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Marketing and Events Coordinator

Department

Provost Globus Sales & Marketing


About the Department

Globus (www.globus.org) is a sustainable, non-profit unit within The University of Chicago delivering solutions to the research community worldwide. Globus develops and provides critical services that support scientific research for governmental, academic, and commercial organizations in a wide range of disciplines including life sciences, physics, and astronomy. We develop and operate commercial-quality, cloud-based software application and platform services used by 10s of thousands of researchers to manage their large–and growing–data management challenges. We have offices located at the NBC Tower in the heart of downtown Chicago and remote employees who work-from-home. Globus, together with Globus Labs, a research group within the University of Chicago, and part of the Data Science and Learning Division at Argonne National Labs, develop and deploy cutting edge technologies to solve new challenges facing the scientific community and enable break-through scientific discoveries.


Job Summary

Reporting to the Globus marketing and communications manager, the Marketing and Events Coordinator will support the marketing, sales and customer management processes so that Globus Customer Team members are successful in their day-to-day activities. As a critical member of the Globus customer team, the Marketing and Events Coordinator will plan and execute events in support of driving awareness, converting users to paying subscribers, and growing usage of the Globus platform within existing customers.

The role focuses on managing the end-end process to ensure our team’s participation in events such as industry exhibitions, academic conferences, customer workshops, and webinars. It also offers many opportunities for growth such as assisting with and expanding our social media presence, and helping the team improve marketing support systems. The ideal candidate is an energetic individual seeking a highly collegial environment with opportunities to broaden their experience and knowledge. This role is perfect for you if you possess strong organizational skills and enjoy interacting with people. While we would prefer you to have some experience with marketing activities, our primary requirement is that you are a detail oriented self-starter.

Responsibilities

  • Manages the end-to-end process to ensure a successful experience for customer team members exhibiting and presenting at industry conferences and other events. 

  • Coordinates with multiple parties to reproduce and inventory marketing materials, handle event logistics, and support post-event communications and outreach.

  • Builds and maintains an internal media library of presentations and templates, and publishes presentation content on external channels.

  • Assists with social media communications and other outreach to grow awareness of Globus and amplify partner and community activities.

  • Organize and schedule project meetings with internal staff to create timelines and lists for various special projects. Prepare agendas and take detailed notes.

  • Track and report on project milestones and deliverables and follow-up with key stakeholders. 

  • Coordinate project activities for various special administrative and marketing projects including the annual GlobusWorld conference and annual team meetings. 

  • Coordinate attendee lists administration, refunds, and special travel arrangements and shipments. 

  • Coordinate payments to contracted vendors and set internal timelines for assigned project tasks.

  • Provide project administrative support to the customer project team including the handling of Globus customer inquiries. 

  • Help identify and help mitigate conference exhibits and other special projects risks and issues, and present them to marketing and communications manager.

  • Communicate project updates to Globus customers and team members.

  • Uses systems to track inbound sales leads, campaign effectiveness metrics, event registrations, website metrics, social media statistics, and other data required to maximize effectiveness of all customer team initiatives and projects.

  • Under the direction of the Marketing Manager, assists with the coordination of events, including reserving space and hotel room blocks, coordinating with caterers, communicating with speakers, providing updates to the team, and preparing printed materials.

  • Onsite event support including setup and breakdown.

  • Plans and schedules events, programs, and outreach. Coordinates event-day logistics, and performs other routine assignments with guidance from others.

  • Assists with identification and resolution of event and program needs, including vendor selection and contract negotiation. Keeps track of all expenses, prepares reports on costs, using existing procedures to solve routine problems as they arise.

  • Performs other related work as needed.


Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.


Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.


Certifications:

---

Preferred Qualifications

Experience:

  • 1-2 years in an customer-facing role.

  • Previous events planning experience in an educational or professional organization strongly preferred.

  • Familiarity with marketing processes and tools strongly preferred.

  • Experience managing projects and events strongly preferred.

Technical Skills or Knowledge:

  • Experience with automated communications platforms strongly preferred.

  • Experience with social media platforms strongly preferred.

  • Working knowledge of Google Documents, Sheets and Slides.

Preferred Competencies

  • Excellent organizational skills and constant attention to detail.

  • Excellent verbal and written communication skills.

  • Effectively prioritize, triage, and manage competing priorities and deadlines.

  • Ability to manage multiple projects simultaneously and meet tight deadlines.

  • Work in a collaborative team environment.

  • Ability to work both independently and as a team member.

  • Receptive to feedback, willing to learn and embrace continuous improvement.

  • Ability to work discreetly with sensitive and confidential data.

Working Conditions

  • Candidates must be based in the Chicago area.

  • This job requires occasional evening or weekend hours.

  • Option available for remote work with occasional required attendance at in-person meetings.

  • Occasional travel to conferences and other events may be required.

  • Ability to handle heavy packages.

Application Documents

  • Resume (required)


When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Job Family

Communications


Role Impact

Individual Contributor


Scheduled Weekly Hours

37.5


Drug Test Required

No


Health Screen Required

No


Motor Vehicle Record Inquiry Required

No


Pay Rate Type

Salary


FLSA Status

Exempt


Pay Range

$66,000.00 - $77,500.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.


Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

In addition to the base pay posted above, this position may be eligible for n/a


Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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Average salary estimate

$71750 / YEARLY (est.)
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$66000K
$77500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing and Events Coordinator, University of Chicago

Are you an organized, enthusiastic individual with a passion for marketing and events? If so, the University of Chicago's Globus team has the perfect opportunity for you as a Marketing and Events Coordinator! Located in the bustling heart of Chicago, Globus is a non-profit organization committed to supporting the research community with innovative, cloud-based solutions. As a key member of our customer team, you'll play a vital role in executing exciting events that enhance awareness and user engagement with the Globus platform. Your responsibilities will include managing logistics for industry conferences, coordinating project timelines, and overseeing social media communications. You'll also assist in creating compelling marketing materials that resonate with our customers. The ideal candidate should possess strong organizational skills and be a self-starter; while some marketing experience is preferred, we're more interested in your ability to manage multiple projects efficiently and work collaboratively in our collegial environment. Get ready to immerse yourself in an array of activities, including planning for events such as the annual GlobusWorld conference and managing outreach initiatives. If you're eager to grow your skills and connect with like-minded professionals in a dynamic field, this role could be your perfect match!

Frequently Asked Questions (FAQs) for Marketing and Events Coordinator Role at University of Chicago
What are the responsibilities of a Marketing and Events Coordinator at the University of Chicago?

As a Marketing and Events Coordinator at the University of Chicago, your primary responsibilities will include managing the complete process for events, overseeing logistics for conferences and workshops, coordinating communications and social media outreach, and supporting the customer project team's marketing initiatives. You will ensure that every event we participate in is successful, from initial planning to post-event follow-up.

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What qualifications do I need for the Marketing and Events Coordinator position at Globus?

To become a Marketing and Events Coordinator at Globus, you should have a college degree in a related field and ideally possess 1-2 years of experience in a customer-facing role. While experience in event planning is preferred, strong organizational skills and a proactive, detail-oriented approach are essential for success in this position.

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Is remote work an option for the Marketing and Events Coordinator role at Globus?

Yes, the Marketing and Events Coordinator role at Globus allows for the option of remote work, although occasional in-person meetings in Chicago will be required. We value flexibility while ensuring our team stays connected and collaborative.

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What opportunities for growth are available in the Marketing and Events Coordinator position at the University of Chicago?

In the Marketing and Events Coordinator role at the University of Chicago, you'll have numerous opportunities for professional growth. You will get the chance to expand your marketing skills, delve deeper into event planning, and take on additional responsibilities in social media management and project coordination, all within a supportive and dynamic environment.

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What kind of events will I be coordinating as a Marketing and Events Coordinator at Globus?

As a Marketing and Events Coordinator at Globus, you'll coordinate a variety of events, including industry exhibitions, academic conferences, customer workshops, and webinars. You'll manage logistics, handle communication with speakers and vendors, and ensure everything runs smoothly from start to finish.

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Common Interview Questions for Marketing and Events Coordinator
How do you prioritize tasks when managing multiple events as a Marketing and Events Coordinator?

When managing multiple events, it's critical to create a detailed plan that outlines timelines, deadlines, and key deliverables. I prioritize tasks based on urgency and impact and regularly communicate with team members to ensure everyone is aligned on expectations. This approach helps me stay organized and manage competing priorities effectively.

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Can you describe a time when you successfully handled a crisis during an event?

During a previous event, we faced an unforeseen vendor cancellation. I quickly assessed alternative options, contacted backup vendors, and worked closely with my team to ensure we had a solid plan B in place. In the end, we successfully executed the event without any disruptions, showcasing our team’s adaptability.

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What tools or platforms do you use to manage your marketing and events?

For managing marketing and events, I regularly utilize project management tools like Trello or Asana to track tasks and deadlines. I also leverage social media scheduling platforms like Hootsuite to streamline our content posting, and Google Suite for collaboration on event materials and communications.

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How do you engage audiences during events to enhance their experience?

To engage audiences, I focus on creating interactive components such as Q&A sessions and live polling during events. I also emphasize the importance of networking by incorporating designated breaks and informal gatherings where attendees can connect and share ideas.

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What strategies do you implement to increase social media engagement for events?

I implement a multi-channel approach to increase social media engagement, including pre-event teasers, live updates during the event, and post-event highlights. Engaging visuals, customer testimonials, and prompting attendees to share their experiences can also significantly boost engagement.

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What are some key metrics you track to measure the success of an event?

Key metrics I track to evaluate an event’s success include attendee numbers, engagement levels during the event (interactions and feedback), social media reach and impressions, and post-event surveys measuring participant satisfaction. This data helps inform strategies for future events.

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How do you ensure clear communication with team members and stakeholders during event planning?

Clear communication is vital. I set regular check-in meetings and use collaborative tools like Slack or email updates to keep everyone informed about progress and changes. Establishing a shared calendar for deadlines and milestones also ensures that team members are aware of their responsibilities.

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How do you handle feedback from attendees after an event?

I actively solicit feedback post-event through surveys and direct outreach. I take the feedback seriously, analyzing positive aspects and areas for improvement, and I present this information to the team to enhance future events. Constructive feedback helps us refine our approach and better meet attendee needs.

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Why do you want to work as a Marketing and Events Coordinator for Globus at the University of Chicago?

I am passionate about the intersection of science and technology and excited about the possibility of contributing to an organization like Globus, which supports groundbreaking research. The opportunity to work in a vibrant team and enhance the visibility of innovative cloud-based solutions aligns perfectly with my professional aspirations.

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What is your experience with budgeting for events?

I have experience creating and managing event budgets, from initial planning to final reconciliation. I ensure to track all expenses meticulously, communicate with vendors regarding costs, and look for cost-effective solutions without compromising quality, allowing us to stay within our allocated budget.

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The University of Chicago ranks among the world's most esteemed major universities. It has an enrollment of around 15,600 students, about half of which are graduate and professional students. It has a student/teacher ratio of about 7:1. The school...

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DATE POSTED
April 2, 2025

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