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Director, Media - job 5 of 10

Visa Inc. North America Marketing & Communications is searching for a sharp, ambitious and enthusiastic media expert, with strong leadership skills. The right candidate will have the opportunity to work with cross-functional leads to develop and implement multi-channel media plans, with a focus on data-led, signal based, digital media.  This position will work across key US initiatives (i.e. Brand, Paid Social, eComm, Cross Border, NFL, Olympics, FIFA World Cup, Product, B2B) to execute media plans developed to deliver on marketing KPIs and critical business objectives. 

  • US Media - Coordinate with initiative stakeholders to develop results-based media plans and lead plan execution

  • Leadership - Act as a media subject matter expert, guiding marketing team through media needs, educating marketing organization on media (especially digital), and representing Visa’s media expertise with external partners and clients

  • Sponsorship - Support marketing leadership in development of sponsorship media commitment evaluation (MROI, Reach/Frequency, industry trends, etc.), and negotiation

  • Agency Management - Lead media process with agency teams (lead media strategy agency, and digital agency) including briefing, plan review/refinement, measurement, plan optimization, budget management, and reporting

  • Technology and Data - Partner with the Marketing Technology Team, product leads and data partners to bridge and build new opportunities for further media efficiencies, sophisticated measurement, attribution and increased performance

  • Finance - Manage media budgets across marketing campaigns and work with the finance team to ensure all paid media dollars are accounted for and accurate

  • Measurement - Partner with analytics, research and measurement teams to measure the impact of media strategy and optimizations, understand plan performance, and evangelize results to corporate-wide stakeholders

  • Optimization - Proactively provide ongoing recommendations to optimize, test and learn

  • Relationships - Establish productive relationships with key partners and subject matter experts within and beyond Visa spanning Creative, Brand, Finance, Legal, Measurement, Research, Analytics, global Centers of Excellence (COEs), and agencies

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Director, Media, Visa

Are you a media expert looking to take your career to the next level? Visa Inc. is on the hunt for a Director, Media who is sharp, enthusiastic, and possesses strong leadership skills to join our North America Marketing & Communications team in San Francisco. In this exciting role, you’ll collaborate with cross-functional leads to create and implement multi-channel media plans, emphasizing data-led and signal-based digital media strategies. You’ll work on major US initiatives, including Brand, Paid Social, eCommerce, and high-profile events like the NFL, Olympics, and FIFA World Cup. Not only will you coordinate with stakeholders to develop results-based media plans, but you’ll also guide the marketing team as a subject matter expert in media, particularly in the digital realm. Your leadership will extend to managing agency relationships, overseeing the media process, and ensuring that all paid media dollars are accurately accounted for. In this hybrid position, you’ll find collaboration with the Marketing Technology Team and data partners essential to enhancing media efficiencies and performance measure. You’ll also measure the impact of media strategies and provide ongoing recommendations for optimization. Building strong relationships across various departments, including Finance and Creative, will be a key part of your job as you work towards elevated marketing KPIs and critical business objectives. Join us at Visa to drive innovative media solutions and shape a future that’s rich in digital engagement!

Frequently Asked Questions (FAQs) for Director, Media Role at Visa
What are the main responsibilities of a Director, Media at Visa Inc.?

The Director, Media at Visa Inc. is responsible for creating and executing multi-channel media plans that align with marketing objectives. This role involves coordinating with initiative stakeholders, leading agency management, overseeing budget management, and partnering with analytics teams to measure the impact of media effectiveness. The director will also act as a media expert, guiding the marketing team and external partners.

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What qualifications are required for the Director, Media position at Visa Inc.?

Candidates for the Director, Media position at Visa Inc. should possess a strong background in media strategy and execution, particularly in digital media. Leadership skills, experience in managing agency relationships, and proficiency in media analytics are crucial. A solid understanding of marketing principles and data-driven decision-making will further strengthen a candidate's application.

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How does the Director, Media role contribute to Visa’s marketing goals?

The Director, Media plays a pivotal role in driving Visa’s marketing goals by developing media strategies that deliver measurable results against KPIs. They ensure effective media execution across key initiatives, optimizing plans based on performance metrics, and aligning with various stakeholders to present a cohesive marketing approach. This role is essential in bridging data insights with operational strategies.

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What does agency management entail for the Director, Media at Visa Inc.?

Agency management for the Director, Media at Visa Inc. includes leading media strategy discussions, briefing agencies, and refining media plans as necessary. The director will also manage measurement, budget allocation, and reporting of media campaigns—ensuring an efficient and transparent process throughout the agency-client relationship.

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Is the Director, Media position at Visa a remote or hybrid role?

The Director, Media position at Visa is a hybrid role, which combines both remote work and in-office days. The specific expectations regarding the number of in-office days will be determined by the hiring manager, offering flexibility while still fostering teamwork and collaboration.

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Common Interview Questions for Director, Media
Can you describe your experience with multi-channel media planning?

In responding to this question, highlight specific campaigns you've managed, focusing on how you integrated various channels such as digital, social media, and traditional marketing. Discuss the strategy behind your planning and the metrics you used to measure success.

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What strategies do you use to measure the effectiveness of media campaigns?

Share your experience with different measurement tools and analytics, illustrating how you’ve tracked KPIs. Discuss any specific reporting methods you’ve used to analyze performance and optimize future media strategies.

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How do you approach agency management and collaboration?

Describe your methods for effective communication and collaboration with agency teams. You can include examples of how you’ve worked together to brainstorm, refine media strategies, and collectively assess campaign performance.

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What is your process for optimizing media budgets?

Talk about your approach to budget management, including how you prioritize spending, allocate resources effectively, and make necessary adjustments as data comes in. Emphasizing the importance of financial oversight in your past roles will be beneficial.

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Can you provide an example of a successful media campaign you led?

Use the STAR method (Situation, Task, Action, Result) to explain a successful campaign. Highlight what objectives were set, the strategic decisions you made, and the outcomes achieved—concrete metrics will add credibility to your example.

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How do you stay updated on industry trends in media?

Discuss your strategies for continuous learning, such as attending industry conferences, following key publications, or participating in professional networks. This shows your commitment to staying current and informed.

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What role does data play in your media planning process?

Highlight how you leverage data for insights and decision-making in media planning. Discuss examples where data-driven strategies resulted in successful outcomes and improved campaign performance.

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Describe how you would handle a conflict with a stakeholder on a media plan.

Share a specific conflict resolution approach that includes active listening, understanding perspectives, and fostering collaborative solutions. Show how you prioritize relationships while striving for the best outcomes.

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What do you consider when evaluating sponsorship media commitments?

Explain the criteria you consider, such as potential reach, brand alignment, ROI, and industry trends. Providing insight into how you analyze these factors will demonstrate your strategic planning capabilities.

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How do you educate team members on media strategies and trends?

This is an opportunity to discuss your training or mentoring experiences. Share specific methods you use, like workshops, presentations, or collaborative meetings, to ensure your team is well-informed and aligned with media strategies.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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