Job details

Assistant Manager

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Job Title:

Assistant Manager

Department:

Student Life | Dining Services

Job Description

The Assistant Catering Manager assists in the management of a university catering operation that may have multiple styles of service including full-service catering serving The Ohio State University and surrounding community. Catering events range from drop off box lunches and continental breakfasts to sit down, plated and served meals. Volume varies based on events scheduled, but may serve up to 2,500 students, staff, and guests on scheduled shift; supervises as many as 10-15 full-time regular employees and up to 300 part-time student employees in a diversity-valued organization; manages frontline staff in the planning/packing, setup, service and execution of events and service of food and beverage to students, staff, guests, and special groups; manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management and supervision of employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all employees in all aspects of catering or assigned unit operations; supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.

Minimum Education Required

High School Diploma or GED or equivalent combination of education and experience.

Qualifications

Required: High school diploma or GED plus 4 years relevant experience; 1-3 years of experience in food service management or related field; excellent customer service skills; ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals; ability to write routine reports and correspondence; ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds.

Desired: Bachelor's degree in hospitality management or related field; 6 years relevant experience; knowledge of ServSafe Sanitation guidelines or similar food handler program; experience working with HACCP principles; excellent verbal and written communication skills; experience managing Classified Civil Service, bargaining union member employees, and student staff; knowledge of computerized ordering systems; ability to speak effectively before groups of customers or employees of the organization.

Additional Information:

Posting Range:
$17.31 - $22.77 per hour

Offers will be made within this range based on candidate qualifications, internal equity, and available budget.

Office of Student Life Mission

The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Dining Services

In support of the Student Life mission, our purpose is to support students’ and the university community’s educational experience by consistently delivering authentic service and extraordinary food.

Location:

Ohio Union (0161)

Position Type:

Regular

Scheduled Hours:

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

Average salary estimate

$41667 / YEARLY (est.)

min

max

$35961K

$47373K

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What You Should Know About Assistant Manager, osu

Are you a passionate leader with a knack for customer service and a love for food? If so, the Ohio State University is on the lookout for an enthusiastic Assistant Manager to join our vibrant Student Life Dining Services team at the Columbus Campus! In this role, you will play a crucial part in managing our bustling university catering operation, which caters to various needs—from cozy drop-off lunches to grand sit-down dinners, serving up to 2,500 students, staff, and guests during events. You will supervise a diverse and dynamic team, both full-time and part-time, ensuring every event runs smoothly. Your day-to-day responsibilities will include planning, packing, setup, and serving food and beverages, while also ensuring the highest standards of food quality and customer service are met. With a focus on teamwork, you’ll train and mentor the student managers and support staff as we aim to create a welcoming dining experience for our community. If you have relevant experience in food service management, excellent communication skills, and a desire to foster students' well-being and development, we'd love to have you onboard. Bring your unique talents and energy to the Ohio State University Student Life Dining Services. We can’t wait to see what you can bring to our team!

Frequently Asked Questions (FAQs) for Assistant Manager Role at osu

What responsibilities does an Assistant Manager have at Ohio State University?

As an Assistant Manager at Ohio State University, your primary responsibilities include overseeing the daily operations of the catering service, managing a staff of up to 15 full-time employees and 300 part-time student workers, and ensuring high-quality food service for events. You will also be responsible for inventory management, procurement of food supplies, maintaining customer service standards, and training staff to ensure excellent service delivery.