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People and Culture Coordinator

LMAX Group is looking for an ambitious and pro-active People and Culture Coordinator that will support the People Business Partnering and People Operations teams in providing end to end employment cycle and payroll administration.

This is a great opportunity for someone who has recently kickstarted their career in HR; and is looking to join a fast-paced Company that will allow you to expand your global HR knowledge in all aspects i.e., global benefits, payroll, talent acquisition, on and offboarding etc

This role will be a hybrid role, working from the office 4 days per week.

Main Duties & Responsibilities:

  • Act as a first point of contact for all people and payroll related queries in our dedicated inboxes; escalating any queries to the Senior People Operations Partner.  Including pre first day communications for new joiners
  • Collaborate with the Talent Acquisition team to support with the onboarding lifecycle, creating contracts and supporting offer documentation
  • Support the Senior People Business Partner with employee relation activities and any other ad hoc tasks when required
  • Administer the monthly payrolls across the group as well as retirement funding administration, escalating any queries to the Senior People Operations Partner.  Ensuring payroll is processed in a timely manner
  • Ensure the HRIS is updated with all relevant people changes and consistently maintained to the highest standard
  • Manage the full suite of administration across the employment cycle from on and off boarding, benefits, probations, salary review and bonus etc.
  • Using the company’s internal IT ticket raising system for people related changes, joiner and leavers
  • Administer the pre-employment screening for new joiners as well as the annual refreshers, reporting the screening results to the Senior People Operations Partner
  • Maintain the right to work process and induction for all new joiners across the group connecting with the global People and Culture team to support on global joiners
  • Support the wider People Operations, Business Partnering and wider business areas with any ad hoc reports or requests
  • Ensure people procedures (via the People Operations manual) are kept up to date
  • Support the Senior People Operations Partner with projects to ensure continued process and employment experience improvements to support the growth of the team and business
  • Bachelor’s degree in Human Resources or a related field (preferred but not always required).
  • Previous experience in HR, administration, or a similar role.
  • Experience with HR software (HRIS) and payroll systems
  • Part qualified or just completed your CIPD Level 5.
  • Superior attention to detail
  • Strong organizational and multitasking abilities.
  • Excellent communication & interpersonal skills.
  • 25 days of holiday 
  • Bonus 
  • Pension contribution 
  • Private medical, dental, and vision coverage 
  • Life assurance 
  • Critical illness cover 
  • Wellness contribution program with access to ClassPass 
  • Plumm Platform 
  • Five volunteering days 
  • Give as You Earn initiative 
  • Learning and development programs 
  • Electric Vehicle Scheme 
  • Cycle to Work Scheme 
  • Season Ticket Loan 
What You Should Know About People and Culture Coordinator, LMAX Group

LMAX Group is on the lookout for a dynamic and proactive People and Culture Coordinator to support our People Business Partnering and People Operations teams. If you've recently started your journey in HR and are eager to learn, this hybrid role is perfect for you! You'll be right in the heart of action, managing everything from payroll administration to onboarding new talent. Picture yourself as the go-to person for all people-related queries, making a meaningful impact on the employee experience. Collaborating with our talented acquisition team, you'll help create contracts and ensure new joiners feel right at home from day one. We pride ourselves on our inclusive culture, and your involvement in employee relations and supporting our HR software systems will be essential to our success. With responsibilities ranging from managing payroll to updating our HRIS, you'll gain comprehensive exposure to global HR practices. What’s more, LMAX offers outstanding benefits including generous holiday, wellness contributions, and learning opportunities to help you thrive in your HR career. Join us at LMAX Group and become an integral part of our mission to foster a collaborative and enriching workplace!

Frequently Asked Questions (FAQs) for People and Culture Coordinator Role at LMAX Group
What are the main responsibilities of a People and Culture Coordinator at LMAX Group?

As a People and Culture Coordinator at LMAX Group, your primary responsibilities will include addressing people and payroll related queries, supporting the onboarding process, managing monthly payrolls, and administering various HR functions throughout the employment cycle. You'll also assist with employee relations and contribute to ongoing HR projects aimed at improving processes and employee experience.

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What qualifications are required for the People and Culture Coordinator position at LMAX Group?

For the People and Culture Coordinator role at LMAX Group, a Bachelor's degree in Human Resources or a related field is preferred. Candidates should also have previous experience in HR, administration, or a similar role and be either part qualified or have completed CIPD Level 5. Familiarity with HR software and payroll systems is essential to succeed in this position.

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What type of experience is beneficial for a People and Culture Coordinator role at LMAX Group?

Previous experience in HR or related administrative roles will be beneficial for a People and Culture Coordinator at LMAX Group. Strong organizational and multitasking abilities, along with excellent communication and interpersonal skills, are crucial to manage various responsibilities effectively in our fast-paced environment.

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What is the work environment like for a People and Culture Coordinator at LMAX Group?

The work environment for a People and Culture Coordinator at LMAX Group is dynamic and collaborative. This hybrid role requires working in the office four days a week, offering opportunities to connect with a diverse team while gaining invaluable HR experience in a supportive setting focused on personal and professional growth.

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What benefits does LMAX Group offer to its People and Culture Coordinator?

LMAX Group offers a comprehensive benefits package for its People and Culture Coordinator, including 25 days of holiday, bonus opportunities, pension contributions, private medical and dental coverage, and wellness programs. Additionally, employees enjoy learning and development initiatives, volunteering days, and various schemes to promote well-being and professional growth.

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Common Interview Questions for People and Culture Coordinator
Can you describe your experience with HR software and payroll systems?

When answering this question, share specific examples of HR software or payroll systems you have used in past roles. Highlight how your familiarity with these tools helped you streamline processes or improve efficiency within the HR function.

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How do you prioritize tasks in a busy HR environment?

In your response, explain the strategies you use to manage multiple responsibilities. For instance, talk about tools or techniques like task lists, prioritization frameworks, or digital calendars that help you remain organized and responsive to urgent demands.

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What steps would you take to ensure a smooth onboarding process?

Share a detailed approach to onboarding, emphasizing communication and organization. Explain how you would prepare documents, facilitate training sessions, and provide new employees with the necessary resources to ensure they feel welcomed and informed from day one.

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Describe a challenging situation you faced in HR and how you resolved it.

Use this opportunity to illustrate your problem-solving skills. Provide a specific example, detailing the challenge, the steps you took to address it, and the positive outcome that resulted from your actions in the HR context.

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How do you stay updated on HR trends and best practices?

Discuss the methods you use to keep your HR knowledge current, such as following industry publications, participating in webinars, or attending related conferences. Showing your commitment to continuous learning can set you apart from other candidates.

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What do you believe is the key to a positive employee experience?

In your reply, discuss the importance of communication, support, and opportunities for growth in enhancing the employee experience. Share examples of practices or initiatives that you believe contribute to achieving this goal within an organization.

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How would you approach managing confidential employee information?

Explain your understanding of confidentiality in HR and describe the procedures you would follow to ensure sensitive information is handled securely. This showcases your professionalism and understanding of ethical practices.

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Can you give an example of how you've contributed to a positive workplace culture?

Share a specific instance where you took steps to foster a positive culture, whether through organizing team-building activities, enhancing workplace communication, or implementing wellness initiatives that contributed positively to morale and engagement.

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What role does feedback play in HR, and how do you incorporate it?

Discuss how you view feedback as essential for growth, referencing ways you seek feedback from both employees and colleagues. Mention steps you’d take to integrate feedback into HR practices to create an open and responsive workforce.

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Why do you want to work as a People and Culture Coordinator at LMAX Group?

Here, you can express your excitement for the opportunity while connecting your career goals with the company values. Talk about how you resonate with LMAX Group's commitment to its employees and your desire to contribute positively to their HR initiatives.

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LMAX Group, headquartered in London, United Kingdom, is a leading player in global capital markets that operates multiple institutional execution venues for FX and cryptocurrency trading.

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Full-time, hybrid
DATE POSTED
March 26, 2025

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