EXECUTIVE, COMPENSATION & BENEFITS - HROD OFFICE

The Executive, Compensation & Benefits at Ngee Ann Polytechnic is responsible for providing crucial administrative and operational support related to HR functions. This includes managing staff benefits like leave and medical claims, assisting with finance administration duties, and collaborating with various departments to offer guidance on medical-related matters. The role also involves generating reports and participating in process improvement projects.

Candidates for the Executive, Compensation & Benefits position at Ngee Ann Polytechnic should possess strong communication skills and the ability to manage multiple tasks efficiently. An organized approach, keen attention to detail, and proficiency in Microsoft Office (especially Excel) are highly valued. Experience in HR operations related to leave and medical benefits is essential, while familiarity with Workday or medical claims systems is advantageous.

The Executive, Compensation & Benefits role directly contributes to Ngee Ann Polytechnic's success by ensuring that staff members receive accurate and timely benefits support, thereby enhancing employee satisfaction and engagement. By streamlining HR processes, partnering with departments, and leading automation projects, this position plays a vital role in fostering a positive workplace culture.

Critical skills for an Executive, Compensation & Benefits at Ngee Ann Polytechnic include strong interpersonal abilities for effective communication, organizational skills for managing multiple responsibilities, and attention to detail for handling sensitive employee information. Proficiency in Microsoft Excel and experience with HR operations are also crucial for success in this role.

An Executive, Compensation & Benefits at Ngee Ann Polytechnic can expect to grow professionally by acquiring deeper expertise in HR operations and benefit management. Opportunities for advancement may include positions with greater responsibility within the HR department, leading larger teams, or specializing in strategic areas such as HR analytics or organizational development.

In answering this question, highlight specific situations where you managed medical claims, detailing the processes you followed, any challenges faced, and how you ensured accuracy and compliance with relevant policies. Emphasize your understanding of the financial and administrative aspects involved.

Discuss specific practices you follow to maintain confidentiality, such as secure filing systems, access controls, and adhering to company policies regarding data protection. Provide examples of how you manage sensitive conversations with discretion.

Explain your communication strategies, such as regular meetings, clear documentation, and being proactive in sharing information. Share a success story where collaborative efforts led to improved processes or solutions.

Share techniques you use for task management such as creating to-do lists, utilizing project management tools, and setting realistic deadlines. Highlight a situation where your prioritization led to timely completion of key HR functions.

Discuss the types of reports you've generated, the tools used (like Excel), and how your analysis supported decision-making in HR. Providing specific metrics or outcomes from your analysis will showcase your capabilities.

Outline the objectives of the project, the steps you took to implement improvements, and the impact it had on the efficiency of HR operations. Highlight any stakeholder engagement you facilitated to ensure buy-in.

Emphasize the importance of precision in payroll, claims processing, and compliance documentation. Provide an example where your attention to detail helped avoid an error or improved a process.

Mention your commitment to continuous professional development through courses, webinars, and networking within HR-related communities. Include any relevant resources you follow to remain informed on industry trends.

Discuss how employee benefits contribute to overall job satisfaction, retention, and workplace morale. Provide examples of how you've seen effective benefits programs positively impact employees.

Reflect on previously discussed skills such as communication, organization, and analytical abilities. Explain how these skills align with the needs of the team and the organizational goals.