People & Culture Generalist (Temporary)

As a People & Culture Generalist at ShipMonk, your main responsibilities will include supporting onboarding processes, managing attendance and employment records, ensuring effective communication with team members, and promoting employee engagement initiatives. You'll partner with other leaders to drive HR initiatives and maintain an organized structure for team member files, helping create a positive workplace culture.

To apply for the People & Culture Generalist position at ShipMonk, you should have 1 to 3 years of experience in general human resources duties. Proficiency in both Spanish and English is strongly preferred, along with strong computer skills and knowledge of HRIS systems like Paylocity. Excellent verbal and written communication skills, attention to detail, and strong interpersonal abilities are essential to thrive in this role.

The People & Culture Generalist role at ShipMonk is a temporary position expected to last approximately four months, with the possibility of extension based on business needs. It's an excellent opportunity to gain valuable experience and potentially lead to further employment within the company.

Daily tasks of a People & Culture Generalist at ShipMonk might include facilitating new hire orientations, managing attendance records, conducting background screenings, assisting with employee investigations, and organizing engagement events. Each day will bring unique challenges and tasks, making this a dynamic position for those who thrive on variety.

In the People & Culture Generalist role at ShipMonk, you will have the chance to create and lead engagement events that enhance team morale. Your responsibilities will include managing fun calendars and celebrating the unique contributions of team members, which aligns with ShipMonk's commitment to creating a positive and vibrant workplace culture.

In answering this question, focus on specific experiences where you've facilitated onboarding processes. Highlight how you ensured new hires felt welcomed and informed, and talk about any specific strategies you used to enhance their integration into the company culture.

Discuss the importance of clear communication and accessibility. Provide examples of how you've communicated policy changes effectively in the past, using various communication tools to ensure everyone is informed and on the same page.

Share your approach to maintaining accuracy in attendance tracking. Discuss any systems or tools you've utilized, along with your process for handling time-off requests and ensuring minimal disruption to team operations.

Talk about your conflict resolution techniques, including the importance of active listening, empathy, and maintaining neutrality. Provide examples of how you've successfully mediated conflicts and fostered a harmonious workspace.

Outline the elements that contribute to successful engagement events – such as understanding team preferences, ensuring inclusivity, and aligning events with company culture. Share any successful engagement initiatives you've managed in the past.

Provide a detailed description of your process for conducting new hire orientations, emphasizing how you ensure new employees feel informed and welcomed. Include any materials or presentations you use to convey essential information.

Discuss your experience with HR software and tools, like HRIS systems and communication platforms. Highlight your proficiency level and discuss any training or self-learning you've undertaken to improve your skills.

Talk about the resources you utilize to stay informed, such as industry publications, webinars, or professional networks. Showcase your proactive attitude towards personal and professional growth in the HR field.

Your answer should reflect your understanding of ShipMonk's values. Discuss your enthusiasm for teamwork, innovation, and diversity, explaining how you would champion these values in your daily interactions with team members.

Explain the link between employee engagement and organizational success. Discuss how engaged employees lead to higher productivity, lower turnover rates, and a positive work environment, and how you would actively promote engagement as a People & Culture Generalist.