Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren’t just a tech company. We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients. Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year. Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.
Summary
The HR Generalist will be a key member of the HR Operations team, responsible for supporting the design, delivery, and continuous improvement of HR policies, tools, processes, and services across Lessen LLC. This role provides first-line HR support to managers and employees while also taking ownership of specific HR services or subject areas.
What You'll Do:
· Provide HR policy guidance and best practice interpretation to managers and employees.
· Lead onboarding processes and administer I-9 verification for all new hires.
· Collaborate with HR Business Partners (HRBPs) to resolve complex employee leave matters, including policy interpretation, administration, accommodations, and employee complaints related to leaves.
· Work cross-functionally with leave vendors, Benefits, Payroll, and Legal teams to manage leave cases effectively.
· Manage all data changes in Workday, such as promotions, schedule changes, time off adjustments, org changes, etc.
· Support the development, implementation, and continuous improvement of HR policies and processes.
· Support business unit restructures, workforce planning, and succession planning efforts.
· Maintain accurate employee records and ensure compliance with labor laws and company policies.
· Foster a positive team environment and promote a strong organizational culture.
· Ensure confidentiality of internal and external data.
· Assist with processing parental leave pay inputs.
· Participate in ad-hoc projects and other duties as assigned.
You Should Have:
· Strong knowledge of HR principles, labor laws, and best practices.
· Understanding of legal and regulatory requirements related to employee management.
· Experience managing HR issues.
· Proficiency in Microsoft Office Suite.
· Experience with HRIS tools such as Workday.
· Excellent communication and interpersonal skills.
· Bachelor’s degree in Human Resources, Business Administration, or a related field.
· 2-5 years of experience in an HR Generalist role or similar HR capacity.
· Service management or HR experience in a call center environment is a plus.
· Master’s Degree in HRM or MBA is a plus
· HR certification (PHR, SHRM-CP) is a plus.
Compensation:
$70,000 - $78,000
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
#IND2
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you’ll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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Join Lessen as a Human Resources Generalist and be a pivotal part of our vibrant HR Operations team in Chicago, IL! At Lessen, we’re not just making waves in the real estate services industry; we’re redefining it with our cutting-edge technology. Our platform empowers clients with everything they need, from portfolio dashboards to real-time project management. This role is perfect for someone who’s passionate about people and committed to enhancing workplace culture. As a Human Resources Generalist, you’ll provide essential support by guiding managers and employees through HR policies, leading the onboarding process, and collaborating with teams to resolve complex leave matters. You’ll be engaged in maintaining accurate employee records, contributing to workforce planning, and promoting our company’s inclusive culture. If you have a solid understanding of HR principles, excellent communication skills, and a knack for making workplace environments better, this role is for you! Not only will you thrive in our spirited team, but you will also have opportunities for career growth and access to competitive benefits, including a 401K retirement savings plan and generous paid vacation. Come grow with us at Lessen!
At Lessen, we are on a mission to help service professionals “lessen” the burden of doing great work and property owners “lessen” the burden of servicing their properties. We are building a world-class technology platform that is fundamentally cha...
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