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Executive Administrative Assistant

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This position will support several executives within Visa’s Value Added Services Risk and Identity Solutions, managing a fast paced, dynamic environment, handling details of a highly confidential and critical nature.

This role requires a broad working knowledge of departmental and company policies and practices as well as disciplined execution.

Essential Functions:

  • Proactive Calendar Management:  Lead and manage executive calendars, including scheduling and setting up meetings, making logistical arrangements, and proactively managing conflicts based on understanding of priorities.

  • Meeting, Travel and Events Planning: Arrange complex, international executive travel and full travel itineraries, executive/team meetings, and events.

  • Liaison: Communicate, problem solve and be a point of contact for a broad range of internal and external professionals on behalf of the Executive.

  • Partner: Effectively and professionally collaborate with Leadership, Executive Assistants and employees at all levels to ensure an efficient and effective working environment.

  • Expense Management: Submit accurate expense reports on behalf of the executive and review and approve expenses for key team members.

  • Be highly proactive (day ahead, week ahead, month ahead, quarter ahead), take ownership to anticipate needs and ensure a smoothly functioning office.

  • Be adept at managing-up and downstream to ensure deliverables are met timely and accurately

  • Understand the organization and how to “get things done with a smile” by leveraging a combination of your professional network and formal channels

  • Apply consistent judgment to organize and prioritize across a complex global organization

  • Manage high volume of email and other communications and synthesize actions needed to act quickly, seamlessly and professionally

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

  • Minimum of 6 months of work experience or a Bachelor's Degree


Preferred Qualifications

  • 2 or more years of work experience
  • Highest moral and ethical character
  • 5+ years of administrative experience supporting a senior leader, preferably in a global, public company
  • A positive, upbeat personality and excellent interpersonal communication skills
  • Strong verbal and written communication skills and ability to communicate effectively with all levels
  • Flexibility and a positive professional/approach and demeanor
  • Discretion combined with poise and professionalism in all communications
  • Experience working with highly confidential information and ability to exercise judgement regarding information that may be confidential or material, non-public
  • Highly advanced MS Office skills and technologically savvy (Word, Outlook, Excel, PowerPoint and MS Teams)
  • Strong presentation and slide development skills (PPT)
  • Ability and openness to actively use different internal systems (e.g. Ariba, Concur, iProcurement, etc) and technology – to complete tasks
  • Ability to connect dots to “see the big picture”
  • An understanding of how to leverage a busy executive's time and willingness to do what it takes to contribute to their success and the success of the company
  • The ability to operate effectively and efficiently in a challenging, fast-paced environment with little supervision
  • Demonstrated strength in prioritizing work
  • Exceptional attention to detail.
  • Customer service-focused with ability to work collaboratively with others including
  • Interacting with internal and external contacts.
  • Proactive and solution oriented, looking for ways to add value and assist the team

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $74,400.00 to $105,250.00 per year. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$89825 / YEARLY (est.)
min
max
$74400K
$105250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Administrative Assistant, Visa

As an Executive Administrative Assistant at Visa in San Francisco, CA, you'll play a crucial role in supporting a team of executives within the Value Added Services Risk and Identity Solutions. Imagine being a key player in a company that processes over 259 billion payments worldwide! Your responsibilities will include proactive calendar management, where you’ll expertly schedule meetings, handle travel arrangements, and work to resolve any scheduling conflicts that may arise, all while prioritizing the executives’ needs. You will also coordinate complex international travel and create seamless itineraries, ensuring every detail is covered. You'll be the main point of contact, effectively liaising with both internal and external stakeholders to keep communication flowing smoothly. Strong interpersonal skills will empower you to collaborate with professionals at every level of the organization, making this a fantastic opportunity for someone who thrives in a dynamic work environment. Moreover, your attention to detail will shine through as you manage expense reporting and assist executives in maintaining efficient operations. If you have a proactive mindset and a knack for organizational skills, joining Visa means becoming part of a community dedicated to innovation and stressed on uplifting everyone globally. Ready to make an impact? Visa is excited to have you onboard, shaping our payment solutions for a better tomorrow!

Frequently Asked Questions (FAQs) for Executive Administrative Assistant Role at Visa
What are the main responsibilities of an Executive Administrative Assistant at Visa?

An Executive Administrative Assistant at Visa is responsible for managing executive calendars, arranging meetings and travel, serving as a liaison among various professionals, and ensuring a highly organized office environment. This role involves extensive communication with both internal and external contacts, making attention to detail and the ability to manage complex logistics essential for success.

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What qualifications are preferred for the Executive Administrative Assistant role at Visa?

For the Executive Administrative Assistant position at Visa, candidates are typically preferred to have a minimum of 2 years of administrative experience supporting senior leaders, along with strong communication and organizational skills. Experience in handling confidential information and proficiency in MS Office is also highly valued.

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How does the hybrid work model affect the Executive Administrative Assistant position at Visa?

The Executive Administrative Assistant role at Visa operates on a hybrid work model, meaning that while there are in-office requirements, there may also be flexibility for remote work. The specific in-office days will be determined by the hiring manager, reflecting the department's needs and the team’s dynamics.

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What are the salary expectations for the Executive Administrative Assistant role at Visa?

The salary range for a new Executive Administrative Assistant hire at Visa is estimated to be between $74,400.00 and $105,250.00 per year, depending on the candidate's experience, skills, and overall qualifications. Additionally, there may be eligibility for bonuses and equity offerings.

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What skills are essential for success in the Executive Administrative Assistant position at Visa?

Key skills for success as an Executive Administrative Assistant at Visa include exceptional organization and prioritization abilities, strong communication skills, the ability to handle confidential information discreetly, and advanced proficiency in MS Office. A proactive approach to problem-solving and a customer service mindset are also crucial.

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Common Interview Questions for Executive Administrative Assistant
What strategies do you use for effective calendar management as an Executive Administrative Assistant?

Effective calendar management requires a clear understanding of executives' priorities and obligations. I prioritize scheduling by using tools to block time for important projects, keeping a close eye on deadlines, and maintaining open communication with the executives to resolve potential conflicts promptly.

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Can you describe your experience with travel planning for executives?

In my previous roles, I have coordinated extensive travel arrangements, ensuring every detail is perfect, from flight bookings to hotel accommodations and transportation. I always create comprehensive itineraries to help executives prepare for their trips, which includes potential meetings and important contacts.

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How do you handle confidential information in your role?

Handling confidential information requires a blend of discretion, integrity, and careful management. I adhere to company policies regarding data protection and only share sensitive information with authorized individuals, ensuring that all communications remain secure and private.

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What methods do you use to prioritize tasks in a fast-paced environment?

I rely on a combination of to-do lists, digital tools for task management, and regular check-ins with executives to adjust priorities based on urgent needs. This adaptive approach allows me to stay organized and responsive in a demanding work environment.

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Describe a challenging situation you've faced as an Executive Administrative Assistant and how you resolved it.

Once, I faced a scheduling conflict during an important meeting week. I proactively communicated with all involved parties and utilized alternative meeting formats, such as video calls, to ensure everyone remained included and informed. My flexibility and quick problem-solving averted any disruption.

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How do you maintain professional relationships with colleagues at different levels?

Building professional relationships involves active listening, respecting others’ opinions, and being approachable. I make an effort to connect with team members regularly to understand their roles better and collaboratively support each other’s objectives.

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Can you share your experience with managing expenses and reporting?

In my past roles, I was responsible for submitting accurate expense reports and reviewing team members’ expenses. I maintain meticulous records and ensure compliance with company policies to expedite reimbursement processes.

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What tools do you find most effective for communication and collaboration?

I frequently utilize platforms such as Microsoft Teams for real-time communication, email for formal communications, and project management tools for collaborating on tasks. Leveraging these technologies enhances productivity and keeps the team aligned.

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How do you ensure that you understand the executives' priorities and goals?

I make it a point to have regular check-in meetings with the executives to discuss ongoing projects and their goals. I also pay attention to their communication styles and feedback, which helps me anticipate their needs and align my support accordingly.

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What is your approach to keeping up with the latest tools and technologies related to administration?

I commit to lifelong learning by participating in online courses, attending webinars, and following industry updates. Staying current with new tools and technologies enables me to improve office efficiency and adapt to changes in administrative practices.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
March 21, 2025

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