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Senior Manager, Business Operations

Senior Manager, Business Operations

Description -

Responsibilities
Undertakes accountability for supply and demand activities for multiple, complex product lines, ensuring that performance (inventory, cost, etc.) meets the overall business needs.
Manages a team of senior-level exempt individual contributors and managers that typically support a complex global business unit.

  • Directs and controls activities within a sub-region or Region.
  • Typically manages 10 or more direct reports. Span of Control guidelines may differ from these numbers.


Ensures the delivery of products and services that meet the performance metrics defined by senior management; supports the design of performance measurement processes.
Manages the demand and supply matching activities from a strategic level, ensuring that operations are achieving the key business metrics.
Consults with business leaders to guide and influence strategic decision-making within a broad scope.
Creates new operational efficiencies and cost savings within the supply chain on a broad scale using process improvement and policy development.
Leads regional/global business unit's trade compliance to realize efficiencies and advantages in the supply chain.
Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and cross-regional teams.
Serves as a liaison between the company's internal resources and external partners to ensure effective collaboration.
Participates in hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes.

Education and Experience Required

  • Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in supply chain, operations, or a related field.
  • Preferred Certifications
  • Project Management Professional (PMP) Certification
  • Certified Professional In Supply Management (Standards Organizations)
  • Knowledge & Skills
  • Continuous Improvement Process
  • Data Analysis
  • Enterprise Resource Planning
  • Finance
  • Inventory Control
  • Inventory Management
  • Key Performance Indicators (KPIs)
  • Lean Manufacturing
  • Material Requirements Planning
  • Materials Management
  • Process Improvement
  • Procurement
  • Production Planning
  • Purchasing
  • SAP Applications
  • Supply Chain
  • Supply Chain Analysis
  • Supply Chain Management
  • Supply Chain Planning
  • Warehousing
  • Cross-Org Skills
  • Customer Centricity
  • Prioritization
  • Resilience
  • Team Management
  • Strategic Thinking

The base pay range for this role is $115,850.00 to $178,400.00 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits, HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • 15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Average salary estimate

$147125 / YEARLY (est.)
min
max
$115850K
$178400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Business Operations, HP

If you're ready to make a real impact in the world of operations, consider joining HP, Inc. as a Senior Manager, Business Operations in the vibrant city of Vancouver, Washington. In this pivotal role, you'll be at the forefront of supply and demand activities across multiple complex product lines, ensuring that our performance metrics such as inventory and cost align seamlessly with our overarching business goals. You'll lead a talented team of senior-level professionals and managers, guiding them as they tackle the challenges of a global business unit. Collaboration is key, so you’ll consult with leaders across various departments, influencing strategic decisions that steer the company’s success. Your expertise in process improvement will shine as you create efficiencies that not only enhance our supply chain but also contribute to significant cost savings. With your strong management background, you’ll oversee critical initiatives that require coordination across diverse teams and regions. We're looking for someone with extensive experience, ideally 10 years in operations or supply chain management, coupled with educational credentials in relevant fields. In return, HP offers a competitive salary range between $115,850.00 to $178,400.00, along with a comprehensive benefits package including generous parental leave, health insurance, and a supportive work environment focused on career development. If you are passionate about driving operational excellence and leading a dynamic team, we'd love to hear from you.

Frequently Asked Questions (FAQs) for Senior Manager, Business Operations Role at HP
What responsibilities does the Senior Manager, Business Operations at HP, Inc. have?

The Senior Manager, Business Operations at HP, Inc. is responsible for overseeing supply and demand activities for complex product lines, ensuring performance metrics such as inventory and costs meet business needs. This role includes managing a team of senior-level professionals, creating operational efficiencies, and leading initiatives that impact the global supply chain.

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What qualifications are needed for the Senior Manager, Business Operations position at HP, Inc.?

To qualify for the Senior Manager, Business Operations role at HP, Inc., candidates typically need a four-year or graduate degree in relevant fields such as Supply Chain Management or Business Administration, along with 10+ years of job-related or management experience in operations or supply chain.

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What skills should a Senior Manager, Business Operations possess at HP, Inc.?

A Senior Manager, Business Operations at HP, Inc. should have strong skills in data analysis, continuous improvement, inventory management, and strategic planning. Familiarity with tools like SAP applications and expertise in process improvement are also key skills for this role.

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What is the team structure for the Senior Manager, Business Operations at HP, Inc.?

The Senior Manager, Business Operations at HP, Inc. typically manages a team of 10 or more direct reports, consisting of senior-level exempt individual contributors and managers who work collaboratively to support a complex global business unit.

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What are the career advancement opportunities for a Senior Manager, Business Operations at HP, Inc.?

A Senior Manager, Business Operations at HP, Inc. can expect numerous career advancement opportunities as they lead initiatives that influence company strategies, mentor their team members, and cultivate skills in operational excellence, which can lead to higher-level management positions within the organization.

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Common Interview Questions for Senior Manager, Business Operations
How do you ensure the successful management of supply and demand in your operations?

To successfully manage supply and demand, one should implement robust performance metrics, regularly consult with team members for feedback, and leverage data analytics to understand trends. Clear communication with all stakeholders is essential to adjust strategies based on demand forecasts.

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What strategies have you used to create operational efficiencies in your previous roles?

I have successfully created operational efficiencies by analyzing existing processes to identify bottlenecks, utilizing Lean manufacturing principles, and engaging cross-functional teams to drive improvement initiatives that reduce waste while enhancing productivity.

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Can you describe your experience with cross-functional project leadership?

In my previous position, I led cross-functional teams for a major supply chain initiative, coordinating efforts from procurement, logistics, and finance to enhance workflow. I ensured all team members were aligned on goals and held regular meetings to track progress and address challenges.

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What performance metrics do you believe are most important for a Senior Manager, Business Operations?

Key performance metrics for this role include inventory turnover rates, cost per unit, order fulfillment rates, and on-time delivery percentages. These metrics provide insight into the efficiency and effectiveness of operations.

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How do you approach team development and coaching in a management role?

My approach to team development involves identifying each team member's strengths and areas for growth, setting clear objectives, and providing regular feedback. I prioritize continuous learning through professional development opportunities and encourage open dialogue to foster a supportive team culture.

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What experience do you have with performance measurement processes?

I have extensive experience designing performance measurement processes that incorporate relevant KPIs to track operational effectiveness. I work closely with senior management to ensure these metrics align with strategic business objectives.

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How do you stay updated on industry trends and advancements in supply chain management?

I stay updated on industry trends by attending relevant webinars and conferences, subscribing to industry publications, and actively participating in professional organizations related to supply chain management.

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What tools or systems have you used for inventory and supply chain management?

I have utilized various enterprise resource planning tools, including SAP and Oracle, to manage inventory levels, track supply chain processes, and optimize procurement strategies effectively.

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How do you handle conflicts within your team?

When conflicts arise within my team, I approach the situation by fostering open communication and encouraging team members to express their concerns. I facilitate meetings to ensure everyone's perspectives are heard and guide the team toward a collaborative resolution.

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Why do you want to work as a Senior Manager, Business Operations at HP, Inc.?

I admire HP, Inc.'s commitment to innovation and sustainability, and I am excited about the opportunity to lead a team that plays a crucial role in improving operational efficiencies and making strategic decisions that align with the company’s goals.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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