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Congregate Residential Settings Supervisor, Bureau of Communicable Diseases

Job Description

The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Communicable Disease (BCD) monitors and analyzes trends in disease data and provides consultation to the medical community and the public on the recognition, prevention, and control of communicable diseases. BCD is responsible for the surveillance, prevention, and control of over 70 infectious diseases including foodborne, enteric, waterborne, respiratory (including COVID-19), zoonotic, and vector-borne diseases.

Reporting to the Team Lead and working with the Congregate Settings Investigations and Response Unit in the Bureau of Communicable Diseases which investigates and responds to communicable disease cases and outbreaks in congregate residential settings (adult care facilities, group homes, homeless shelters, supportive housing, etc.). The unit works closely with various partners across the Health Department and other city and state agencies to respond to infectious disease issues promptly and effectively.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Perform as needed and supervises staff members who conduct communicable disease investigation and surveillance activities, with a focus on congregate residential settings.
Oversee assignment of tasks, management of team members' workloads, and training of new staff members.
Develop and maintain relationships with key partners across the Health Department and other city and NY State agencies.
Draft, maintain relationships with key partners across the Health Department and other city and NY State agencies. Perform data collection and analysis. Conduct quality assurance of investigations and surveillance data.
Provide education and outreach to congregate setting staff and clients.
Conduct site visits when indicated.
Provide general support to Bureau of Communicable Diseases, including participation in the Research Scientist of the Week rotation and other shared duties.
Participate in the Incident Command System Surveillance and Epidemiology branch to support emergency response activities as needed.

PREFERRED SKILLS:
Experience supervising staff who conduct case and outbreak investigations, particularly in congregate residential settings.
Strong organizational and time management skills.
Experience working in or with congregate residential settings.
Experience with communicable disease surveillance and epidemiologic investigations.
Experience with structured interviews, medical terminology, and conducting electronic medical chart reviews.
Strong written and verbal communication skills.
Proficient with work processing, spreadsheets, and presentation software.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

CITY RESEARCH SCIENTIST - 21744

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$75000 / YEARLY (est.)
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$65000K
$85000K

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What You Should Know About Congregate Residential Settings Supervisor, Bureau of Communicable Diseases, City of New York

If you're passionate about public health and making a difference in your community, consider applying for the Congregate Residential Settings Supervisor position at the Bureau of Communicable Diseases in Long Island City, NY. This vital role is perfect for someone who thrives in fast-paced environments and enjoys leading teams to monitor and respond to infectious disease cases and outbreaks in congregate residential settings like group homes and shelters. You'll be leading a dedicated team focused on the surveillance and control of over 70 infectious diseases, contributing to healthier lives for New Yorkers. In this position, you'll have the opportunity to oversee staff, ensuring they are well-trained and equipped to conduct investigations and provide education and outreach to those within these settings. Collaborating with various partners across the Health Department will be part of your day-to-day, helping you build strong relationships that enhance your team's effectiveness. Your analytical skills will come into play as you engage in data collection and quality assurance, ensuring that your team provides the best health solutions possible. With a strong focus on improving public health responses and offering educational resources, you will find this role offers immense professional satisfaction and personal fulfillment. Not to mention, working for the NYC Health Department comes with excellent benefits, including health insurance, a pension plan, and considerably enhanced job security! Join us on this important mission to safeguard the health of New Yorkers and contribute to creating a healthier future for all!

Frequently Asked Questions (FAQs) for Congregate Residential Settings Supervisor, Bureau of Communicable Diseases Role at City of New York
What are the key responsibilities of a Congregate Residential Settings Supervisor at the Bureau of Communicable Diseases?

As the Congregate Residential Settings Supervisor, you will oversee staff involved in communicable disease investigations and surveillance, manage workload distribution, and develop training programs for new team members. You will further enhance partnerships across health departments and regularly conduct site visits for better outreach.

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What qualifications are needed for the Congregate Residential Settings Supervisor position at the Bureau of Communicable Diseases?

Candidates must hold a master's degree in a relevant field, with additional experience in supervising staff and conducting case investigations. A doctorate can substitute for the experience required. Familiarity with communicable diseases and strong communication skills are essential.

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How does the Bureau of Communicable Diseases support its team members in the Congregate Residential Settings Supervisor role?

The Bureau prioritizes employee development, providing opportunities for training, professional growth, and involvement in public health initiatives. You'll receive comprehensive support through resources like loan forgiveness programs and access to wellness programs.

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What kind of work environment can I expect as a Congregate Residential Settings Supervisor in Long Island City?

Working in Long Island City means being part of a dynamic team dedicated to public health. The environment fosters collaboration, encourages innovation, and is committed to diversity and inclusion, making it a rewarding place to implement impactful health measures.

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What benefits are included when working as a Congregate Residential Settings Supervisor with the NYC Health Department?

Employees receive premium-free health insurance, a defined benefit pension plan, a savings program, and more. Plus, there’s the potential for a flexible work-from-home policy, ensuring a balanced work-life integration.

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Common Interview Questions for Congregate Residential Settings Supervisor, Bureau of Communicable Diseases
Can you describe your experience with supervising staff in congregate residential settings?

Highlight specific examples where you successfully managed teams, detailing how you trained and supported staff during investigations, emphasizing your ability to foster collaboration and maintain high morale.

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How do you prioritize tasks within a busy work environment?

Explain your organizational strategies, such as using task management tools and regular check-ins with your team to ensure that all critical activities are on track and being addressed efficiently.

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What methods do you use for data collection and analysis?

Discuss your familiarity with data management systems and emphasize the importance of accuracy in reporting, along with examples of how you've utilized data to drive decisions in past roles.

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How would you approach conducting education and outreach in congregate settings?

Share your experience creating educational materials and training sessions. Highlight the importance of tailoring content to your audience to ensure understanding and compliance.

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What challenges have you faced in managing public health initiatives, and how did you overcome them?

Be prepared to discuss specific challenges, demonstrating problem-solving abilities and resilience. Mention how you engaged with stakeholders to overcome these hurdles effectively.

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Describe your experience with communicable disease surveillance.

Provide examples of past situations where you effectively monitored disease trends, detailing your role in investigations and how your contributions led to improved public health responses.

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What role do you believe teamwork plays in handling public health emergencies?

Express your understanding of the critical nature of collaboration in emergency situations, providing examples of how you’ve previously relied on team efforts to ensure effective responses.

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How do you stay current with developments in public health and epidemiology?

Mention your commitment to continuous learning—whether it's through attending relevant training sessions, following industry publications, or participating in professional networks.

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What is your experience with outreach to diverse populations?

Highlight your ability to communicate effectively with various groups, emphasizing cultural competence and any strategies you have used to ensure messages are understood across different demographics.

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Why do you want to work as a Congregate Residential Settings Supervisor with the Bureau of Communicable Diseases?

Discuss your personal motivations for working in public health, how your values align with the mission of the Bureau, and what specific attributes make this role particularly appealing to you.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 22, 2025

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