Senior Solutions Engineer

A Senior Solutions Engineer at Codat is responsible for collaborating with Enterprise Account Executives to provide exceptional service through the presales process. This includes managing complex client relationships, communicating technical concepts effectively to both technical and non-technical stakeholders, and ensuring a smooth transition from client needs to technical solutions. The role also involves active participation in the Go To Market strategy, making it vital for engineers to bring innovative solutions tailored for the banking sector.

To qualify for the Senior Solutions Engineer position at Codat, candidates should have a strong background in selling enterprise software, preferably in the banking industry. Effective communication skills, both written and verbal, are essential, as well as the ability to manage large, multi-stakeholder clients. A keen attention to detail, excellent time management skills, and a collaborative approach to working with product and engineering teams are also critical qualifications for success in this role.

Successful Senior Solutions Engineers at Codat possess a variety of essential skills, including strong project management capabilities, the ability to translate business requirements into technology solutions, and the skill to communicate complex technical ideas to various audiences. Additionally, a proactive mindset, the ability to take ownership of projects, and a cooperative spirit are key traits that enable engineers to thrive in a fast-paced environment.

Codat supports its Senior Solutions Engineers through a strong company culture that emphasizes collaboration, open communication, and flexibility. Engineers have access to various healthcare plans and a robust 401(k) matching program. The company also fosters a tight-knit team environment, ensuring that engineers can work closely with sales, product, and engineering teams to implement client feedback efficiently.

The work environment for a Senior Solutions Engineer at Codat is fast-paced and dynamic. While the role allows for flexibility in work location, the company encourages team members to be present in the office 3-4 days a week to facilitate collaboration, particularly with sales teams. The startup-like atmosphere allows engineers to take ownership of their projects while working on innovative solutions in the banking sector.

In answering this question, you should highlight specific instances where you've successfully sold enterprise software, especially to clients in the banking sector. Discuss your sales strategies, relationship-building techniques, and how you tailored your presentation to meet client needs. Providing quantifiable results or successful outcomes will reinforce your competence in this area.

It's essential to explain your strategy for adapting your communication style based on your audience. For technical stakeholders, you might delve into detailed specifications, while to non-technical stakeholders, you would provide more high-level, benefit-oriented discussions. Sharing particular examples where you successfully navigated these conversations will make your response more impactful.

Be prepared to discuss specific project management tools you’ve used, such as JIRA, Trello, or Asana. Talk about how these tools help you prioritize tasks, manage stakeholder communication, and keep everyone aligned. Providing examples of successful projects managed using these tools will illustrate their practical benefits.

You should emphasize the importance of understanding client needs and conducting thorough research before engaging in the presales process. Share your strategies for setting realistic expectations, maintaining ongoing communication, and gathering feedback to ensure that clients feel engaged and valued throughout.

Think of a specific scenario where you encountered a challenge, whether it was a reluctant client or a change in project scope. Outline your thought process, the steps you took to navigate the situation, and any solutions you implemented that led to a successful outcome, demonstrating your problem-solving skills.

You might want to mention your engagement in industry webinars, attending conferences, or following reputable sources on banking and technology. Sharing personal practices like networking with professionals or participating in online forums can show your commitment to continuous learning.

Discuss your approach to identifying key stakeholders, understanding their interests, and regularly communicating with them to manage expectations effectively. Share a specific example where your stakeholder management skills led to project success.

Highlight your ability to think critically and act quickly while remaining flexible. Detail a specific instance where you had to adapt your strategy quickly, including how you assessed the problem and the innovative solutions you implemented.

Use this question to express your enthusiasm about Codat’s innovative AI products and its mission to revolutionize banking solutions. Mention shared values, the collaborative company culture, and your eagerness to contribute to impactful projects.

It’s a great idea to acknowledge the dynamic nature of the banking sector and the need for constant adaptation. You can discuss how staying on top of changing technologies and client requirements will be key challenges, and share your strategies for thriving in such an environment.