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HR Generalist

Job Summary

The HR Generalist administers general HR duties, including onboarding, benefits, and employee relations, while providing support across HR functions through cross-training. This role manages employee relations cases, offers HR advisory services, facilitates orientations, and assists with system updates for operational efficiency. Additionally, the HR Generalist develops HR policies, ensures compliance with laws, maintains documentation, and conducts HR audits to identify areas of non-compliance.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include but not limited to:

  • Administer general HR duties such as onboarding, benefits, career engagement, and employee relations.
  • Cross-train and develop knowledge of all Human Resources functions to provide support across the HR department.
  • Manage and coordinate ER case load. Handle and investigate complaints, grievances, and employee escalations. Provide expert guidance to management to resolve complex ER issues and ensure a fair and compliant resolution.
  • Provide effective HR advisory service to senior leaders, managers, and employees covering various HR matters.
  • Facilitate orientations and other presentations representing HR’s initiatives to new hires and existing employees.
  • Assist with system updates and improvements for enhanced HR operations and efficiency.
  • Develop and draft policies that relate to HR practices for improved employee experience and compliance.
  • Lead on policy development and implementation, ensuring compliance with local laws, legislation, and best practices.
  • Maintain documentation of compliance activities, such as grievances received or investigation outcomes, ensuring accuracy and up-to-date records.
  • Conduct HR audits to identify areas of non-compliance, including periodic reviews of internal policies and procedures.

Qualifications

  • Completed Bachelor's degree (Human Resources, Business Administration, or Psychology preferred)
  • 1-3 years of HR experience, preferably in a HR Generalist role
  • Employee Relations experience, including managing end-to-end complex cases with minimal supervision.
  • Thorough understanding of employment law, regulations, and best practices.

Required Skills

  • Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
  • Can manage moderate changes in organizational processes or policies and can communicate these changes effectively to the team.
  • Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
  • Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
  • Can mediate conflicts between individuals.
  • Can identify and manage personal emotions and begin to recognize others’ emotions in moderate situations.
  • Can set personal and team performance goals, track progress, and make adjustments as needed.
  • Can generally use time effectively and is working towards improving task prioritization and deadline management.
  • Can identify customer needs, propose suitable solutions, and handle more complex customer interactions.
  • Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
  • Can maintain confidentiality, handle sensitive information responsibly, and uphold ethical standards.

Additional Information

  • The estimated annual pay range for this position is $60,000 - $90,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status 

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Generalist, SHI International Corp.

If you're looking to elevate your career in HR, consider joining SHI International Corp. as an HR Generalist in Somerset! In this dynamic role, you'll dive into various general HR duties such as onboarding new team members, optimizing benefits, and fostering strong employee relations. At SHI, we believe that our people are our greatest asset, and as an HR Generalist, you'll be instrumental in managing employee relations cases and providing HR advisory services that are pivotal for our leadership team. Facilitating orientations and streamlining operational efficiencies are just some of the daily tasks you'll manage, alongside assisting in drafting HR policies to ensure compliance with local laws and best practices. Your keen attention to detail will come into play as you maintain documentation for compliance activities and conduct HR audits to help us continuously improve. With a company history dating back to 1989, SHI has established itself as a leader in IT solutions, and we take pride in fostering a diverse and inclusive work environment. You'll enjoy professional growth opportunities and a robust benefits package designed to support your health, wellness, and financial security. Join us at SHI International Corp., where your HR expertise can truly make a difference!

Frequently Asked Questions (FAQs) for HR Generalist Role at SHI International Corp.
What are the main responsibilities of an HR Generalist at SHI International Corp.?

At SHI International Corp., an HR Generalist is responsible for a wide range of HR functions including administering onboarding processes, managing employee relations issues, providing HR advisory services, and facilitating orientations. This role also involves developing and implementing HR policies, ensuring compliance with employment laws, and conducting HR audits to enhance overall operational efficiency.

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What qualifications are needed to apply for the HR Generalist position at SHI International Corp.?

Candidates applying for the HR Generalist position at SHI International Corp. should possess a completed Bachelor's degree in Human Resources, Business Administration, or Psychology, along with 1-3 years of relevant HR experience. A thorough understanding of employee relations and employment law is vital, as well as the ability to handle complex cases with minimal supervision.

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How does SHI International Corp. support diversity in the workplace through its HR Generalist position?

SHI International Corp. is committed to diversity and inclusiveness, and this commitment is reflected in the HR Generalist role. As an HR Generalist, you'll help develop HR policies that promote an equitable workplace and engage in initiatives to ensure fair treatment of all employees, contributing to SHI's status as a leading minority- and woman-owned enterprise in the U.S.

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What skills are crucial for success as an HR Generalist at SHI International Corp.?

To thrive as an HR Generalist at SHI International Corp., you should possess strong communication skills, the ability to handle multiple tasks efficiently, and expertise in managing employee relations. Additionally, adaptability to change, problem-solving capabilities, and a commitment to confidentiality are essential skills for making a positive impact in this role.

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What type of benefits can I expect as an HR Generalist at SHI International Corp.?

As an HR Generalist at SHI International Corp., employees benefit from a comprehensive benefits package that includes medical, vision, and dental coverage, a 401K plan, and flexible spending accounts. The company prioritizes the health and wellness of its employees, ensuring peace of mind for you and your family.

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Common Interview Questions for HR Generalist
Can you describe your experience with onboarding processes as an HR Generalist?

When answering this question, share specific examples of onboarding programs you have managed, highlighting your approach to integrating new hires into the company culture, the methods you've used for training, and how you've gathered feedback to improve the process.

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How do you handle employee relations issues in a fair and compliant manner?

Discuss your methods for managing employee relations by outlining your strategies for addressing grievances, the importance of maintaining impartiality, and how you involve relevant parties to ensure an effective resolution that complies with company policies.

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What strategies do you implement to ensure compliance with HR policies and regulations?

Provide insight into your approach to staying up-to-date with employment laws and regulations. Explain the processes you have established for conducting regular audits, training sessions for staff, and ongoing communication to ensure compliance within the HR function.

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Can you provide an example of a challenging HR case you managed?

Describe a specific instance where you faced a complex employee relations issue, detailing your problem-solving approach, the actions taken to resolve the situation, and the outcome that resulted from your intervention.

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How do you ensure effective communication with both employees and management?

Highlight the importance of open communication channels in HR. Discuss how you've facilitated meetings, created informative presentations, and utilized feedback mechanisms to keep both employees and management informed and engaged on HR matters.

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What is your experience with developing HR policies?

Share your experience in drafting and implementing HR policies by discussing specific policies you have created, the rationale behind them, how you've collaborated with stakeholders, and how you’ve ensured that these policies align with both legal requirements and company objectives.

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How would you approach conflict mediation between coworkers?

Discuss your mediation style, emphasizing your ability to remain neutral and facilitate constructive discussions. Explain the importance of understanding both perspectives, promoting empathy, and working collaboratively to achieve a resolution.

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What HR software tools are you familiar with?

Mention the HR software tools you have used in your previous roles, explaining your proficiency with systems aimed at streamlining HR processes, managing employee data, and improving operational efficiency. Be sure to highlight any relevant certifications or training you've completed.

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How do you keep up with trends in human resources?

Share how you actively engage in continuous learning through professional associations, attending workshops, and subscribing to HR publications, as well as leveraging social media platforms for the latest trends and discussions within the HR community.

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What motivates you to work in HR?

Reflect on your passion for supporting employees and fostering a positive work environment. Share personal anecdotes or experiences that led you to choose a career in HR, emphasizing how your motivations align with SHI International Corp.'s mission and values.

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DATE POSTED
April 4, 2025

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