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People & Culture Administrator

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we are seeking a proactive and detail-oriented People & Culture Administrator to support our growing team.

In this role, you will play a key part in the employee lifecycle, with a focus on talent acquisition support, HR system management, contract administration, and general P&C operations. This position is ideal for someone who thrives in a fast-paced environment, is passionate about creating a great employee experience and thrives in a fast paced environment. 

 

 

What you'll do

  • Assist in the end-to-end recruitment process, including job posting, screening, and interview coordination. 
  • Conduct initial phone screens to assess candidate suitability and alignment with role requirements. 
  • Liaise with hiring managers to schedule interviews and provide recruitment updates. 
  • Support in the creation of Letters of Offer to successful candidates.  
  • Maintain and update the HR Management System (HRMS) with employee records, and other key information. 
  • Create and issue contracts of employment or variation letters to accurately reflect employment terms.  
  • Draft and issue employment contracts, contract amendments, and other employment-related documents. 
  • Ensure all onboarding steps and certifications are completed across the Group. 
  • Ensure compliance with company policies and employment legislation in all contract-related activities. 
  • Act as a point of contact for employee queries and P&C mailboxes to respond to queries related to HR policies, benefits, and general people processes. 
  • Support the development and implementation of HR policies, procedures, and programs. 
  • Support merch orders and distribution. 
  • Contribute to employee engagement activities and culture-building initiatives 
  • Prepare HR reports and documentation as required. 
  • Identify and implement process improvements to streamline operations. 
  • Collaborate with other departments to deliver the best quality solutions. 

What you'll bring

  • Experience in a P&C support role, ideally within IT. 
  • Knowledge of recruitment, including conducting phone screens and coordinating candidates.  
  • Ability to learn or experience in HR systems to maintain data. 
  • Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders. 
  • Able to work with discretion, handling confidential and sensitive information or data.  
  • Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines. 
  • Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly. 
  • Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment. 

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

  • Extensive training and development opportunities that enable continual growth as part of your career planning.
  • Extensive discounts and benefits to maximise your money.
  • A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
  • Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

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What You Should Know About People & Culture Administrator, Centorrino Technologies

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. Our recognition as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024 with an eNPS score of 68 speaks volumes about our incredible team culture. We’re on a mission to redefine the customer experience and are seeking a proactive and detail-oriented People & Culture Administrator to join our energetic team. In this role, you’ll play a crucial part in the employee lifecycle, including key activities like talent acquisition support and HR system management. Your day-to-day will involve assisting in the recruitment process, conducting initial phone screens to assess candidates, and liaising with hiring managers to schedule interviews. You’ll also help us maintain the HR Management System (HRMS), draft and issue employment contracts, and ensure compliance with HR policies and procedures. We're looking for someone who is detail-oriented, adaptable to fast-paced environments, and has a passion for creating a fantastic employee experience. If you thrive on supporting engagement activities and enjoy collaborating with diverse teams, this role is undoubtedly a great fit for you. We're here to empower our employees and celebrate creativity—apply today and become part of a culture that values innovation and inclusivity!

Frequently Asked Questions (FAQs) for People & Culture Administrator Role at Centorrino Technologies
What are the key responsibilities of a People & Culture Administrator at Centorrino Technologies?

As a People & Culture Administrator at Centorrino Technologies, your key responsibilities include assisting in the end-to-end recruitment process, conducting phone screens, liaising with hiring managers to schedule interviews, maintaining the HR Management System, drafting and issuing employment contracts, and ensuring compliance with HR policies. Your role is critical in supporting the employee lifecycle and enriching the overall workplace experience.

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What qualifications are required for the People & Culture Administrator position at Centorrino Technologies?

To qualify for the People & Culture Administrator position at Centorrino Technologies, candidates should ideally have experience in a People & Culture support role within the IT sector. Familiarity with recruitment processes, HR systems, excellent communication skills, and the ability to handle confidential information are essential. A detail-oriented approach and capacity to adapt to a rapidly changing environment are also desirable.

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How does Centorrino Technologies support the growth of its People & Culture Administrators?

Centorrino Technologies offers extensive training and development opportunities to help their People & Culture Administrators grow professionally. This commitment to continuous learning ensures that you have the resources and support necessary to advance in your career and make impactful contributions to the organization.

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What kind of work environment can a People & Culture Administrator expect at Centorrino Technologies?

A People & Culture Administrator at Centorrino Technologies can expect a dynamic and supportive work environment. Recognized as a Great Place to Work, CT emphasizes community, creativity, and employee engagement, offering fun team events and various benefits that contribute to a fulfilling workplace culture.

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Is there an emphasis on diversity and inclusivity in the People & Culture team at Centorrino Technologies?

Yes, Centorrino Technologies holds diversity and inclusivity as core values. The People & Culture team actively works to create an environment where every voice is heard, and employees from various backgrounds feel included and valued, promoting a richer, more diverse workplace culture.

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Common Interview Questions for People & Culture Administrator
What attracted you to the People & Culture Administrator position at Centorrino Technologies?

When answering this question, focus on the aspects of Centorrino Technologies that resonate with you, such as their recognition as a great place to work, commitment to employee experience, and innovative culture. This shows genuine interest and alignment with the company's values.

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Can you describe your experience with end-to-end recruitment processes?

Provide specific examples from your past roles where you have been involved in the recruitment process. Discuss your familiarity with job postings, screening candidates, conducting interviews, and collaborating with hiring managers. Highlight your achievements in improving recruitment timelines or quality, if applicable.

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How do you prioritize tasks in a fast-paced work environment?

Discuss strategies you use for task prioritization, such as creating to-do lists, setting deadlines, or using project management tools. Highlight your adaptability and ability to handle multiple tasks simultaneously while ensuring quality work.

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What software or HR systems have you worked with in your previous roles?

Mention specific HR systems you have experience with, such as HRMS or ATS platforms. Give an example of how you utilized these systems effectively to manage employee records or support recruitment processes.

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How do you handle confidential information in your role?

Emphasize your understanding of the importance of confidentiality in HR roles. Discuss procedures you have followed in the past to safeguard sensitive information, such as secure storage, limited access, and adherence to compliance guidelines.

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What strategies do you use to engage and support employees?

Talk about specific engagement activities you have contributed to or initiated, such as team-building events, onboarding programs, or employee feedback mechanisms. Mention how these initiatives contribute to a positive workplace culture.

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How would you respond to a challenging employee query regarding HR policies?

Describe your process for managing challenging queries, which may involve active listening, providing clear and accurate information, and ensuring a compassionate approach. Emphasize your commitment to finding satisfactory resolutions.

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Can you give an example of a process improvement you implemented in a previous role?

Share a specific instance where you identified a process inefficiency and outline the steps you took to improve it. Discuss the impact your improvement had on team efficiency or employee satisfaction, providing measurable results if possible.

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How do you stay current with employment legislation and HR trends?

Discuss the resources you use, such as webinars, industry publications, professional HR organizations, or networking groups. Highlight your commitment to lifelong learning and staying informed to ensure compliance and implement best practices in your role.

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Why do you think employee experience is important in the workplace?

Highlight your understanding of how positive employee experiences contribute to higher engagement and retention rates. Discuss how fostering a supportive culture benefits both employees and the organization in achieving their goals.

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DATE POSTED
April 5, 2025

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