Talent & Culture Manager - job 1 of 2

As the Talent & Culture Manager at Accor, you'll prepare, communicate, and implement the annual T&C Department Business Plan. This involves overseeing recruitment to ensure we fulfill hotel staffing needs effectively. You will also utilize the Employee Opinion Survey results to enhance departmental practices, manage the salary review process, and drive various T&C initiatives that encompass employee well-being and talent management.

To apply for the Talent & Culture Manager role at Accor, you should have a tertiary qualification in Human Resources or a related discipline. Additionally, a minimum of 5 years of experience in T&C or HR within the hospitality environment is essential. A detailed understanding of Australian employment legislation and hands-on experience in all T&C cycles is also critical for success in this role.

Accor is committed to the development of its employees, offering several avenues for career growth through the ALL Heartist Program and access to leading training platforms like Accor Academy and Typsy. As a Talent & Culture Manager, you’ll not only develop your skills but also enjoy exclusive discounts on accommodations and food & beverage across all Accor properties worldwide.

Working as a Talent & Culture Manager at Accor's Darwin Airport Hotels means joining a vibrant team in a resort-style environment. With numerous amenities including dining options, conference facilities, and a newly renovated pool, you're part of an exciting workplace that values employee well-being and career progression. The dynamic nature of hospitality ensures that every day brings new opportunities for growth and fulfillment.

The Employee Opinion Survey results play a fundamental role for the Talent & Culture Manager at Accor. These insights allow you to drive improvements across the department, ensuring that employee feedback translates into actionable strategies. By actively participating in addressing survey outcomes, you contribute to creating a positive work environment that aligns with both employee needs and organizational goals.

When answering this question, highlight your hands-on experience in recruiting various roles within the hospitality sector. Discuss strategies you've implemented to attract and retain talent, showcase your understanding of the job market, and emphasize how you've utilized tools and platforms to streamline recruitment effectively.

In your response, outline specific initiatives you've undertaken to boost engagement, such as team-building activities or recognition programs. Discuss how you've measured employee satisfaction and made decisions based on feedback, and provide examples of successful retention strategies you've executed.

You can address this question by sharing your approach to cultivating a positive culture. Discuss programs you've developed or participated in, such as diversity training, wellness initiatives, or open feedback channels, and explain how these contribute to a cohesive team atmosphere.

When discussing your familiarity with Australian employment legislation, share your understanding of the Modern Award and Fair Work Australia guidelines. Mention any courses you've taken or certifications you hold that highlight your knowledge in this area to demonstrate your commitment to compliance.

To effectively answer this question, share a specific scenario where you faced a challenge, such as resolving a staffing conflict or addressing low morale. Describe the steps you took to assess the situation, the actions you implemented, and the positive outcome that resulted from your intervention.

In your answer, explain how performance management is a critical piece of the talent management puzzle. Discuss how you create performance improvement plans, conduct regular appraisals, and provide constructive feedback to employees, ensuring alignment with organizational goals.

To approach this question, discuss your beliefs about diversity and inclusion in the workplace. Provide examples of actions you've taken to enhance diversity in hiring practices and create an inclusive environment, ensuring that all team members feel valued and heard.

Your response should focus on your strategies for promoting wellbeing, like employee wellness programs, mental health resources, and work-life balance policies. Share specific programs you've implemented and their impact on creating a healthier work environment.

In discussing this, outline your key performance indicators (KPIs) for measuring success, such as turnover rates, employee satisfaction scores, or training completion rates. Demonstrating a data-driven approach will show your ability to align initiatives with business objectives.

Share what drives your passion for the field, whether it's fostering growth in others, creating a positive team culture, or managing change effectively. Connecting your motivation to the values of Accor will demonstrate your alignment with the company’s mission and vision.