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Senior Manager, People Analytics Generative AI Platform - job 5 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

As the Senior Manager, People Analytics Generative AI Platform at our Austin location, you'll be at the forefront of driving innovation within our People Team. This is not just any role; it's an opportunity to shape our Generative AI strategy from the ground up and really make a difference in the employee experience. You’ll be working in an agile environment, utilizing tools like JIRA to keep everything on track and organized. Your main focus will be developing chatbot and generative AI solutions that enhance how our employees interact with people analytics, making data more accessible and user-friendly. You’ll also get to define the key success metrics to showcase the ROI of these innovative solutions, ensuring we track progress and gauge adoption effectively. Plus, collaborating closely with the People Technology team means you'll manage the entire product lifecycle—from conception to maintenance—which is an exciting challenge! This position is perfect for someone who is passionate about AI and machine learning trends and eager to apply that knowledge to improve our platform continuously. You'll lead cross-functional teams, making sure we deliver our projects on time and within budget, all while keeping our employees’ needs in mind. Let’s create a connected and enriched employee experience together in this hybrid position, where your insights can truly shine!

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the primary responsibilities of a Senior Manager, People Analytics Generative AI Platform at the company?

As a Senior Manager, People Analytics Generative AI Platform, your primary responsibilities include shaping the Generative AI strategy and product roadmap, managing the implementation of chatbot and generative AI solutions, and tracking the ROI through key success metrics. You'll also collaborate with the People Technology team to oversee the product lifecycle and ensure smooth adoption among employees.

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What qualifications are required for the Senior Manager, People Analytics Generative AI Platform role?

To be a successful candidate for the Senior Manager, People Analytics Generative AI Platform role, you'll typically need a background in data analytics or information technology, along with experience in developing AI-based applications. A strong understanding of agile methodologies, such as those utilized in JIRA, is also essential, along with excellent leadership and collaboration skills.

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How does the company define success for the Senior Manager, People Analytics Generative AI Platform?

Success for the Senior Manager, People Analytics Generative AI Platform is defined through the effective implementation of AI solutions that improve employee experiences. This includes achieving the outlined key success criteria and metrics that demonstrate clear ROI, as well as fostering strong adoption and ongoing engagement with the People analytics platform.

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What tools will I be using as a Senior Manager, People Analytics Generative AI Platform?

In this role, you will utilize JIRA for tracking project progress and agile management. Additionally, your work will involve leveraging modern AI and machine learning tools to develop innovative solutions aimed at enhancing employee interactions with people analytics. Staying updated with the latest technologies in the field is also part of the job.

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Is the Senior Manager, People Analytics Generative AI Platform role remote or hybrid?

The Senior Manager, People Analytics Generative AI Platform position is a hybrid role. This means you will spend some days in the office while having the flexibility to work remotely as required. The specific expectation for in-office days will be confirmed by your hiring manager.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
Can you describe your experience with Generative AI and how it relates to the People Analytics role?

When answering this question, highlight specific projects or experiences that showcase your work with Generative AI, particularly in the context of enhancing employee engagement and analytics. Be sure to relate how your knowledge of the technology can drive innovation in the People Analytics Generative AI Platform.

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How do you prioritize projects in an agile environment?

Describe your method for prioritizing tasks, emphasizing collaboration with key stakeholders and data-driven decision-making to assess project impact. Illustrating your familiarity with agile frameworks using JIRA will also strengthen your response.

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What metrics do you consider important for evaluating AI project success?

Discuss metrics such as user engagement rates, ROI, and adoption rates. Explain how these metrics can provide insights into the effectiveness of the Generative AI solutions you develop and illustrate your analytical thinking.

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How do you manage cross-functional teams to ensure project success?

Share your approach to communication and collaboration within a cross-functional team setting. Provide examples of how you have fostered teamwork and kept projects on schedule while respecting diverse perspectives.

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Can you share an example of a successful AI implementation you led?

Talk about a specific AI implementation, detailing your role, the challenges faced, and how you overcame them. Ensure to highlight the successful outcomes and lessons learned from that experience.

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What strategies do you use for change management in adopting new technology?

Discuss the importance of clear communication and training during change management processes. Provide an example of how you’ve successfully facilitated the adoption of a new technology in a previous role.

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How do you stay updated on the latest trends in AI and machine learning?

Mention specific resources such as industry conferences, journals, webinars, and networks that help you keep your skills and knowledge current in the rapidly evolving technology landscape.

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What do you believe is the most significant challenge facing AI in the People Analytics space?

Articulate an understanding of current challenges like data privacy, employee trust, and maintaining ethical standards. Discuss how you would propose addressing these challenges effectively while implementing AI solutions.

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Describe how you gather and articulate product requirements from stakeholders.

Emphasize your methods for engaging with stakeholders, including interviews, surveys, and feedback sessions, to ensure that the product requirements are aligned with business goals and employee needs.

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What role do you believe employee feedback plays in developing AI solutions?

Reiterate the value of employee feedback in shaping effective AI tools. Explain how such feedback can drive improvements in user experience and inform future developments in your Generative AI strategy.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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