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Senior People Operations Generalist

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. 

 

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API request and delivered as a single-tier solution. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.


Role Description: Senior People Operations Generalist


Role Purpose:


We are seeking an experienced Senior People Operations Generalist to join our team. In this role, you will be instrumental in administering and optimizing our organization's people operations functions. As a true generalist, this position offers the opportunity to engage in all areas of People Operations, including benefits administration, project management, policy development, compliance, leave of absence management, compensation, immigration, and documentation. The ideal candidate will have experience working for a fast-paced global startup, be a strategic thinker, detail-oriented, possess strong analytical and problem-solving

skills, and be excited to contribute to a wide range of HR initiatives.


This role reports directly to the Senior Manager of People Operations.


*Principals only. No recruiters.


Responsibilities:
  • Benefits: Act as a subject matter expert and liaison between employees and benefits providers, ensuring seamless communication and addressing any benefits-related concerns.
  • Policies & Compliance: Contribute to the development and implementation of HR policies and procedures to ensure consistency and compliance with legal regulations and organizational standards.
  • Leave of Absence Management: Oversee employee leave of absence requests, including medical leave, family leave, and other statutory or non-statutory absences. Ensure compliance with applicable laws and company policies, maintain accurate records, and communicate effectively with employees and managers.
  • Immigration: Immigration-related responsibilities, including visa processing, work authorization, and compliance with immigration laws. Serve as a liaison between employees, legal teams, and external immigration service providers to ensure smooth handling of immigration matters.
  • Compensation: Assist with the administration of compensation programs, including salary benchmarking, job evaluations, and incentive programs.
  • Project Management: Take on ad-hoc project management responsibilities related to HR initiatives, ensuring projects are delivered on time and aligned with business goals.
  • Employee Support: Monitor, resolve, and provide guidance on various employee inquiries related to HR, policies, benefits, and other employee-related topics.
  • Cross-Training Support: Be cross-trained to support other members of the People Operations team, ensuring a smooth workflow across various HR functions and contributing to team collaboration and coverage when needed.


Requirements:
  • Startup Experience: Experience working in a fast-paced, dynamic startup environment, with the ability to adapt quickly and handle multiple priorities.
  • International Experience: Experience supporting employees in international locations and navigating global HR practices.
  • Bachelor’s degree in Human Resources, Business Administration, or related field required.
  • Minimum of 5 years of HR/People Operations experience in fast growing organizations providing full range support in all areas.
  • Knowledge of FLSA regulations and guidelines and their practical application in HR operations.
  • Strong project management skills, with the ability to lead and prioritize multiple projects simultaneously.
  • Knowledge of human resources regulations, state and federal employment law.
  • Expert level attention to detail in every aspect of work.
  • Superior verbal and written communication skills.
  • Sense of humor a must!


Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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What You Should Know About Senior People Operations Generalist, Wasabi Technologies

Join Wasabi as a Senior People Operations Generalist and become a key player in the dynamic world of HR within the innovative realm of cloud storage! Here at Wasabi, we're not just about faster, simpler, and cost-effective cloud solutions; we're also passionate about cultivating a thriving workforce. As a Senior People Operations Generalist, you will be the backbone of our people operations, ensuring that our talented employees feel supported and engaged. You'll dive into a range of responsibilities, from benefits administration to compliance and leave management. Your unique experience in a fast-paced startup environment will empower you to handle everything from project management to immigration issues with ease. You'll collaborate closely with your colleagues to enhance our policies while also acting as a source of knowledge and guidance for employees. In addition to diving into HR initiatives, you'll play a crucial role in fostering a vibrant company culture that aligns with our mission. So, if you are detail-oriented, analytical, and love tackling challenges head-on, this is the perfect opportunity for you to shine in a company that’s recognized as one of the best places to work in Boston. Don't just watch cloud storage evolve; be part of the revolution at Wasabi! Your skills will help us redefine the industry and make cloud storage accessible to everyone.

Frequently Asked Questions (FAQs) for Senior People Operations Generalist Role at Wasabi Technologies
What responsibilities will the Senior People Operations Generalist at Wasabi have?

The Senior People Operations Generalist at Wasabi will manage a variety of essential functions, including benefits administration, policy development, compliance, leave of absence management, and immigration processes. This role requires a strategic thinker who can support and enhance all aspects of People Operations, ensuring employees receive seamless support.

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What qualifications are required for the Senior People Operations Generalist position at Wasabi?

Candidates applying for the Senior People Operations Generalist role at Wasabi should possess a Bachelor’s degree in Human Resources or a related field with a minimum of 5 years of HR experience. Familiarity with FLSA regulations and strong project management skills are vital to succeed in this fast-paced environment.

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Does the Senior People Operations Generalist role at Wasabi require startup experience?

Yes, the Senior People Operations Generalist position at Wasabi is designed for candidates with startup experience. This environment demands adaptability and the ability to manage multiple priorities, making prior exposure to fast-growing organizations highly beneficial.

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What is the work environment like for the Senior People Operations Generalist at Wasabi?

The work environment at Wasabi is dynamic and collaborative. As a Senior People Operations Generalist, you will be part of a team that values innovation and embraces challenges head-on, all while nurturing a culture of support, inclusivity, and humor.

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What kind of projects will the Senior People Operations Generalist at Wasabi handle?

The Senior People Operations Generalist at Wasabi will take on ad-hoc project management responsibilities related to HR initiatives. This could include implementing new policies, enhancing employee services, or optimizing existing HR processes to align with business goals.

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Common Interview Questions for Senior People Operations Generalist
What techniques do you use to manage employee benefits inquiries?

To manage employee benefits inquiries effectively, I ensure clear communication and maintain a thorough understanding of benefits policies. I utilize a proactive approach by offering informative resources and being readily available for discussions with employees to address their concerns.

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Can you describe how you handle compliance processes in HR?

Handling compliance in HR involves staying current with legal regulations and ensuring that our policies are aligned with these laws. I regularly conduct audits and training sessions to ensure that both management and employees are informed, minimizing risks for the organization.

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How would you prioritize multiple projects as a Senior People Operations Generalist?

Prioritizing multiple projects requires strategic planning and clarity on business goals. I assess deadlines, stakeholder impact, and resource availability. Using project management tools helps to keep tasks organized and on track, ensuring timely completion.

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What strategies do you use to engage employees during leave of absence processes?

Employee engagement during leave processes can be enhanced by providing clear, transparent communication. I create supportive resources that outline the leave procedures and maintain regular contact to answer any questions, ensuring employees feel valued and informed.

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What experience do you have with immigration-related HR responsibilities?

I have dealt with various immigration issues, including visa processing and compliance. I ensure that our approach is legally sound while supporting employees and maintaining open lines of communication with legal teams to facilitate smooth processing.

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How do you adapt HR strategies in a rapidly changing environment?

Adapting HR strategies in a rapidly changing environment involves being flexible while also relying on data and feedback to guide decisions. Continuous learning and collaboration with other departments allow us to pivot quickly as needed.

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Can you provide an example of how you've handled HR policies implementation?

When implementing new HR policies, I ensure thorough research and consultation with all stakeholders. For instance, I led a rollout of a new remote work policy, gathering feedback from employees to refine the approach, ensuring alignment with our culture and operational needs.

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What methods do you use to support cross-training among HR team members?

To support cross-training, I establish regular knowledge-sharing sessions where team members can share their expertise. Additionally, I create documentation and resources that outline our processes, so everyone has access to the information needed to support one another.

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How do you ensure consistency in HR policies across different locations?

To ensure consistency in HR policies across multiple locations, I develop clear guidelines that accommodate local laws and cultures. Regular audits and ongoing communication with local teams help align practices with overarching organizational standards.

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What role does humor play in your HR practices?

Humor plays an essential role in HR practices by fostering a positive work environment. It helps in building rapport with employees, allowing for open conversations and a culture where individuals feel comfortable expressing themselves, even in challenging situations.

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For more than a decade, cloud storage has been controlled by three industry giants who locked users into their expensive proprietary systems. Then came Wasabi and a different idea: cloud storage would become a commodity. Our architecture delivers ...

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March 12, 2025

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