microsoft Office, especially Excel. Excellent project management abilities in dynamic environments, effective communication skills, and a results-driven mindset are essential to thrive in this role.

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How does American Express support professional development for Analysts in Leadership Development Programs?

American Express is committed to fostering professional development among its Analysts in Leadership Development Programs. The company offers comprehensive training opportunities, mentoring, and access to resources that support your growth. By participating in various projects and initiatives, you can enhance your leadership skills and career trajectory within the organization.

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What does the team culture look like for an Analyst in Leadership Development Programs at American Express?

The team culture for an Analyst in Leadership Development Programs at American Express is built upon collaboration, inclusivity, and support. The company emphasizes a strong colleague experience, where every voice is heard, and individuals are encouraged to take initiative. This diverse environment not only fosters creativity but also ensures that you always have the backing you need to succeed.

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What benefits are offered to Analysts in Leadership Development Programs at American Express?

American Express provides an attractive benefits package to Analysts in Leadership Development Programs, including competitive salaries, bonus incentives, and a 6% Company Match on retirement savings. Colleagues also enjoy flexible working arrangements, extensive parental leave options, wellness support, and continuous career development opportunities, creating a well-rounded work-life experience.

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Common Interview Questions for Analyst - Leadership Development Programs
Can you explain how you would approach data analysis for leadership programs?

When discussing my approach to data analysis for leadership programs, I would emphasize the importance of defining clear objectives first. Next, I'd collect relevant data from various sources, ensuring its accuracy and reliability. Then, I would analyze the data to extract actionable insights that align with American Express's leadership goals, ultimately contributing to data-driven decision-making.

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What project management tools are you familiar with that could be useful in this role?

In preparation for this role at American Express, I would highlight my experience with project management tools such as Trello, Asana, and Microsoft Project. I find these tools effective for planning, tracking progress, and collaborating with team members to ensure project goals are met on time and within scope.

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How do you handle competing priorities in a fast-paced environment?

In a fast-paced environment like American Express, I prioritize tasks by assessing deadlines, importance, and potential impact. I believe in effective communication, so I regularly check in with stakeholders and team members to align on priorities. By maintaining a flexible mindset and adapting to shifting demands, I can successfully navigate competing tasks.

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Describe a time you made a data-driven recommendation. What was the outcome?

An example of a data-driven recommendation I made was during a previous role where I analyzed employee engagement metrics. I identified areas of improvement and recommended specific training sessions. This led to increased engagement scores and more effective leadership development initiatives, proving the value of combining data insights with strategic planning.

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What strategies do you use to build rapport with stakeholders?

Building rapport with stakeholders is essential for success. I focus on active listening to understand their needs, being transparent with communication, and delivering on commitments. By fostering trust through collaboration and regularly updating them on progress, I ensure a strong working relationship that drives project success in the Analyst role.

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How would you ensure compliance in leadership development programs?

Ensuring compliance in leadership development programs involves staying updated on relevant regulations and policies. I would work closely with the Risk, Privacy, and Compliance teams at American Express, conducting thorough audits and checks to identify potential issues. Keeping open lines of communication and documenting compliance processes will also be vital in maintaining governance.

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What would you consider your biggest strength relevant to this Analyst role?

One of my biggest strengths relevant to the Analyst role is my analytical mindset. I enjoy diving into data to uncover insights that can drive improvement. This strength, paired with my attention to detail and adaptability, allows me to tackle challenges effectively and contribute valuable recommendations to enhance leadership development initiatives.

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Explain how you would contribute to a culture of learning at American Express.

Contributing to a culture of learning at American Express would involve promoting knowledge-sharing sessions and encouraging colleagues to take advantage of available training resources. I would actively participate in workshops and discussions, emphasizing collaboration and continuous improvement, so that everyone feels empowered to share their expertise and learn from each other.

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How do you plan to measure the success of leadership development initiatives?

Measuring the success of leadership development initiatives is crucial, and I would approach this by establishing clear KPIs aligned with American Express's objectives. Conducting regular feedback surveys, performance reviews, and analyzing participant progress will allow me to assess effectiveness, make necessary adjustments, and continually improve our programs.

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What interests you about working in leadership development at American Express?

I am deeply passionate about leadership development and its impact on organizational success. What excites me about American Express is the company’s strong commitment to colleague growth and development. Being part of a team that focuses on empowering others to lead effectively aligns perfectly with my values and aspirations.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

737 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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