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Operations Manager

What's the role about?

 

Operations Manager - Nestlé Wholesale

 

Are you a strategic thinker who excels at optimising operational efficiency? 

Do you have a passion for driving performance and fostering strong collaborative relationships? 

 

Full-Time, Permanent 

Salary: £41,000 - £45,000 + 20% bonus + company car and fuel card

Working: 37.5 hours, Monday to Friday

Location: Home based, expectation to be in Nestle offices minimum once a week (North - York & South - Gatwick depending on need/demand)

 

Powerforce is seeking a highly motivated Field Operations Manager to ensure seamless operational alignment between our field team and Nestlé’s Wholesales Teams, specifically within the confectionery category. Working closely with the National Manager and Account Director, you will establish and maintain efficient workflows, driving a culture of continuous improvement. 

 

In this role you will be pivotal in translating strategic objectives into actionable operational plans, ensuring the field team consistently meets and exceeds Nestlé’s expectations. You will leverage data-driven insights to propose and implement initiatives that maximize ROI while upholding high standards of performance and accountability. 

 Why Join Powerforce

Integrity - We uphold trust, honesty, and respectMindset for Growth - We encourage continuous improvement and developmentPeople-Centric Approach - We prioritize teamwork and a positive work environmentAccountability - We take responsibility for our actions and performanceCustomer Focus - We are dedicated to understanding and meeting client needsTeamwork - We collaborate to achieve shared success

 

We offer 26 days annual leave (+ bank holidays) as well as many other benefits including Medicash, enhanced sick, enhanced pension, enhanced paternity, maternity & adoption leave, electric car buying scheme, life assurance, Perkbox & Taste Card!

 

Key Responsibilities: 

  • Serve as the primary point of contact for operational alignment between Powerforce and Nestlé
  • Conduct account surgeries with the National Manager, providing valuable insights to stakeholders
  • Collate and analyse field insights to inform strategic decision-making and customer presentations
  • Develop and present proposals to optimise operational efficiency and drive performance
  • Assess field team performance against Nestlé’s expectations, providing regular feedback and identifying areas for improvement
  • Conduct monthly field visits with Regional Managers and Sales Development Executives to ensure consistent implementation of strategic directives

 

What We’re Looking For: 

  • Experience in Wholsale, FMCG or Field Marketing 
  • Proven ability to manage and optimise operational processes
  • Proficiency in interpreting complex data and market trends
  • Ability to effectively communicate insights and proposals to stakeholders
  • Experience in coordinating and delivering cross-functional projects
  • Understanding of customer ROI and ability to develop commercially viable solutions
  • Advanced skills in Excel and proficiency in data analysis and reporting tools like Power BI

 

Ready to Drive Operational Excellence? 

If you are a strategic and results-driven professional with a passion for optimising operational processes and driving performance, we encourage you to apply. 

 

 

More about us...

 

At Powerforce, our people and customers are at the heart of everything we do. We're dedicated to fostering a fantastic culture and creating an incredible workplace environment. Our ongoing success is a direct result of the outstanding results we consistently achieve and the deep, enduring relationships we've built with our valued customers.

At the core of our approach are our guiding values: Integrity, Growth Mindset, People-first, Accountability, Customer-centricity, and Teamwork. These principles drive us forward and shape our interactions every day. Powerforce is committed to providing talented and ambitious individuals with the opportunity to showcase their abilities in a competitive and dynamic marketplace.

We're proud to be widely recognised as a top agency in our industry! Our shelves are filled with FMBE awards (our industry awards), highlighting our commitment to delivering exceptional work for our clients. With Agency of the Year and Team of the Year titles under our belt, it's clear that our dedication shines through. But don't just take our word for it - see what our employees have to say on Glassdoor!

 

At Powerforce, creating a welcoming and inclusive workplace is our top priority. We strive to foster an environment where everyone feels safe and valued, allowing our colleagues to truly be themselves and thrive in their roles. While we acknowledge that we're not flawless, we're dedicated to continually enhancing our support for diversity within both our company and the communities we serve.

If you're seeking a company where you can be accepted for who you are, you've come to the right place. Join us today and become part of a team where individuality is celebrated! Apply now and let's start a journey together.

 

 

.

#LI-SD1

Average salary estimate

$43000 / YEARLY (est.)
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$41000K
$45000K

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What You Should Know About Operations Manager, Powerforce

Are you ready to step into an exciting role as an Operations Manager at Powerforce, specifically for Nestlé Wholesale? Located in the vibrant London-Gatwick area, this full-time position offers a salary ranging from £41,000 to £45,000, including a generous 20% bonus as well as a company car and fuel card. In this role, you'll be at the forefront of optimizing operational efficiency, enhancing performance, and building collaborative relationships between Powerforce and Nestlé’s Wholesale Teams. You'll work hand-in-hand with the National Manager and Account Director, effectively establishing workflows that support continuous improvement and strategic objectives. Your analytical mindset will shine as you use data-driven insights to boost ROI while ensuring high standards of accountability and performance. Plus, with 26 days of annual leave and various perks like enhanced sick pay and a life assurance scheme, you’ll get to thrive both personally and professionally. If you're passionate about driving performance in the FMCG sector and want to be part of a company that values teamwork and integrity, Powerforce is the perfect place for you. Join us, and let's drive operational excellence together!

Frequently Asked Questions (FAQs) for Operations Manager Role at Powerforce
What qualifications are required for the Operations Manager position at Powerforce?

To be a successful Operations Manager at Powerforce, it's essential to have experience in Wholesale, FMCG, or Field Marketing. You should possess a proven track record of managing and optimizing operational processes, a knack for interpreting complex data, and the ability to communicate effectively with stakeholders. Moreover, proficiency in Excel and data analysis software like Power BI is crucial to enhance decision-making processes.

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What are the key responsibilities of the Operations Manager at Powerforce?

As an Operations Manager with Powerforce, your primary responsibilities will include ensuring seamless operational alignment with Nestlé’s wholesale teams, conducting strategic account surgeries, and analysing field insights for enhanced decision-making. You will also assess team performance against Nestlé’s expectations and present proposals aimed at optimizing operational efficiency.

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What does the work culture look like at Powerforce for an Operations Manager?

Powerforce promotes a vibrant and people-centric work culture where integrity, growth mindset, and teamwork are valued. As an Operations Manager, you will be part of a supportive team that encourages open communication and collaboration while focusing on continuous improvement and client satisfaction. We believe in celebrating diversity and creating an inclusive environment where everyone can thrive.

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How does Powerforce support professional growth for their Operations Managers?

At Powerforce, professional development is key. We encourage our Operations Managers to seek continuous growth through training, workshops, and real-world experience. You'll have opportunities to upskill, receive feedback on performance, and take on cross-functional projects, enabling you to advance your career while driving performance within the organization.

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What benefits are offered to Operations Managers at Powerforce?

Operations Managers at Powerforce enjoy a comprehensive benefits package that includes 26 days of annual leave (plus bank holidays), enhanced sick pay, pension schemes, and additional perks like Medicash, Perkbox, and an electric car buying scheme. Our commitment to employee well-being and satisfaction is reflected in the variety of benefits we offer.

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Common Interview Questions for Operations Manager
Can you describe your experience in optimizing operational processes as an Operations Manager?

In answering this question, provide concrete examples of past experiences where you successfully optimized processes. Mention specific metrics or results to demonstrate the impact of your initiatives, showing a clear understanding of operational efficiency in action.

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How do you handle conflicts within your team as an Operations Manager?

Show that you possess strong leadership and people skills. Talk about your approach to conflict resolution, such as maintaining open communication, facilitating discussions, and finding common ground, which aligns with Powerforce's values of teamwork and integrity.

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What strategies would you implement to enhance collaboration between Powerforce and Nestlé?

Discuss your understanding of the strategic objectives that align both organizations. Share effective communication methods and processes you would introduce to foster collaboration, demonstrating your analytical skills and strategic thinking as an Operations Manager.

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What tools do you use for data analysis in your role as an Operations Manager?

Cite specific tools like Excel and Power BI, explaining how you utilize them to derive insights from complex data. This shows your familiarity with essential software and your capability to make data-driven decisions, which is crucial for the role.

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Can you give an example of a successful initiative you led that improved team performance?

Provide a narrative of a successful project you led, detailing the objectives, processes, and outcomes. Highlight how this initiative aligns with the responsibilities of the Operations Manager at Powerforce, illustrating your leadership and problem-solving skills.

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How do you prioritize tasks when managing multiple projects?

Discuss your method for prioritization, perhaps using frameworks like the Eisenhower Box or Kanban. Emphasize your organizational skills and ability to delegate, ensuring that you communicate how you’ll keep the team on track and accountable.

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How would you assess the field team's performance against company expectations?

Mention specific performance metrics you would track, ensuring these align with Nestlé’s objectives. Discuss your feedback process and how you would encourage a culture of continuous improvement, which is vital for the Operations Manager role.

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What methods do you use to analyze market trends in FMCG?

Share the analytical frameworks or data sources you utilize to study market trends. This could include competitor analysis, sales data reviews, and customer feedback analysis, demonstrating your comprehensive understanding of the industry.

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Can you describe your approach to stakeholder communication?

Explain your methods for maintaining transparent communication with stakeholders. Discuss the importance of regular updates, presentations, and adaptability to their needs, emphasizing how this builds collaborative relationships.

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What motivates you as an Operations Manager?

Reflect on your passion for optimizing processes and leading teams toward success. Discuss how alignment with Powerforce's values of integrity, accountability, and customer focus fuels your enthusiasm, making you an ideal fit for the role.

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Full-time, hybrid
DATE POSTED
April 8, 2025

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