Senior HR Business Partner

The Senior HR Business Partner at Gorgias is responsible for being a strategic advisor to senior leaders, shaping people strategies that enhance growth and team dynamics. Key responsibilities include driving performance management initiatives, collaborating across functions like Talent Acquisition and Talent Development, and using data insights to influence business decisions. This role also involves coaching executives and managers to build high-performing teams in a high-growth environment.

To qualify for the Senior HR Business Partner position at Gorgias, candidates typically need 7+ years of HR experience, including 3–5 years in a strategic HRBP role. Strong business acumen is essential, as well as experience partnering with senior leaders. Excellent communication skills, a proactive mindset, and the ability to manage complex people challenges are also crucial for success in this role.

At Gorgias, employee growth is a priority. For the Senior HR Business Partner role, Gorgias offers up to $2600 CAD in learning materials each year, including training sessions, courses, and coaching. This dedication to professional development ensures that HR professionals continually enhance their skills and stay updated on industry practices, aligning their growth with the company's strategic goals.

The culture at Gorgias is vibrant and inclusive, emphasizing teamwork, innovation, and a people-first approach. As a Senior HR Business Partner, you will be at the heart of this culture, collaborating with diverse teams and leaders. Gorgias values trust, empathy, and proactive problem-solving, allowing for a supportive environment where your contributions significantly impact the employee experience and overall success of the company.

Gorgias offers an array of attractive perks and benefits for its Senior HR Business Partners, including a generous 5-week vacation policy, paid sick leave, and parental leave. Employees enjoy a personal credit card for lunches, private health insurance, and a budget to set up a comfortable home workstation. Furthermore, Gorgias encourages professional growth through funding for learning materials and organizes team retreats to foster collaboration and strengthen relationships.

In responding to this question, showcase your understanding of aligning performance management with business goals. Discuss methods like regular feedback cycles, clearly defined success metrics, and tailored development plans that encourage continual learning and growth for employees throughout the organization.

Explain your approach by demonstrating the importance of empathy and understanding individual employee needs alongside overarching business goals. Highlight the value of open communication and engagement as tools for balancing these two aspects effectively.

Share a specific situation that required strategic thought and collaboration, explaining your thought process, the steps you took, and the positive outcomes that resulted. This illustrates your problem-solving skills and ability to navigate complex workplace dynamics effectively.

Detail your experience with people analytics, discussing how you identify trends, derive insights, and make informed decisions that impact HR strategies. Providing real-life examples where data-driven decisions led to improvements in team performance or morale will help emphasize your analytical skills.

Plan on addressing the critical elements of effective change management such as clear communication, stakeholder engagement, and support structures. Share experiences where you successfully guided teams through transitions, using a supportive and adaptable strategy.

Discuss techniques for promoting an inclusive workplace, such as diversity training, employee resource groups, and transparent recruitment practices. Highlight any previous initiatives you've led or participated in that encouraged a welcoming environment for all employees.

Illustrate key qualities such as strong communication skills, strategic thinking, emotional intelligence, and the ability to build trust with leadership and employees alike. Use personal attributes or skills you've developed that align with these qualities to support your answer.

Describe a situation where you actively partnered with teams outside of HR, detailing the project goals, your role, and how you ensured collaboration led to successful outcomes. Focus on the importance of teamwork and cooperation in achieving business objectives.

Talk about your mentoring style, emphasizing active listening, setting clear expectations, and providing constructive feedback. Providing a plan for supporting their development and fostering their leadership skills will illustrate your coaching capabilities.

Highlight topics such as maintaining company culture amid rapid change, addressing employee burnout, or implementing effective performance management systems. Show how you would proactively tackle these challenges with innovative solutions tailored to the company's unique environment.