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Analyst - Leadership Development Programs - job 3 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.  

Overview:  

The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Analyst, Leadership Development Programs will support key leadership development and learning priorities, enabling colleagues to grow as leaders through best-in-class learning and development experiences. This candidate will support data analysis and insights, metrics tracking, vendor management, risk and compliance activities, and other key leadership development and learning priorities.  

This position requires the ability to deliver high quality work in a fast-paced dynamic environment to support our colleagues’ development. Successful candidates will be results-driven and adaptable to change, while being able to manage competing priorities within tight deadlines.  

Key Responsibilities: 

  • Lead data analyses to support key leadership development processes and develop insights to inform strategic planning and continuous improvement 
  • Support ongoing metrics tracking and reporting to senior leadership  
  • Support contracting, invoicing, and other key elements of ongoing vendor management  
  • Complete key risk and compliance activities, in partnership with the Director, Leadership Development Programs and Risk, Privacy, and Compliance teams to ensure strong governance  
  • Support key leadership development and learning priorities, including resource and communications creation, program delivery support, and key processes 
  • Enable our leadership development strategy and approach through key strategic projects   

Experience: 

  • 1-3 years’ work experience 
  • Demonstrated ability to apply analytical skills to draw insights and make datadriven recommendations 
  • Highly detail oriented
  • Demonstrated project management and planning skills in a fast-paced and dynamic environment; ability to balance competing priorities
  • Strong communication skills
  • Resourceful and self-starting with a desire and ability to learn quickly 
  • Results driven, takes initiative and applies creative problem solving to deliver strong outcomes
  • Strong collaboration and relationship building skills across stakeholders to drive results
  • Proficiency in Microsoft Office required; advanced proficiency in Microsoft Excel preferred  

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$80000 / YEARLY (est.)
min
max
$55000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Analyst - Leadership Development Programs, American Express

Join American Express as an Analyst in Leadership Development Programs and help shape the future of leadership! At American Express, we believe that with the right support, individuals can achieve remarkable growth in their careers. As a part of our diverse Team Amex, you'll be immersed in a vibrant workplace that values collaboration, innovation, and personal growth. You'll play a vital role in our Colleague Experience Group, paving the way for a seamless development journey for our leaders. In this position, your analytical mindset will shine as you lead data analyses, track critical metrics, and support our strategic planning efforts. You'll also engage in vendor management and compliance activities, ensuring we uphold the highest standards. Your adaptability and attention to detail will be key as you juggle multiple priorities in our fast-paced environment. We prioritize your professional growth and offer a thorough learning culture designed to help you succeed. Join us, and you’ll not only find a rewarding career path, but also a community that supports you in balancing work with your personal goals. At American Express, you will be empowered to make impactful contributions that matter every day. Together, let's lead the way to excellence in leadership development!

Frequently Asked Questions (FAQs) for Analyst - Leadership Development Programs Role at American Express
What are the primary responsibilities of the Analyst - Leadership Development Programs at American Express?

As an Analyst in Leadership Development Programs at American Express, your primary responsibilities will include conducting data analyses to support leadership development processes, tracking metrics for reporting to senior leadership, managing vendor contracts, and ensuring compliance with risk and governance requirements. You will also assist in resource creation and program delivery, playing a crucial role in shaping the leadership landscape within the company.

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What qualifications are required for the Analyst - Leadership Development Programs at American Express?

To qualify for the Analyst - Leadership Development Programs position at American Express, candidates should have 1-3 years of relevant work experience. A demonstrated ability to analyze data and derive insights is crucial, along with strong communication and project management skills. Familiarity with Microsoft Office, especially advanced Excel, is highly preferred. Being detail-oriented and adaptable in a fast-paced environment will also set you up for success in this role.

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How does American Express support the professional development of Analysts in Leadership Development Programs?

American Express is dedicated to the professional development of its Analysts within Leadership Development Programs by providing comprehensive training and growth opportunities. You'll have access to career development resources, mentorship, and the chance to work on strategic projects that enhance your skills and expertise, enabling you to thrive in your career journey.

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What type of work environment can an Analyst - Leadership Development Programs expect at American Express?

At American Express, an Analyst in Leadership Development Programs can expect a collaborative and inclusive work environment. Our culture is built on supporting colleagues in achieving their goals, and we embrace flexibility with options for hybrid, onsite, or fully remote work. The dynamic nature of the role ensures that no two days are the same, providing ample opportunities for learning and growing within the team.

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What benefits does American Express offer to Analysts in Leadership Development Programs?

Analysts in Leadership Development Programs at American Express receive a competitive compensation package that includes base salaries, bonuses, and a broad range of benefits. This includes a retirement savings plan with a company match, comprehensive health insurance options, generous parental leave, and access to wellness programs. American Express prioritizes the well-being of its colleagues, providing a holistic approach to support.

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Common Interview Questions for Analyst - Leadership Development Programs
Can you describe your experience with data analysis in your previous roles as an Analyst?

When answering this question, focus on specific examples of data analysis you have conducted. Highlight the tools you used, the types of data you analyzed, and the insights you derived. Emphasize how your analysis influenced decision-making or improved processes, demonstrating your ability to make data-driven recommendations.

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How would you prioritize competing projects with tight deadlines?

To answer this effectively, discuss your approach to project management. Describe how you assess project urgency and importance, manage your schedule, and communicate with stakeholders. Providing a real-life example of a time you successfully handled multiple priorities will enhance your response.

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What strategies do you use to ensure effective communication with diverse teams?

Demonstrate your understanding of communication’s importance in team dynamics. Discuss techniques such as active listening, adapting your communication style to your audience, and ensuring clarity in your messaging. Illustrate your points with past experiences where effective communication led to collaborative success.

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How do you ensure compliance and governance within your projects?

Discuss your awareness of compliance regulations and governance processes. Share examples from past roles where you implemented compliance measures, liaised with regulatory teams, and maintained meticulous documentation. Your answer should highlight your diligence and commitment to maintaining high standards.

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Describe a time when you took initiative on a project. What was the outcome?

When answering, focus on a specific instance where you identified an opportunity or improvement. Share the actions you took, the challenges you faced, and the outcome, while emphasizing your problem-solving skills and ability to drive results through initiative.

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What tools or software are you proficient in for data analysis?

Provide a list of the analytical tools and software you are experienced with, such as Microsoft Excel, SQL, or others relevant to the role. Elaborate on how you used these tools in your previous roles to contribute to your team's success through data insights.

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How do you stay updated on trends in leadership development?

Mention specific resources you consult to stay informed about leadership development trends, such as professional associations, journals, webinars, or networking events. Illustrate your passion for continuous learning and how it benefits your professional practice.

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What role does collaboration play in your daily work as an Analyst?

Discuss your view on collaboration and its impact on project success. Provide examples of how you worked within teams, what strategies you used to foster collaboration, and the significance of diverse perspectives in enhancing project outcomes.

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How would you handle feedback or critique from supervisors?

Illustrate your openness to feedback by discussing a past experience where you received critique. Focus on how you approached the feedback, what changes you implemented, and how you view feedback as a development opportunity rather than criticism.

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Why do you want to work as an Analyst in Leadership Development Programs at American Express?

Craft a response that reflects your passion for leadership development and alignment with American Express's values. Highlight aspects such as their commitment to colleague experience, professional growth, and innovation, and how these resonate with your career aspirations.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2330 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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