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OSINT Operations & Strategy Manager

Join Control Risks as an OSINT Operations & Strategy Manager and play a pivotal role in supporting one of our major clients! In this dynamic position, you'll be the operational backbone for the client's global threat assessment and OSINT teams, ensuring that intelligence functions align with key business objectives.

Your expertise will be invaluable in both operational and strategic planning, as well as conducting fundamental OSINT investigations and analysis to effectively support the team's workload. You'll collaborate closely with client leadership, acting as a trusted thought partner to propel strategic initiatives, boost operational efficiency, foster data-driven decision-making, and enhance stakeholder engagement. This role is essential in structuring and refining intelligence operations for maximum impact.

This role will be a part of a shift schedule and will cover some weekends. The team schedule requires two people available daily, with rotations every week.  10 hours a day, 4 days a week. 

Week 1: Monday, Tuesday, Wednesday and Saturday

Week 2 Sunday, Wednesday, Thursday and Friday. 

Business Operations & Strategic Planning Support:

  • Program & Operations Management
    • Serve as a strategic collaborator with client leadership, ensuring that programs are aligned with overarching security and trust objectives.
    • Oversee project management and operational workflows, monitor key initiatives, and ensure successful execution.
    • Champion process enhancements to boost the efficiency and effectiveness of OSINT intelligence operations.
    • Engage with cross-functional partners to synchronize the threat assessment team and OSINT efforts with the broader client agenda.
  • Stakeholder Engagement & Coordination
    • Foster collaboration among OSINT, the threat assessment team, and essential business units, ensuring transparency and alignment.
    • Coordinate cross-functional meetings, working groups, and steering committees, guaranteeing clarity of objectives and follow-up execution.
    • Act as a representative for both internal and external stakeholders, promoting OSINT's vital role in addressing business needs.
  • Data-Driven Decision Making & Business Intelligence
    • Partner with data analytics teams to evaluate and communicate OSINT team’s business impact through KPIs, dashboards, and performance metrics.
    • Guide the creation and presentation of Quarterly Business Reviews (QBRs) and Monthly Business Reviews (MBRs) for the threat assessment team and OSINT team.
    • Transform intelligence insights into business-focused reports for executive briefings.
  • Strategic Roadmap & Prioritization Alignment
    • Ensure that the OSINT and threat assessment team initiatives align seamlessly with the client’s trust and safety roadmap and cross-functional priorities.
    • Collaborate with business partners to synchronize safety-related projects across various organizations within the client's ecosystem.
  • Meeting Facilitation & Documentation
    • Lead and document team meetings, stakeholder briefings, and working sessions, ensuring clear takeaways and accountability.
    • Maintain organized tracking of key initiatives, decisions, and progress reports.

OSINT Investigations & Intelligence Support (15%)

  • Conduct fundamental OSINT investigations to bolster client safety and security initiatives.
  • Analyze open-source data for emerging threats, risks, or trends impacting the client’s community.
  • Collaborate with OSINT analysts to refine intelligence collection methods and enhance reporting strategies.
  • 6-8 years of experience in business operations, strategic planning, program management, or intelligence operations.
  • Experience working in OSINT, Law Enforcement, Military, or investigations is a plus but not required.
  • Proven ability to manage complex, cross-functional programs in a fast-paced environment.
  • Strong data analysis, visualization, and reporting skills, with experience building executive-level dashboards and performance reviews.
  • Experience leading stakeholder engagement, facilitation, and cross-team collaboration.
  • Ability to synthesize intelligence findings into clear, actionable insights that drive business decisions.
  • Highly organized, with a track record of successfully managing multiple priorities, meetings, and initiatives.
  • Excellent verbal and written communication and presentation skills.
  • Ability to work across multiple teams, time zones, and senior leadership levels.
  • Proficiency in Google Suite (Docs, Sheets, Slides) and business intelligence tools (e.g., Tableau, Smartsheets, Power BI) is a plus.

The base salary range for this position in California is $90,000-$110,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
  • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
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What You Should Know About OSINT Operations & Strategy Manager, Control Risks

Join Control Risks as an OSINT Operations & Strategy Manager and play a pivotal role in supporting one of our major clients! In this dynamic position, you'll be the operational backbone for the client's global threat assessment and OSINT teams, ensuring that intelligence functions align with key business objectives. Your expertise will be invaluable in both operational and strategic planning, as well as conducting fundamental OSINT investigations and analysis to effectively support the team's workload. You'll collaborate closely with client leadership, acting as a trusted thought partner to propel strategic initiatives, boost operational efficiency, foster data-driven decision-making, and enhance stakeholder engagement. This role is essential in structuring and refining intelligence operations for maximum impact. As part of a shift schedule, you’ll enjoy 10-hour days, 4 days a week with rotations through weekends, creating a balanced work-life experience. You'll oversee project management and engage with cross-functional partners to synchronize efforts, ensuring clarity of objectives and follow-up execution. With your strong data visualization skills, you’ll partner with analytics teams to evaluate the OSINT team's impact and transform intelligence insights into business-focused reports for executive briefings. Your organizational skills and communication prowess will position you as a key player in meeting facilitation and stakeholder coordination, making this role not just about intelligence but also about people, relationships, and strategic growth. If you’re ready to step into a role where your insights can drive significant business decisions, Control Risks is eager to welcome you to the team!

Frequently Asked Questions (FAQs) for OSINT Operations & Strategy Manager Role at Control Risks
What are the main responsibilities of the OSINT Operations & Strategy Manager at Control Risks?

The OSINT Operations & Strategy Manager at Control Risks is responsible for overseeing the operational backbone of the client's global threat assessment and OSINT teams. This includes managing project workflows, ensuring alignment with business objectives, facilitating stakeholder engagement, and conducting fundamental OSINT investigations. By supporting operational and strategic planning, this role plays a crucial part in enhancing the effectiveness and efficiency of intelligence operations.

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What qualifications do I need to apply for the OSINT Operations & Strategy Manager position at Control Risks?

To apply for the OSINT Operations & Strategy Manager role at Control Risks, candidates should possess 6-8 years of experience in business operations, strategic planning, or intelligence operations. While experience in OSINT, law enforcement, or military investigations is preferred, it is not required. Strong skills in data analysis, reporting, stakeholder engagement, and the ability to manage cross-functional programs in a fast-paced environment are essential to succeed in this role.

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How does the OSINT Operations & Strategy Manager role contribute to client safety at Control Risks?

The OSINT Operations & Strategy Manager at Control Risks significantly contributes to client safety by conducting open-source intelligence investigations that analyze emerging threats impacting the client's community. By synthesizing intelligence findings into actionable insights, the manager facilitates, coordinates, and enhances the overall safety and security initiatives, ensuring that the client's strategies are robust and proactive.

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What is the work schedule for the OSINT Operations & Strategy Manager at Control Risks?

The work schedule for the OSINT Operations & Strategy Manager at Control Risks consists of a shift pattern that covers 10 hours a day for 4 days a week. It requires availability on weekends and includes a rotation, making it possible to balance work and personal commitments effectively. This schedule is designed to maintain a consistent operational presence for the client's team.

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What tools and skills are essential for the OSINT Operations & Strategy Manager at Control Risks?

Essential tools for the OSINT Operations & Strategy Manager at Control Risks include proficiency in Google Suite (Docs, Sheets, Slides), business intelligence tools like Tableau and Power BI, and strong data visualization and reporting skills. Candidates should also excel in communication, organization, and stakeholder collaboration, which are crucial for effectively managing multiple projects and engaging with diverse teams across various functions.

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Common Interview Questions for OSINT Operations & Strategy Manager
How do you prioritize tasks in a complex OSINT operational environment?

In an OSINT operational environment, prioritization can be achieved by assessing the urgency and impact of each task. I would evaluate ongoing projects based on their alignment with strategic objectives, client needs, and potential threats, allowing me to allocate resources effectively. To answer this in an interview, focus on real-life examples of how you've balanced competing priorities to demonstrate your analytical approach.

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Can you describe your experience with stakeholder engagement in previous roles?

Effective stakeholder engagement is about building relationships and ensuring clear communication. I’ve led meetings, facilitated workshops, and maintained transparency on project progress. In interviews, share specific scenarios where your engagement improved outcomes, showing your ability to navigate complex dynamics and foster collaboration among diverse teams.

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What methods do you use to analyze open-source intelligence data?

To analyze open-source intelligence data, I apply structured methodologies that include defining the data scope, employing analytical tools for visualization, and identifying relevant trends or anomalies. In an interview, explain your practical experience with these methods and be ready to discuss how your analysis has driven decision-making.

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How do you support strategic planning in an OSINT context?

Supporting strategic planning in an OSINT context involves aligning initiatives with broader organizational goals. I engage in continuous communication with client leadership to ensure that OSINT efforts are targeted effectively. Consider discussing how you’ve contributed to aligning intelligence operations with business objectives in prior positions.

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What challenges have you faced in managing OSINT operations, and how did you overcome them?

Challenges in managing OSINT operations often involve data integrity and timely reporting. I approach these challenges by fostering a team environment focused on collaboration and continuous improvement. Share an anecdote in your interview that highlights your problem-solving abilities and adaptability in facing these hurdles.

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How do you ensure alignment between OSINT efforts and client safety initiatives?

Ensuring alignment involves regular communication with client teams to co-develop initiatives that address safety concerns. I make it a priority to analyze feedback and performance metrics to adapt strategies accordingly. In your answer, outline specific practices or frameworks you've used that encourage this alignment.

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Describe your experience with data visualization and reporting.

I have extensive experience utilizing tools like Tableau and Power BI to create dashboards that convey key intelligence findings effectively. This ensures stakeholders can grasp the data's significance quickly. Demonstrate in interviews how you've transformed complex data into understandable insights that have informed strategic decisions.

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What is your approach to process enhancements in intelligence operations?

My approach involves evaluating existing workflows to identify redundancies and gaps in efficiency and then leading collaborative workshops to brainstorm enhancements. When answering this question in an interview, discuss specific enhancements you've implemented and their positive impacts on operational outcomes.

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How do you handle conflicting priorities from multiple stakeholders?

Handling conflicting priorities requires clear communication and establishing a framework for prioritization based on strategic goals. By negotiating and providing rationale for decisions, I've successfully navigated these situations. Prepare for your interview by providing examples that show your diplomatic skills and ability to forge consensus.

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How do you approach the creation of Quarterly Business Reviews (QBRs) for OSINT initiatives?

Creating QBRs involves collating performance data, analyzing trends, and aligning insights with business objectives. I ensure these presentations are concise and actionable. In your interview, share how you have influenced executive decision-making through effective reporting and communication strategies, illustrating your impact on the organization.

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Experts in risk and opportunity Control Risks is a global specialist risk consultancy that helps to create secure, compliant and resilient organisations. Combining unrivalled expertise, experience and reach with the power of data and technology, ...

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DATE POSTED
March 24, 2025

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