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Maintenance Supervisor - Night Shift

Job Description

Ingram Content Group (ICG) is hiring for a Maintenance Supervisor to contribute to our operations team in Chambersburg, PA.  The Maintenance Supervisor supervises and performs maintenance and repairs of mobile equipment and fixed assets in the Distribution Center, while leading facility maintenance team members in the performance of predictive, preventative, and breakdown repair maintenance tasks in a safe manner. They will supervise troubleshooting and repairs to electrical, mechanical, pneumatic and electronic controls, as well as assist the Maintenance Manager in developing and delivering training to advance associates’ skillsets in meeting maintenance objectives. Additionally, they will ensure spare parts & consumables inventory are maintained as readily available to respond to maintenance needs.  

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward

Schedule:

Sunday-Thursday 10:30pm-7am (with overtime and weekends as needed)

What You'll Need:

  • Technical Degree from a vocational school or college with a focus in the Mechanical or Electrical field or equivalent combination of education and/or experience with high school diploma/GED.
  • 5 years in a facility maintenance position, with 2 years in electrical repair.
  • 2 years of conveyor maintenance and repair experience.
  • 2 years in a maintenance supervisory or lead position.

What You'll Do:

  • Provide advanced troubleshooting and repair for production equipment in an industrial setting.  
  • Contract vendors to perform contractual repairs and periodic maintenance.
  • Provide predictive & preventative maintenance, cost controls, reports, and replacement recommendations for parts and systems on equipment.
  • Understand maintenance management systems and processes.
    • Warehouse safety management: Hazmat and OSHA compliance
  • Lead organization of work force, training and development to support high volume operational environment.
  • Promote team involvement and participation in setting goals, priorities, and strategies for safe, efficient, and effective plant/facility operations.
  • Conduct associate performance evaluations.
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Proactively work on partnering with operations and engineering team members to identify and deliver solutions to meet business needs.
  • Responsible for assisting in the hiring, on the job training, and orientation of associates hired in the department.
  • Develop training plans to promote enhancement of maintenance associates’ abilities. 

Preferred Qualifications:

  • Experience in a leadership role with proven abilities in motivating and leading teams towards goals while remaining interactive and engaging with team members day to day.
  • Willingness in taking a hands-on approach as a leader, providing daily direction and guidance and leading team building efforts

Essential Physical Demands:

  • Ability to work 8-12 hour shifts
  • Ability to stand and/or walk continuously during the assigned shift.
  • Ability to lift/carry/push/pull up to 100lbs during the assigned shift – 30lbs or less continuously, 50lbs frequently, and 100lbs occasionally.
  • Ability to grip/grasp continuously during the assigned shift.
  • Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift.
  • Ability to work a flexible schedule
  •  Ability to work designated shift including overtime as required, which could include time before or after the designated shift and/or weekends.
  • Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.
  • Depth perception
  • Ability to see in color
  • Ability to see objects in close proximity as well as at a distance
  • Peripheral vision
  • Ability to adjust sight focus

Hiring Salary Range: $76,540k - $96,776k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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Average salary estimate

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$96776K

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What You Should Know About Maintenance Supervisor - Night Shift, Ingram Content Group

Ingram Content Group (ICG) is on the lookout for a Maintenance Supervisor for the Night Shift to join our dynamic operations team in Chambersburg, PA. As the Maintenance Supervisor, you’ll play a crucial role in ensuring the smooth operation of our distribution center by supervising and executing maintenance and repairs of mobile equipment and fixed assets. Your leadership skills will shine as you guide the facility maintenance team through daily tasks, focusing on predictive, preventative, and breakdown repairs—all in a safe and efficient manner. You’ll be involved in troubleshooting and repairing various systems, from electrical to pneumatic controls, and together with the Maintenance Manager, you will develop and deliver training programs that enhance your team's skills. One of your key responsibilities will be ensuring spare parts and consumables are well-stocked to address maintenance needs swiftly. Working Sunday to Thursday from 10:30 PM to 7 AM, with overtime as necessary, you’ll join a community committed to safety and process improvement through innovative technologies. If you have a technical degree, five years of experience in facility maintenance including a supervisory role, and a passion for creating a safe work environment, this role is a fantastic opportunity to contribute to a team that helps the world read. Join us at Ingram and make a difference in the lives of readers everywhere!

Frequently Asked Questions (FAQs) for Maintenance Supervisor - Night Shift Role at Ingram Content Group
What are the responsibilities of a Maintenance Supervisor at Ingram Content Group?

As a Maintenance Supervisor at Ingram Content Group, your primary responsibilities will include supervising facility maintenance tasks, performing advanced troubleshooting and repairs on production equipment, and ensuring compliance with safety regulations. You will lead a team in predictive and preventative maintenance while managing spare parts inventory to support maintenance needs efficiently.

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What qualifications do I need to apply for the Maintenance Supervisor position at Ingram Content Group?

To qualify for the Maintenance Supervisor position at Ingram Content Group, candidates should possess a technical degree in a Mechanical or Electrical field, or equivalent experience paired with a high school diploma or GED. Additionally, five years in facility maintenance and at least two years of supervisory experience are required, alongside expertise in electrical and conveyor maintenance.

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What is the work schedule like for the Maintenance Supervisor role at Ingram Content Group?

The Maintenance Supervisor role at Ingram Content Group follows a night shift schedule from Sunday to Thursday, specifically from 10:30 PM to 7 AM. Flexibility is key as overtime and weekend availability may be required to meet operational demands.

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What kind of training and development opportunities does Ingram Content Group offer for Maintenance Supervisors?

Ingram Content Group places a strong emphasis on training and development for Maintenance Supervisors. You will help create training plans that promote skill enhancement among maintenance associates, ensuring they are well-equipped to meet maintenance objectives and excel in their roles.

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What benefits can I expect as a Maintenance Supervisor at Ingram Content Group?

As a Maintenance Supervisor at Ingram Content Group, you can anticipate a competitive compensation package that includes comprehensive medical plans, a 401K match, generous vacation and sick days, tuition reimbursement, and opportunities for community engagement. We also encourage work-life balance with a casual dress code.

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Common Interview Questions for Maintenance Supervisor - Night Shift
Can you describe your experience with electrical repairs relevant to the Maintenance Supervisor role?

In your response, highlight specific projects or issues you’ve handled that involved electrical repairs. Discuss any technical training you've received, how you ensure safety protocols are followed, and the outcomes of your efforts to demonstrate your hands-on experience and reliability in the electrical maintenance field.

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How do you prioritize maintenance tasks in a fast-paced environment?

Discuss your approach to prioritization, such as using a maintenance management system or evaluating the impact of equipment failure on operations. Explain how you communicate priorities with your team to ensure that urgent tasks are addressed quickly while also planning for routine maintenance.

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What strategies do you use to maintain a safe work environment?

Talk about your experience with safety management systems, conducting risk assessments, and promoting a culture of safety among team members. Highlight any specific training you’ve implemented and how you encourage compliance with safety regulations during maintenance operations.

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How do you handle performance evaluations and feedback with your team?

Describe your approach to conducting performance evaluations, including how you set clear expectations, provide constructive feedback, celebrate achievements, and create development plans that support your team's growth. Emphasize the importance of open communication in fostering a motivated work environment.

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What experience do you have leading a team in a maintenance role?

Share your leadership style and specific examples of how you’ve successfully motivated your team toward common goals. Highlight experiences in delegating tasks, facilitating training sessions, and fostering an environment of collaboration and support to achieve operational excellence.

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Can you describe a challenging maintenance issue you resolved?

Discuss a specific instance where you encountered a significant maintenance challenge. Outline your problem-solving process, the tools or techniques you utilized, the outcome, and what you learned from the experience that could be beneficial in your role as a Maintenance Supervisor.

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How do you manage vendor relationships for maintenance contracts?

Explain your approach to vendor management, including how you select vendors, evaluate their performance, and ensure that contractual obligations are met. Share any specific experiences where you negotiated terms or addressed performance issues to maintain high standards of service.

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What do you consider essential skills for a Maintenance Supervisor?

Discuss the key skills necessary for a Maintenance Supervisor role, such as technical expertise in mechanical and electrical systems, leadership abilities, strong communication skills, and proficiency in maintenance management systems. Illustrate how these skills contribute to effective team performance and operational success.

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How do you approach training new team members in maintenance procedures?

Outline your process for onboarding and training new maintenance team members, including the methods you use to convey technical information, the importance of hands-on training, and how you ensure that they are fully integrated into the team. Discuss your commitment to their ongoing development.

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What techniques do you use to identify areas for process improvement?

Recognize methods you employ for process improvement, such as conducting regular audits, seeking feedback from team members, and analyzing operational data. Emphasize your collaborative approach to implement changes and assess their impact on efficiency and maintenance effectiveness.

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March 22, 2025

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