HR Business Partner

About Us

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees.

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

Overview

The HR Business Partner is responsible for partnering with assigned client groups to provide strategic, high-level, and consultative HR support and counsel to the business. The role will partner with the clubs and field leaders to best understand the key business needs and design strategies to help best support the business operations from a talent perspective.

Primary responsibilities include Talent Management, Performance Management, Engagement, Compliance, Education on company policies, conducting investigations, facilitate training, and managing employee relations matters in a timely fashion.

Responsibilities

• Function as a strategic partner to the business by proactively providing talent strategy and employee relations guidance.
• Conduct regular touch bases with field leaders to foster a trusting relationship, understand business climate & needs, and deliver value-added support.
• Identify, drive, and support change management needs by acting as a Subject Matter Expert.
• Drive talent initiatives.
• Promote and inspire a culture of engaged team members to increase productivity, reinforce a positive work environment, and retention.
• Provide coaching to multiple levels within the corporate clubs’ organization.
• Drive high-level annual performance review process, as well as provide day-to-day performance management (coaching, counseling, disciplinary actions, and career development) provoking positive performance improvement.
• Guide and support talent development/IDPs for various levels of club and field leadership.
• Manage and resolve employee relations issues through effective and thorough investigations.
• Analyze HR trends and metrics in partnership with field leaders and COEs to identify opportunities for action and to drive improvement.
• Provide HR policy guidance and ensure consistent interpretation. Stay abreast of industry trends and legislative changes to mitigate risks and maintain legal compliance.
• Travel to remote markets and tour clubs with Directors and Regional Managers to understand the club environment and build trusting relationships.
• Partner with Regional Managers and Club Managers to drive staffing levels that meet company goals.
• Drive meaningful hiring and onboarding practices that reduce turnover and enhance the overall experience.
• Develop and execute training programs that enhance a team members skills and knowledge, as well as develop leadership skills.

Qualifications

• Ability to travel to Planet Fitness clubs, as needed
• Bachelor’s degree in human resources or business, or equivalent experience
• 5+ years of experience in Human Resources with 3+ years of relevant HR Business Partner experience
• Professional HR Certification is highly desirable
• Solid understanding of employment laws and their impact on people and the business
• Strong understanding and practical experience in the areas of hiring, onboarding, employee engagement, employee relations, talent management, and performance management
• Strong background supporting employee relations. Comfortable handling difficult conversations, asking challenging questions, and acting as a facilitator for resolving conflicts between parties and getting to a place of understanding and agreement
• Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
• Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization
• Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
• Creative, progressive, thought leadership with the ability to influence at all levels of the organization
• Dedicated learner with a natural curiosity for consistent growth
• Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
• Cooperative team player with an upbeat, positive, “can-do” attitude!

Perks

• Hybrid work schedule out of our Hampton, NH Club Support Center
• Competitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefits
• Generous vacation/holiday pay
• Volunteer days off 
• 401(k) Retirement
• Employee Stock Purchase Program
• Childcare reimbursement
• Pet care reimbursement
• Tuition reimbursement
• Free learning and development programs
• Discount programs, including vacations, theme parks, shopping, meal delivery services & much more
• Company-sponsored social events
• Free Black Card membership and fun exercise incentives
• Access to our private gym at the Hampton, NH Club Support Center, complete with locker rooms and Black Card area
• Delicious, healthy breakfast and lunch options served at our Club Support Center café

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.