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Specialized Talent Administrator & Coordinator

Company Description

Are you ready to accelerate your career? Join Cielo as a Specialized Talent Administrator & Coordinator! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!  

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by Nelson Hall.  

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [email protected]

Job Description

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: This role is remote for candidates based in Brazil only
Work Arrangement: Remote
Language requirements: English, Portuguese. Spanish is desired.
 

Duties and Responsibilities:

  • Assist with recruitment and interview process
  • Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
  • Develop interview schedules to ensure qualified candidates are evaluated
  • Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
  • Timely review of applicants who have applied via the ATS
  • Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
  • Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
  • Coordinate candidate background, medical and reference checking processes
  • Arrange travel, transportation and accommodation for candidates
  • Coordinate aspects of the on-boarding and off-boarding processes
  • Edit and post positions to the ATS accurately and within the specified timeframes
  • Administratively manage posting of roles to candidate generation channels
  • Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
  • Provide metric and pipeline reporting
  • Provide other administrative support to recruitment team as needed

Qualifications

Position Requirements

Education:

  • High school diploma or equivalent required
  • Completed Cielo TalentCloud ACE certification preferred

Experience:

  • Experience as a Talent Administrator & Coordinator for a minimum of 6 months preferred
  • Experience in a business or office environment
  • Customer service or administration preferred

Exposure:

  • Strong recruitment administration skill-set / competencies.
  • Knowledge of commonly-used concepts, practices, and procedures within talent acquisition strongly preferred.
  • Fluent in English
  • Strong communication skills, verbal and written
  • Demonstrated proficiency with the Microsoft Office suite, including Outlook.
  • Ability to prioritize and organize own work
  • Desire to provide a high level of customer service to colleagues and clients

Additional Information

All your information will be kept confidential according to EEO guidelines.

What You Should Know About Specialized Talent Administrator & Coordinator, Cielo

Are you excited about making an impact in the world of talent acquisition? Join Cielo as a Specialized Talent Administrator & Coordinator in São Paulo, Brazil, and get ready to take your career to the next level! At Cielo, we believe that talent is rising, and with it comes our opportunity to elevate businesses to new heights. We are a leading strategic Recruitment Process Outsourcing (RPO) partner, known for our innovative solutions that create lasting business impacts. In this remote role, your primary task will be to provide vital administrative support throughout the hiring process. You’ll facilitate various recruitment activities, from conducting phone interviews and managing interview schedules, to coordinating candidate assessment processes. You'll work with the latest recruitment technologies, ensuring candidates are effectively screened and moved through the application stages smoothly. Your organizational skills will shine as you handle everything from offer letters to onboarding logistics. We are looking for someone who is fluent in English and Portuguese, with a preference for Spanish as well. You'll thrive in an environment where customer service is a priority, and you'll work closely with a talented team dedicated to delivering top-notch recruitment experiences. This is an incredible opportunity for anyone looking to grow in a supportive, dynamic atmosphere where your career aspirations can become a reality.

Frequently Asked Questions (FAQs) for Specialized Talent Administrator & Coordinator Role at Cielo
What are the main responsibilities of a Specialized Talent Administrator & Coordinator at Cielo?

As a Specialized Talent Administrator & Coordinator at Cielo, you'll be responsible for supporting the talent acquisition process. This includes assisting with recruitment activities, conducting phone interviews, scheduling interviews, and managing candidate communications. You'll also handle various administrative tasks related to onboarding and offboarding, ensuring candidates have a seamless experience.

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What qualifications are needed to apply for the Specialized Talent Administrator & Coordinator position at Cielo?

To apply for the Specialized Talent Administrator & Coordinator role at Cielo, a high school diploma or equivalent is required, with preferred completion of Cielo TalentCloud ACE certification. Additionally, a minimum of 6 months of experience in a similar role is preferred, as well as strong communication skills in English and Portuguese.

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How does the recruitment process work at Cielo for the Specialized Talent Administrator & Coordinator position?

At Cielo, the recruitment process for the Specialized Talent Administrator & Coordinator role typically includes an initial phone screening, followed by a series of interviews to assess your fit and skills. You will also engage with team members to discuss your experience and potential contributions to the talent acquisition team.

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Is the Specialized Talent Administrator & Coordinator role at Cielo remote?

Yes, the Specialized Talent Administrator & Coordinator position at Cielo is remote, but it's available only for candidates based in Brazil. This offers flexibility while ensuring you can provide the essential support required for the recruitment process.

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What skills are critical for a Specialized Talent Administrator & Coordinator at Cielo?

Critical skills for a Specialized Talent Administrator & Coordinator at Cielo include strong organizational abilities, proficiency with recruitment software systems, excellent verbal and written communication skills in English and Portuguese, and a commitment to delivering high-quality customer service throughout the hiring process.

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Common Interview Questions for Specialized Talent Administrator & Coordinator
Can you describe your experience in talent acquisition?

When answering this question, highlight any prior experience that relates specifically to the talent acquisition field. Discuss the types of roles you've helped fill, the tools you used, and how your contributions have positively impacted the recruitment process.

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How do you prioritize tasks when multiple hiring processes are happening simultaneously?

In your response, demonstrate your organizational skills by explaining your method for prioritizing tasks. Mention your use of digital tools and scheduled check-ins with the recruitment team to keep everything on track while ensuring no candidate feels overlooked.

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What techniques do you use to screen candidates effectively?

Discuss the principles of effective candidate screening, emphasizing your approach to conducting phone interviews, evaluating resumes, and matching candidates' skills with specific job requirements. Give examples of how your techniques have led to successful placements.

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How do you ensure a great candidate experience during the recruitment process?

Share the strategies you employ to make sure candidates feel valued. This can include prompt communication, feedback after interviews, and organizing detailed schedules. Illustrate with examples of how you went the extra mile for candidates in the past.

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What software tools are you familiar with in the recruitment process?

Identify any Applicant Tracking Systems (ATS) or recruitment management software you’ve worked with. Describe your proficiency with tools and how they have facilitated smoother recruitment processes.

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How do you handle difficult conversations with candidates?

Discuss your approach to maintaining a professional yet empathetic dialogue, especially when delivering unfavorable news. Emphasize your ability to communicate clearly while providing constructive feedback when necessary.

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Describe a time you successfully facilitated a complex hiring process.

Be prepared to recount a specific instance where you coordinated multiple stakeholders effectively, emphasizing your problem-solving skills and ability to adapt to last-minute changes in schedules or candidate availability.

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What role do you believe technology plays in recruitment today?

Address the growing role of technology in talent acquisition, including the use of AI and automation for screening. Share your views on how technology can enhance candidate experience and streamline recruitment processes.

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How do you stay updated on recruitment trends?

Mention any professional networks, online courses, or publications you follow to stay informed about changes and innovations within the talent acquisition field.

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Why do you want to work for Cielo as a Specialized Talent Administrator & Coordinator?

Share your enthusiasm for Cielo's mission and values. Highlight how your career goals align with the company's focus on innovative talent acquisition, and express your interest in contributing to a leading global RPO firm.

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Full-time, remote
DATE POSTED
March 19, 2025

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