Manager, People Team Audit & Compliance - job 3 of 20

The Manager, People Team Audit & Compliance at Visa has a critical role in supporting audit, risk, and compliance endeavors. Responsibilities include partnering with various functions across the People Team to respond to audits efficiently, managing relationships to ensure smooth operations, and supporting compliance efforts in conjunction with the Legal team. The manager also takes charge of leading risk assessments, coordinating quarterly reports, and tracking key audit and compliance issues through dashboards.

For the Manager, People Team Audit & Compliance position at Visa, candidates typically need strong analytical and project management skills, as well as a passion for improving processes. Experience in risk management, compliance, or audits is crucial, and a good understanding of legal compliance in human resources will serve as a strong advantage. Additionally, excellent interpersonal skills for fostering cross-functional collaborations are essential.

The Manager, People Team Audit & Compliance position at Visa has a hybrid work setup, allowing for both remote work and time in the office. The expectation for in-office days will be confirmed by the hiring manager, providing flexibility while ensuring teamwork and collaboration continue effectively.

In the role of Manager, People Team Audit & Compliance at Visa, you'll play a vital role in partnering with the Legal team to monitor and ensure compliance within People Team operations. You will help develop processes to enhance operational excellence and drive compliance initiatives throughout the organization, ensuring that all team members understand and adhere to necessary regulations.

The Manager, People Team Audit & Compliance will work within the Business Planning, Operations, and Governance team at Visa, reporting to the Senior Director of this function. You'll collaborate cross-functionally across the People Team and other business units, which allows for a diverse and engaging work environment where you have a hand in shaping audit and compliance standards.

In responding to an audit, I would first ensure that communication lines are open among all relevant stakeholders to gather necessary information. Preparing documentation and processes beforehand could make the audit process smoother. I’d also aim to identify any potential gaps or issues proactively to address them before an audit occurs.

Prioritizing tasks involves assessing the urgency and importance of each project. I’d use project management tools to track progress and deadlines, focusing first on compliance projects with imminent deadlines or potential risks. Regular check-ins with relevant teams also help in prioritizing what requires immediate attention.

In previous roles, I’ve led comprehensive risk assessments by identifying potential compliance risks, evaluating their impact, and working with teams to mitigate them. I believe that a proactive approach to risk management not only protects the organization but also fosters trust among stakeholders.

I believe in open communication, which begins with establishing a comfortable environment where team members feel valued. I often schedule regular meetings to share updates and gather feedback. Using collaborative tools and platforms also helps maintain transparency and fosters a sense of teamwork.

First, I would investigate the issue thoroughly to understand the root cause. Once I have all relevant details, I’d collaborate with the Legal team and other stakeholders to develop a corrective action plan. Communication is key, so I would ensure that all impacted parties are informed and that we provide training if needed to prevent future occurrences.

I’ve utilized various data analysis tools to create dashboards that visually represent audit and compliance metrics. I focus on making these dashboards user-friendly, highlighting trends and issues clearly so that all stakeholders can track key indicators at a glance.

To drive automation, I would first assess our current processes to identify repetitive tasks that could benefit from automation. Implementing software solutions or platforms that streamline these tasks would not only save time but also reduce the margin for error. Training the team on new automated processes would also be an integral part of the transition.

I rely heavily on project management methodologies such as Agile or Kanban, ensuring that each project phase is well-planned and executed. Regular check-ins and adjustments to plans as necessary help me keep all projects on track and aligned with compliance standards.

Strong analytical skills are essential for interpreting complex compliance data and identifying trends that impact our People Team operations. They enable me to make informed decisions quickly and devise strategic initiatives to improve our processes effectively.

In my last position, I identified inefficiencies in our compliance reporting process that were causing delays. I collaborated with IT to create an automated reporting system that reduced the time spent on manual entries, streamlined verification processes, and significantly improved the accuracy of our compliance metrics.