Director, People Insights Business Partner

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

McDonald’s has an exciting opportunity for a Director, People Insights Business Partner. As Ray Kroc, founder of McDonald's, said, “We are not a hamburger business serving people, but we are a people business serving hamburgers.” With millions of employees supporting our global operations, People Analytics plays a pivotal role in informing organizational strategies, enhancing employee experiences, and ultimately improving customer satisfaction. Today, People Analytics at McDonald’s is at a very exciting stage of evolution within the Enterprise Data Analytics and AI function. We are building groundbreaking data technology and insights to drive business growth through people. This position reports to the Senior Director, Global People Insights, and will lead a team of People Analytics Business Partners to support the People Leadership Teams around global markets as well as McDonald’s franchisees.

The Director, People Insights Business Partner, will lead a team of People Analytics Business Partners in developing data-driven strategies to optimize employee engagement, drive organizational effectiveness, and support strategic HR initiatives. This role bridges data science, HR strategy, and business leadership, fostering a culture of data-driven decision-making across McDonald’s global markets and franchise network.

Responsibilities:

Strategic Leadership:

• People Analytics Strategy: Develop and execute a comprehensive HR analytics strategy at Segment/Market level, aligning with the McDonald’s goals and objectives.
• Data-Driven Decision Making: Promote a culture of data-driven decision making within the People Function and across the organization.
• Stakeholder Collaboration: Collaborate with market senior leadership team, People leadership team, Operations and other internal and external partners to identify key people metrics and develop actionable insights.

People Insights Research:

• People Science Research: Translate complex business questions into data-driven research plans, develop analysis methodology, and deliver actionable insights that impact workforce strategies.
• Data Visualization: Create compelling data visualizations to effectively communicate complex people data and insights to non-technical stakeholders.
• Advanced Analytics: Utilize advanced statistical techniques and data analytics tools to analyze people data and uncover trends, patterns, and insights.
• Predictive Modeling: Partner with Data Science Team to develop advanced models to forecast People trends and support management initiatives.

Consulting & Partnership with Leadership and Franchisees

• Serving as a trusted advisor to Market People Leadership team and franchisee leadership team in shaping people strategy, narratives and action plans using data insights.
• Partner with business leaders across function/markets to address broader business analytics needs.
• Lead people analytics intake and prioritization, ensuring alignment with business goals and maximizing impact.
• Partner with People Leadership team and franchisee leadership team to develop and implement key performance indicators (KPIs) for people-related initiatives.

People Technology and Product Management:

• Restaurant People Insights Product Ownership: Oversee the development and evolution of restaurant people insights products (People Data Warehouse). Collect business needs and user feedback from People function and franchisees to define product vision, strategy, and roadmap.
• Manage third-party vendors, ensuring high-quality deliverables and services to end-users within timeline and budget.
• Data Collection & Integration: Oversee the collection, integration, and management of people data from various sources to ensure data accuracy and integrity.

Reporting & Visualization:

• HR Dashboards: Design and maintain people dashboards to provide real-time insights to leaders.
• Performance Metrics: Monitor and report on key people performance metrics, including employee engagement, retention, turnover, and diversity and inclusion.

Team Leadership & Development:

• Team Management: Lead, mentor and develop a high-performing team of People Insights Business Partners, fostering a collaborative and innovative work environment.
• Professional Development: Foster a culture of continuous learning, providing coaching, professional development opportunities, and exposure to advanced analytics tools and techniques.
• Cross-Functional Collaboration: Work closely with other functions, such as Operations, Technology and Finance, to ensure alignment and integration of People Analytics initiatives.

Continuous Improvement:

• Stay up-to-date with the latest trends and best practices in People Analytics and Data Science.
• Encourage innovation and experimentation within the team, ensuring McDonald’s remains at the forefront of People Analytics.
• Drive a continuous improvement mindset, challenging the status quo to improve how McDonald’s leverages people data.
• Drive a continuous improvement mindset, challenging the status quo to improve how McDonald’s leverages people data.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is 168,350 - $218,860 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

• Bachelor’s degree in Data Science, Statistics, Human Resources, Business Administration, or a related field.
• 8+ years of experience in People Analytics, Data Science, or a related field.
• and hands-on experience with data visualization tools (e.g., Tableau, Power BI) and statistical analysis software.
• Excellent communication, storytelling and stakeholder management skills.

​​​​​​​Preferred Qualifications:

• Advanced degree (Master's or PhD) in Data Science, Statistics, or a related quantitative field.
• Proficiency in analytics programming languages and data query tools (e.g., SQL, Python, R, STATA, Databricks).
• Experience in franchise operations and understanding of retail or hospitality industry dynamics.
• Knowledge of HR compliance and data privacy regulations.
• Familiarity with HR management, compliance standards and data privacy regulations.
• Strong business acumen with the ability to align data insights to broader organizational goals.
• Experience working in a global, matrixed organization.

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.