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Paid People Operations Internship

Hi there!


We’re CyberCare, a member of the Tesonet Accelerator. Our team of 400+ professionals shapes how global technology companies provide customer care.


We make techworld easy! Our expert customer support teams work hand-in-hand with smart, AI-powered automation solutions—such as chatbots and ticketbots, which are developed in-house by CyberCare AI Labs—to deliver smooth and stress-free customer experiences.


Resolving 11+ million cases annually across 170+ countries, we’re proud to provide world-class customer service to top tech companies such as NordVPN, Surfshark and more.


What Will You Do:
  • Ensure accurate and timely processing of information related to new hires, terminations, and employee work changes.
  • Work with HR documentation, and policies and communicate with employees about it;
  • Take care of all the stored documents about employees
  • Work closely with the Payroll team to ensure an accurate and timely remuneration of all employees;
  • Challenge the status quo - we enjoy finding more effective ways in our processes.


What We Expect:
  • Attention to details;
  • Analytical and problem-solving skills;
  • Warm communication and welcoming personality;
  • Eagerness to learn and develop;
  • Ability to work day-hours (there is an opportunity to work 40 or 32 hours per week);
  • Fluency in English and Lithuanian.


What We Offer:
  • Confident First Steps. We’ll guide you through onboarding, mentorship programs, and expert support every step of the way.
  • Professional Development. Take control of your growth with access to an internal library, online guest speakers, soft and hard skill training, and Udemy access.
  • Career Opportunities. Each year, around 30% of our team members advance their careers within CyberCare and other Tesonet Accelerator companies like NordSecurity, Surfshark, Mediatech, and Oxylabs, taking on new roles in product development, data analytics, marketing, sales, and more.
  • Well-being Benefits. Prioritize your health with in-house physical trainers, 24/7 access to a free gym.
  • Office Perks and Comfort. Enjoy hybrid work (after trial), an office with a music studio, chill zones, table tennis, PS5, sleeping room, snack-ready kitchen, bun breakfasts every Friday, public transportation discounts, and the flexibility to travel the world while working.
  • Technologies. Work with the latest tech, software, and gadgets, plus Nord Security products to secure your personal devices.
  • Company Events. Join regular internal events, quarterly team buildings, OKRs events, workshops, and workation trips.
  • Time Off and Extra Goodies. Take extra time off for rest, anniversaries, or life’s special moments. Enjoy gifts for new parents, weddings, graduations, and birthdays, along with family/partnership policies, partner discounts, and referral bonuses.
  • Gross Salary. 1200 EUR/month. 


Average salary estimate

$14400 / YEARLY (est.)
min
max
$14400K
$14400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Paid People Operations Internship, CyberCare

Hey there! Welcome to CyberCare, where we're on a mission to redefine customer care in the tech world. As a Paid People Operations Intern based in Vilnius, you'll dive right into the heart of our innovative company. Here, we don’t just process paperwork; we create experiences. Your responsibilities will include ensuring that information related to new hires and employee changes is accurate and timely while maintaining our important HR documentation and policies. You'll communicate with employees about their roles and assist the Payroll team to ensure everyone gets paid punctually and correctly. What we truly value is an eagerness to learn, a detail-oriented mindset, and your unique perspective on improving our processes. With mentoring programs and professional development opportunities at your fingertips, we believe in cultivating your growth—all while enjoying some great office perks like music studios and chill zones. At CyberCare, you’ll be a part of something larger: we handle over 11 million cases annually in 170+ countries for major tech companies. If you have a welcoming personality, fluency in English and Lithuanian, and a passion for people operations, we’d love to meet you and have you onboard to make tech easier and more accessible for everyone!

Frequently Asked Questions (FAQs) for Paid People Operations Internship Role at CyberCare
What are the key responsibilities of a Paid People Operations Intern at CyberCare?

As a Paid People Operations Intern at CyberCare, your primary responsibilities will include ensuring accurate processing of new hires and employee changes, managing HR documentation, and effectively communicating policies to team members. You will collaborate closely with the Payroll team to ensure timely remuneration while also actively seeking ways to enhance our operational processes.

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What qualifications are needed for the Paid People Operations Internship at CyberCare?

To succeed as a Paid People Operations Intern at CyberCare, you should demonstrate strong attention to detail, analytical problem-solving skills, and a warm, welcoming personality. Fluency in both English and Lithuanian is essential, along with a willingness to learn and develop professionally. You should also be available to work during day hours, with flexibility for 40 or 32 hours per week.

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What is the salary for the Paid People Operations Internship at CyberCare?

The Paid People Operations Internship at CyberCare offers a competitive gross salary of €1200 per month. This compensation reflects our commitment to nurturing talent and providing valuable experiences to our interns.

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What kind of professional development opportunities does CyberCare offer to interns?

At CyberCare, professional development is a priority. Interns will have access to an internal library, online guest speakers, and training opportunities focused on both soft and hard skills. There’s also access to platforms like Udemy to enhance your learning experience.

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What is the work environment like for a Paid People Operations Intern at CyberCare?

The work environment at CyberCare is vibrant and designed for both productivity and enjoyment. As an intern in Vilnius, you'll experience hybrid working options after your trial period, along with access to amazing office perks such as chill zones, a music studio, and even a gym, ensuring you have a balanced and enjoyable internship experience.

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Common Interview Questions for Paid People Operations Internship
What interests you about the Paid People Operations Internship at CyberCare?

When answering, highlight your passion for shaping employee experiences, the organization's innovative approach to customer care, and how this internship aligns with your career goals in human resources.

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How do you prioritize tasks when managing multiple responsibilities?

An effective approach here would be to discuss your time management skills, possibly by mentioning tools or techniques you use to prioritize tasks logically and efficiently. This demonstrates your organizational capabilities—a key trait for a People Operations role.

Join Rise to see the full answer
Can you describe a time you solved a problem efficiently?

When discussing problem-solving, focus on a specific instance from your past experiences where you identified an issue, analyzed it, and implemented a successful solution. Relating this back to HR scenarios or teamwork would be especially relevant.

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How do you handle confidential information?

Emphasize the importance of confidentiality in HR matters, and share strategies you have for ensuring that sensitive information is handled properly, such as adhering to data protection regulations and internal policies.

Join Rise to see the full answer
What do you believe is crucial for effective communication within a team?

You may want to discuss the significance of transparency, active listening, and fostering an environment where team members feel valued and understood. Relating this back to specific projects could illustrate your point effectively.

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Describe your experience with team collaboration.

Share examples of how you have effectively collaborated within teams in the past, focusing on your ability to contribute positively and foster teamwork, especially in multicultural setups, as CyberCare operates internationally.

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What steps would you take to ensure accurate HR documentation?

Discuss your attention to detail and process-oriented approaches. You might emphasize establishing checklists or utilizing software tools to ensure accurate documentation, which is vital for a Paid People Operations role.

Join Rise to see the full answer
How do you keep yourself updated with HR trends?

Mention the various resources you utilize, such as HR blogs, online courses, webinars, and networking events, to stay abreast of current HR trends and best practices. This shows your proactive attitude towards professional development.

Join Rise to see the full answer
What role does feedback play in professional development?

Discuss the importance of constructive feedback in fostering growth and improvement. Sharing personal experiences where feedback has positively impacted your skills will underscore your commitment to self-improvement and adaptability.

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Why should we choose you for the Paid People Operations Internship at CyberCare?

In your response, focus on your unique attributes, skills, and eagerness to learn. Emphasize how your alignment with CyberCare’s mission and values makes you an ideal candidate for the internship position.

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EMPLOYMENT TYPE
Internship, hybrid
DATE POSTED
March 31, 2025

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