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Assistant Manager(01646)

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Assistant Manager(01646) , Domino's

Are you the kind of person who naturally takes charge and leads by example? If so, Domino's Pizza is looking for you to step into the role of Assistant Manager in Brookville, PA! This isn’t just a job; it’s an incredible opportunity to showcase your leadership skills and help us become the best in pizza delivery. As an Assistant Manager, you'll be responsible for everything happening during your shift, from cost and inventory controls to ensuring exceptional customer service. We believe that a fun and flexible work environment is essential, and with your multi-tasking abilities and judgment skills, you’ll thrive here. Plus, there’s room for advancement – many of our team members have grown from delivery drivers into successful franchise owners. So if you get a kick out of motivating teams, managing schedules, and making things happen, you’ll find that your skills are perfect for this role. Not only will you be leading a dedicated crew, but you’ll also play a part in creating memorable experiences for our customers. Your work at Domino's Pizza is not just about the pizzas; it's about building a culture where every team member can reach their potential. So, if you're ready to step up and show us what you've got, apply now and join our incredible team!

Frequently Asked Questions (FAQs) for Assistant Manager(01646) Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you'll be responsible for a wide range of tasks that ensure the smooth operation of your store during each shift. This includes managing staff, controlling costs, overseeing inventory, and maintaining customer relations. Your role will also involve adherence to company policies and procedures, ensuring that you and your team maintain high standards of service and efficiency.

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What qualifications are required for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you should have strong leadership and communication skills, along with the ability to manage a team effectively. Previous experience in food service management or related fields is preferred, and you should be comfortable handling cash and inventory. A positive attitude and a commitment to delivering exceptional customer service are essential.

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What opportunities for advancement exist for Assistant Managers at Domino's Pizza?

Domino's Pizza provides fantastic opportunities for career advancement for Assistant Managers. Many team members have successfully moved on from roles as delivery drivers to management positions, and even to franchise ownership and corporate operations roles. Your growth path is significant, depending on your commitment and performance within the company.

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How does Domino's Pizza support diversity within the workplace?

At Domino's Pizza, diversity is an essential aspect of our workplace culture. Our mission is to appreciate and utilize the unique talents of all individuals, creating an environment where every team member can reach their highest potential. This commitment to diversity helps us build stronger teams and ensures that our workplace is inclusive.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced. You’ll be part of a team that values collaboration and fun while focusing on delivering excellent service. Expect to work in various conditions, from busy store settings to handling delivery operations, making every day a new adventure.

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Common Interview Questions for Assistant Manager(01646)
How do you handle conflicts between team members as an Assistant Manager?

When handling conflicts between team members, it’s vital to listen to both sides and facilitate open communication. As an Assistant Manager, you should encourage a collaborative environment where concerns can be addressed constructively. A focus on solutions and team cohesion will help resolve the issue and maintain a positive workplace culture.

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Can you describe a time when you successfully managed a team under pressure?

In situations of high pressure, effective time management and clear communication are crucial. As an Assistant Manager, share a specific example where you delegated tasks efficiently, motivated your team, and ensured customer satisfaction despite the challenges. This demonstrates your ability to thrive in high-stress environments.

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What strategies do you use for staff training and development?

Effective training and development involve a mix of hands-on learning and continuous feedback. Share how you would tailor training sessions to suit various learning styles while motivating your team and emphasizing the importance of growth within the company. Highlighting past training success stories can further showcase your capability.

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How do you ensure excellent customer service during your shifts?

As an Assistant Manager, ensuring excellent customer service starts with setting a clear example through your actions. Share how you monitor customer interactions, provide feedback to team members, and address any issues promptly. Demonstrating a commitment to customer satisfaction shows your dedication to the role.

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How would you manage inventory effectively?

Managing inventory effectively requires consistent monitoring and organization. Discuss utilizing inventory management systems, conducting regular checks, and training staff to handle stock accurately. Emphasizing your ability to minimize waste while maximizing efficiency can highlight your proficiency in this area.

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What is your approach to maintaining store cleanliness and compliance with health standards?

A clean store reflects professionalism and compliance with health standards. Explain your proactive approach, ensuring that team members understand their responsibilities for cleanliness, conducting regular inspections, and adhering to all guidelines. A commitment to maintaining a safe environment is essential for any Assistant Manager.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

Your motivation may stem from a passion for the food service industry, a desire to lead a dynamic team, or a commitment to delivering exceptional customer experiences. Emphasize how your values align with Domino's Pizza culture and what you can contribute to their mission as an Assistant Manager.

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How would you handle a situation where sales did not meet expectations?

Addressing below-expected sales involves analyzing contributing factors, identifying solutions, and potentially implementing changes. Discuss how you would involve the team in brainstorming solutions, promote new marketing strategies, or improve customer experiences to drive sales upward.

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What methods do you use for cost control in a food service environment?

Cost control in a food service environment is critical. Share methods such as monitoring waste, optimizing ingredient ordering, and ensuring staff adherence to portion sizes. Implementing regular cost reviews and encouraging team contributions can further enhance your strategy.

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How do you balance administrative duties with operational responsibilities as an Assistant Manager?

Balancing administrative tasks with operational responsibilities requires strong organization and prioritization skills. Discuss how you delegate tasks, create structured schedules for reporting and team management, and remain adaptable to handle both sets of duties efficiently.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 24, 2025

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