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Employee Relations Manager

Job Summary

Under direction of the Sr Director, Labor and Employee Relations, the ER Manager plays a pivotal role in defining strategies, practices, and policies to maintain positive and engaging workplace environment across all facets of Medline’s U.S. operations. The Manager executes Medline’s employee relations strategies, ensuring alignment with organizational goals and values.

Job Description

MAJOR RESPONSIBILITIES

  • Serve as a strategic partner to Business Leaders, HR Leadership, HR Business Partners and Generalists to identify organizational needs, workforce trends, and best practices.
  • Support positive employee relations (PER) across all facets of Medline’s US operations.
  • Monitor and evaluate employee relations metrics and trends, analyzing data to derive actionable insights and drive continuous improvement in employee relations strategies and practices.
  • Understand and influence site activities around employee engagement.
  • Interface proactively and build relationships with internal operations and manufacturing leaders to anticipate potential labor relations issues.
  • Collaborate closely with internal stakeholders to gather input, ensure alignment, and facilitate successful execution of employee relations policies, practices and strategies.
  • Build positive relationships with employees and leaders by ensuring that employee relations issues are addressed in a comprehensive and collaborative manner.
  • Advise and train managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee complaints.
  • Advocate for fair and appropriate workplace practices in accordance with Medline performance drivers.
  • Conduct focus group meetings with supervisors, leads, and employees to understand areas for improvement.

MINIMUM JOB REQUIREMENTS

Education

  • Bachelor's degree

Certification / Licensure

  • None required.

Work Experience

  • At least 6 years of experience managing labor and employee relations matters.

Knowledge / Skills / Abilities

  • Demonstrated experience in utilizing data to identify trends, create action plans, and measure results
  • Experience with multi-site non-exempt workforce
  • Ability to prepare clear, concise, accurate and persuasive reports, correspondence, analytical studies and other written materials to a wide range of audiences.
  • Proficient in Microsoft Office, collaboration technologies (e.g., MS Teams, Zoom), and could-based HCM platforms.
  • Position requires travel up of 50% of the time for business purposes (within state and out of state).

PREFERRED JOB REQUIREMENTS

Work Experience

  • Labor & Employee Relations
  • Managing complex investigations

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$110,240.00 - $165,360.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Average salary estimate

$137800 / YEARLY (est.)
min
max
$110240K
$165360K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Employee Relations Manager, Medline

At Medline Industries in Northfield, Illinois, we're looking for an enthusiastic and knowledgeable Employee Relations Manager to play a crucial role in fostering a positive workplace culture across our U.S. operations. As a key partner to the Sr Director of Labor and Employee Relations, you'll help define and implement strategies that align with our organizational goals and values. Your expertise will guide our Business Leaders and HR teams as you identify workforce trends and best practices to enhance employee engagement. You will monitor and analyze employee relations metrics to derive actionable insights that drive continuous improvement within our employee relations practices. Building strong relationships with both employees and leaders will be central to your role, as you address concerns in a collaborative manner and advise management on effective relations practices. With at least six years of experience in labor and employee relations matters, you'll be adept at using data to inform your strategies and will have the ability to prepare convincing reports for different audiences. Enjoy the flexibility of a role that requires travel for up to 50% of the time as you connect with a multi-site workforce. Join us in making Medline a diverse and inclusive company that values the unique contributions each employee brings to the table. If you have the passion and skillset to drive positive employee relations, we want to hear from you!

Frequently Asked Questions (FAQs) for Employee Relations Manager Role at Medline
What are the key responsibilities of an Employee Relations Manager at Medline?

As an Employee Relations Manager at Medline, your key responsibilities include serving as a strategic partner to Business Leaders and HR teams, ensuring positive employee relations across all U.S. operations, and monitoring employee relations metrics and trends. You will also influence site activities related to employee engagement, build relationships with internal stakeholders, and conduct focus groups to gather insights for improvement.

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What qualifications are needed for the Employee Relations Manager position at Medline?

To qualify for the Employee Relations Manager position at Medline, candidates should possess a Bachelor's degree and a minimum of six years of experience managing labor and employee relations matters. Demonstrated experience in analyzing data for trends and the ability to communicate effectively with various audiences are also essential to the role.

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What skills are important for success as an Employee Relations Manager at Medline?

Success as an Employee Relations Manager at Medline requires strong analytical skills to interpret data and prepare compelling reports. Excellent communication skills, proficiency in Microsoft Office and collaboration technologies, alongside the ability to build relationships and mentor managers on best practices are crucial to effectively addressing employee relations issues.

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How does Medline promote diversity and inclusion in the workplace?

Medline is committed to fostering a diverse and inclusive workplace, recognizing, valuing, and respecting the unique differences of each employee. The company actively promotes initiatives that emphasize diversity, equity, and inclusion, ensuring every team member feels valued and included in the company culture.

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Is travel required for the Employee Relations Manager position at Medline?

Yes, the Employee Relations Manager role at Medline requires travel for up to 50% of the time, allowing you to engage directly with a multi-site workforce and build meaningful relations across different locations.

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Common Interview Questions for Employee Relations Manager
Can you describe your experience with managing employee relations in a multi-site environment?

When responding to this question, highlight your specific experiences managing employee relations across diverse locations. Discuss challenges faced and how you tailored your approach to address different site cultures, emphasizing your ability to adapt strategies for each unique workforce.

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How do you measure the success of employee relations strategies?

To answer, detail the specific metrics and data analysis methods you use to gauge employee engagement and satisfaction. Discuss the importance of continuously assessing these metrics to drive improvements, ensuring that your strategies align with organizational goals.

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Can you provide an example of a complex employee relations issue you've resolved?

In your answer, narrate a challenging situation where you successfully mediated a conflict or addressed an employee complaint. Focus on your problem-solving skills, how you communicated with involved parties, and the solutions you implemented to ensure a positive outcome.

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What role does data analytics play in your approach to employee relations?

Share your experience with data analytics by providing examples of how you've used it to identify trends in employee behavior or engagement. Emphasize how such insights influenced your strategies and decisions in enhancing employee relations.

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How would you advise a manager on handling an employee complaint?

When answering this question, outline the step-by-step process you would recommend. Stress the importance of active listening, timely follow-up, documentation of the complaint, and taking appropriate actions based on the company's policies to address the issue effectively.

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What strategies do you implement to enhance employee engagement?

Discuss specific programs or initiatives you have developed or participated in that were intended to improve employee engagement. Cover various strategies, from focus groups to feedback mechanisms, and illustrate how they resulted in improved morale and productivity.

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How do you handle conflicts between departments?

Respond by explaining your approach to conflict resolution, which includes open communication, understanding different perspectives, and fostering collaboration between departments. Share an example to illustrate the successful resolution of a departmental conflict.

Join Rise to see the full answer
Share your experience with focus groups and their impact on workplace relations.

Describe your participation in organizing or conducting focus groups, detailing the topics discussed and any key findings. Explain how the feedback gathered was utilized for policy changes or team-building exercises to enhance employee relations.

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What are the most significant trends impacting employee relations today?

Highlight current trends in employee relations, such as remote work dynamics, mental health awareness, and workplace diversity. Discuss how these trends impact your strategies and how you keep abreast of industry changes influencing employee relations.

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How do you advocate for fair workplace practices?

In your answer, outline your commitment to workplace fairness and describe specific instances where you've championed such practices. Emphasize the importance of communication and collaboration with leadership to ensure alignment with organizational values.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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