HR Business Partner

Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it.

Founded in Sydney, our team of 500+ pet obsessives span Australia, New Zealand and the Philippines. We’ve scaled to become one of Australia's top five eCommerce companies and the no.1 online pet store. But we’re just getting started. Like a whippet who’s spotted their mate across the dog park, our growth is only going to accelerate, as we continue to disrupt the way that pet parents shop.

Excitingly, the pet industry is booming (as in $15 billion kind of booming) and online pet retail is set to grow exponentially in the next five years. So this is a unique career opportunity to be part of our epic growth story.

The opportunity

This exciting role is at the heart of shaping our people strategy, partnering with leaders to drive a high-performance culture that aligns with our core values and business goals. As HRBP, you’ll provide trusted advice, strategic insights, and proactive solutions, empowering teams to achieve their best and ensuring our people initiatives have a meaningful impact across Pet Circle.

• HR Business Partnership & Advisory
• Act as a strategic partner to Operating Leaders and People Managers to develop proactive people strategies that drive business performance.
• Support leaders in fostering highly engaged, high-performing teams through tailored HR solutions.
• Provide expert guidance to navigate complex people matters, ensuring decisions align with business goals and fairness.

• Employment Relations
• Lead the review and evolution of HR policies to stay ahead of legislative changes and align with best practices.
• Anticipate and address employment relations challenges through early intervention strategies, minimizing financial and reputational risks.
• Gather team insights to identify opportunities for enhancing workplace safety, satisfaction, and engagement.

• Performance and Development
• Design and implement programs that build a high-performance culture, focusing on career development, leadership growth, and training.
• Drive excellence across the employee lifecycle, from onboarding to offboarding, ensuring seamless and positive experiences.
• Maintain and elevate performance standards through robust performance management frameworks.

• Talent Acquisition
• Partner with Hiring Managers and the Talent Acquisition team to strategically attract and secure exceptional talent.
• Use data-driven insights and market intelligence to ensure the business attracts the right people for the right roles at the right time.

• HR Reporting
• Deliver actionable insights to leadership through clear and strategic HR reporting on key metrics, including turnover, diversity, and engagement.
• Ensure employee data is managed securely, efficiently, and with scalability in mind by optimizing systems and tools.

• Compliance
• Develop and embed a proactive compliance framework to meet Fair Work Act obligations and other regulatory requirements.
• Equip leaders with knowledge and tools to navigate compliance confidently while supporting business objectives.

• Team Engagement and DEI Initiatives
• Design and lead initiatives that inspire team engagement and create exceptional employee experiences across all areas.
• Champion diversity, equity, and inclusion as a strategic advantage, implementing programs that celebrate workforce strengths and foster belonging.
• Lead efforts to boost engagement within frontline and operational teams, ensuring alignment with broader cultural goals.

• HR Specialist: You bring at least 5 years of hands-on HR experience, ideally in a high-growth, fast-moving environment where you've navigated complexity with confidence.
• Tech-savvy and adaptable: You quickly master new systems and tools, from ATS platforms to LinkedIn Recruiter, candidate databases, and HR software. You’re always looking for ways to streamline processes, scale operations, and find smarter ways of working.
• Resourceful problem-solver: Thriving in an environment of constant change, you bring creative thinking and practical solutions to deliver impactful outcomes.
• Growth-focused mindset: While you’re an expert in your field, you’re open to new ways of thinking, eager to challenge traditional approaches, and driven to learn and grow.
• Team player: You’re proactive, humble, and ready to roll up your sleeves to support the People & Culture team and contribute to cross-functional projects as needed.
• Positive energy and enthusiasm: Your natural drive and passion are contagious, inspiring those around you and creating a motivating environment.
• Culture champion: You embody our Values and actively foster a positive, inclusive, and engaged workplace culture.

Role location

We believe that building connections and collaborating as Pet Circlers is super important. So this role is based in Sydney with a hybrid arrangement of 3 days per week in our pet friendly offices (your pet might love coming to the office even more than you). This could change in line with business requirements.

Why Join?

We reckon our mission to help the world Pet Better is an important one, but also an incredibly fun and rewarding one. Becoming a Pet Circler means you’re committed to help shape an entire industry - it’s pretty exciting stuff. Here’s what we stand for:

We’re better together

We operate with humble hearts and hungry minds

Pets matter; so pets and pet parents always have a seat at our table

We’re instinctively curious. Always

Belong at Pet Circle

Our unique perspectives and expertise is our superpower  - we value diversity in all forms. So, no matter your background, please apply if this role makes you excited to bring your full self to work each day.