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Talent Support

Job Description:

Better and fairer care.  Always.

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of our Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

The Opportunity

We are looking for a special kind of person - a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. 

As the Talent Support you will be collaborating with our Talent Partners in delivering a recently implemented, end to end, value-add internal recruitment service to our St Vincent’s hiring managers and candidates alike.

Working closely with our Talent team and broader People & Culture colleagues, you will primarily focus on supporting the pre-employment element of our recruitment process, providing an outstanding candidate experience and ensuring a smooth transition from applicant to St Vincents team member.

Day to day responsibilities will include conducting pre-employment verifications, interview coordination, inbox management, process guidance and education and supporting our team to provide a fast and efficient service across the talent acquisition lifecycle.  

   

Things That Work For Us 

  • Alignment with our company values and mission
  • Demonstrated, high level administration, customer service, planning, organisation and problem-solving skills
  • Exceptional written and verbal communication skills
  • Confidence across all Microsoft programs (Excel is essential), Teams, Outlook, pre-employment portals
  • The ability to identifying process improvements opportunities
  • Pre-employment processing experience (criminal history checks, collating identification, working rights, reference checks, vaccination requirements, qualifications, NDIS checks etc)
  • Willingness to obtain or provide a valid National Coordinated Criminal History Check (NCCHC)  

Things that work for you:

  • A Total Remuneration Package of $76,935 including Superannuation + ‘not for profit’ salary sacrificing (reducing your taxable income by $15,990 per annum)
  • Additional salary packaging options including vehicle novated leasing and a Meals & Entertainment card (reducing your tax by a further $2,650 per annum)
  • Employee Assistance Program for team members and their families and free annual flu vaccination
  • Access to Fitness Passport discounted gym membership for team members and their families
  • Join a team of professionals who genuinely respect and care for each other but know how important it is to laugh also!

Above all this, St Vincent’s offers a supportive work environment and great community care spirit with the ability to visibly see your impact on the organisation and its services.

This role is initially offered on a full-time, fixed-term contract until the end of June 2026 with hybrid working split between working from home and our Parliament corporate office.

Why become part of the St Vincent’s Care family?
Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.


Pre-Employment Checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

How To Apply

Please submit your application via the Apply Now button, including your resume and cover letter. The closing date for applications is Friday 18th April 2025.

We encourage you to apply promptly as the advertisement may close early should a suitable applicant be identified.

For further enquiries please email Warren Tewkesbury (Talent Transformation Lead) via warren.tewkesbury@svha.org.au

Respectfully, no recruitment agencies.

Closing Date:

18 April 2025 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

Average salary estimate

$76935 / YEARLY (est.)
min
max
$76935K
$76935K

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What You Should Know About Talent Support, SVHA

At St Vincent's Health Australia, we're on the lookout for a passionate and dedicated Talent Support professional to join our thriving team. Located in the heart of Melbourne's CBD and Inner Suburbs, this role is your chance to contribute to a legacy of compassionate care that spans over 165 years. As a Talent Support team member, you'll work alongside our Talent Partners to enhance our internal recruitment processes—focusing on creating a remarkable candidate experience and ensuring seamless transitions from applicant to employee. Your day-to-day tasks will involve coordinating interviews, managing inbox communications, conducting pre-employment verifications, and guiding candidates through our process. We're seeking someone who thrives in a dynamic environment, possesses exceptional administration skills, and excels in customer service. You’ll need a high level of proficiency in Microsoft programs and experience with pre-employment processes, from criminal history checks to reference verification. In return, you'll receive a competitive remuneration package and various additional perks that promote your well-being and professional growth. St Vincent's is more than just a workplace; it's a welcoming community where every team member is valued, and their contributions are recognized. If you believe in the power of kindness and want to be part of something meaningful, this is the perfect opportunity for you. Join us in making a difference in the lives of countless individuals in Victoria and beyond.

Frequently Asked Questions (FAQs) for Talent Support Role at SVHA
What are the main responsibilities of the Talent Support role at St Vincent's Health Australia?

As a Talent Support professional at St Vincent's Health Australia, your primary responsibilities include managing pre-employment verifications, coordinating interviews, and ensuring a smooth candidate experience. You will also support our Talent Partners in delivering a value-add internal recruitment service and assist with onboarding tasks, contributing to a fast and efficient recruiting process.

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What qualifications are needed for the Talent Support position at St Vincent's?

To be considered for the Talent Support position at St Vincent's Health Australia, candidates should have demonstrated high-level administration skills and experience in customer service. Familiarity with pre-employment processes and proficiency in Microsoft programs, particularly Excel, is essential. Excellent written and verbal communication skills are also necessary for successful interactions with candidates and internal stakeholders.

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How does St Vincent's Health Australia support the development of its Talent Support team?

At St Vincent's Health Australia, we prioritize the professional growth and development of our Talent Support team. We offer competitive remuneration, access to ongoing training opportunities, and resources to enhance your skills in recruitment and administration. Our supportive work environment also encourages collaboration and sharing best practices among colleagues.

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What is the work environment like for Talent Support at St Vincent's?

The work environment for Talent Support at St Vincent's Health Australia is characterized by a strong community spirit and a collaborative atmosphere. Team members respect and care for one another, creating a positive workplace culture. Additionally, the ability to work in a hybrid model—splitting time between remote work and the Melbourne corporate office—adds flexibility to the role.

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What benefits do Talent Support employees receive at St Vincent's?

Talent Support employees at St Vincent's Health Australia enjoy a comprehensive Total Remuneration Package, which includes salary sacrificing options and additional benefits like gym memberships, flu vaccinations, and an Employee Assistance Program. We also emphasize work-life balance and mental well-being, making our workplace one that genuinely cares for its employees.

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Common Interview Questions for Talent Support
Can you describe your experience with pre-employment processes as a Talent Support?

When answering this question, reflect on your experience with various pre-employment tasks, such as conducting background checks and verifying qualifications. Highlight specific cases where you've streamlined processes or improved candidate experiences, emphasizing your attention to detail and organizational skills.

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How do you ensure a positive candidate experience during the recruitment process?

In your response, emphasize the importance of communication and responsiveness. Sharing examples of how you have kept candidates informed and engaged throughout the recruitment process will showcase your commitment to providing excellent service and support.

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What tools and software are you proficient in for administrative tasks?

Be specific about the tools you’ve used, particularly Microsoft Excel, which is essential for the Talent Support role. Discuss any other recruitment software or HR platforms you've utilized, explaining how they helped you be more effective in your role.

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How do you prioritize your tasks when there are multiple deadlines to meet?

Share your approach to time management and prioritization. You might describe a situation where you successfully managed competing deadlines, focusing on your organizational skills and ability to adapt quickly to changing circumstances.

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What strategies would you use to identify process improvement opportunities in talent acquisition?

Discuss your analytical skills and experience in evaluating existing processes. Providing an example where you identified inefficiencies and successfully implemented improvements will demonstrate your proactive approach to enhancing the recruitment process.

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Can you provide an example of how you resolved a conflict in the workplace?

Choose a situation where you effectively navigated a challenging interpersonal issue, discussing your communication strategy and the positive outcome. Focus on demonstrating your ability to maintain a professional and collaborative environment.

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What motivates you to work in the health and aged care sector?

This is an opportunity to express your passion for helping others and contributing to the community's welfare. Discuss any personal experiences or values that align you with St Vincent's mission, emphasizing why you find fulfillment in this sector.

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How do you handle confidential information during the recruitment process?

Emphasize your understanding of the importance of confidentiality in recruitment. Discuss any policies or practices you follow to ensure sensitive information is handled appropriately, showcasing your integrity and professionalism.

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How would you contribute to St Vincent's values and mission in your role?

Articulate how your personal beliefs and professional ethos align with St Vincent's commitment to compassion and care. Provide examples of how you would embody these values in your daily work as a Talent Support professional.

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What do you think are the biggest challenges facing talent acquisition teams today?

Share your insights on the current landscape of talent acquisition, perhaps touching on issues like candidate expectations, competition for talent, or technological changes. Demonstrating your awareness of industry trends will reflect positively on your strategic thinking.

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Customer-Centric
Mission Driven
Work/Life Harmony
MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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