This position is responsible for managing the day-to-day operations of a Company operated Restaurant. The Restaurant Manager (RM) has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.
RESTAURANT MANAGER EXPECTATIONS:
Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary
Recruits, interviews, selects, hires, and completes onboarding for all positions
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completion
Establishes build to’s and maintains the production management system
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Supervises and coaches team members to follow guidelines for food preparation and production management
Ensures team members are properly trained on Brand and Company standards on an ongoing basis
Cascades all relevant information and maintains communication board
Implements new Brand campaigns and conducts new product training
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records
Communicates as required with Restaurant District Manager
Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
Completes reports on all incidents following our 5-minute rule policy
Ownership for all financial and operational metrics, resulting in a profitable restaurant
Conducts team member check in’s and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term and Long-Term Disability
Vacation, Holiday, Personal, and Sick paid time off
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan
Mobile Phone Benefit
Quarterly incentive plan
Wait periods may apply
RESTAURANT MANAGER QUALIFICATIONS:
Minimum 2 years restaurant management experience required
Proficient in Microsoft Office Suite
Valid state Driver’s License required
Serv Safe© Manager certification preferred
Open availability required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Conflict management skills
Exhibits a sense of urgency
Leads by example
Focuses on achieving results while having fun!
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
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Are you ready to step into a leadership role that’s both exciting and challenging? Circle K is on the lookout for an enthusiastic QRS Supervisor to join our team in the United States. In this role, you’ll take charge of the daily operations at one of our bustling restaurants, ensuring everything runs smoothly. Your responsibilities will include coaching and inspiring your team, maintaining high standards of guest service, and keeping operations aligned with brand regulations. With the flexibility of shift work, you’ll play a key role in recruiting and training new headliners while overseeing food quality and safety protocols. Your ability to manage financial metrics, including cash and inventory controls, will be crucial in driving profitability. Plus, you’ll have the opportunity to implement captivating new brand campaigns and engage your team on a personal level. If you have at least two years of restaurant management experience, a contagious enthusiasm, and a knack for leading by example, we’d love to hear from you! Let’s make Circle K a place where everyone enjoys the benefits of working in a fun and rewarding environment. Apply now, and let’s craft a remarkable dining experience together!
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