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Employee Relations Analyst

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Provides administrative support to the Human Resources Functions related to the Employee Relations Department. Duties require the exercise of courtesy in speaking with hospital staff, visitors, and others to maintain sound public relations. Administers human resources policies and procedures that pertain to employee relations. Researches and analyzes data, provides management with reports on any employee relations issues and possible resolutions. Performs employee counseling, equal employment opportunity, disability services, and labor relations. Investigates and documents employee complaints and disputes and recommend appropriate course of action. Educates new and current employees on employee relations policies.

Qualifications

  • High School Diploma or equivalent (GED).
  • Two (2) years of Human Resources OR customer service related experience.
  • High degree of emotional intelligence.
  • Strong communication and organizational skills.
  • Strong customer services skills and attitude.
  • Ability to work with many different people with different personalities.
  • Strong multi-tasking ability and ability to work through ambiguity.
  • General knowledge of Human Resources policies and procedures and Healthcare compliance.
  • Ability to work with a team to create effective departmental strategies and meet team goals.
  • Strong personal computer skills, including spreadsheet and database usage, Excel and Microsoft Word. Must be technology savvy and highly organized.
  • Ability to work flexible hours, including evenings &/or weekends.
  • Ability to work well with others in a team environment.
  • Competent with Microsoft Office Tools and type 40-wpm.
  • Preferred:

     

  • Bachelor’s Degree from an accredited college or university.
  • Two (2) years of HR Shared Services experience, representing HR/Health insurance industry.
  • Competent with Microsoft Excel.
  • Work Hours:

    8:00AM-4:30PM

    Weekend Requirements:

    No

    On-Call Requirements:

    No

    Average salary estimate

    $60000 / YEARLY (est.)
    min
    max
    $50000K
    $70000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Employee Relations Analyst, Northside Hospital Inc.

    If you are looking for an exciting opportunity to grow your career, Northside Hospital in Atlanta is seeking an Employee Relations Analyst to join our dynamic team! This role is not just about managing paperwork; it’s about engaging with employees and ensuring a positive workplace environment. In this pivotal position, you'll provide critical support to the Human Resources functions, especially within the Employee Relations Department. From administering policies and procedures to handling employee counseling, you’ll have a hand in shaping the workplace culture. You'll conduct investigations into employee concerns and communicate findings effectively, allowing you to make a real difference in employees' experiences. Plus, you'll educate new and existing staff about essential employee relations policies, helping everyone feel informed and valued. Your emotional intelligence and strong communication skills will be key in building relationships across the hospital. With two years of relevant experience and a knack for working with diverse personalities, you will thrive here. Are you up for the challenge? Northside Hospital offers a supportive environment with room for professional development. Dive into the enriching culture at Northside, where you can help our employees feel their best so they can continue to provide the utmost care for our patients. Explore your potential today!

    Frequently Asked Questions (FAQs) for Employee Relations Analyst Role at Northside Hospital Inc.
    What are the main responsibilities of the Employee Relations Analyst at Northside Hospital?

    The Employee Relations Analyst at Northside Hospital is responsible for providing administrative support to various HR functions related to employee relations. Key responsibilities include administering HR policies, conducting employee counseling, investigating complaints, and educating employees on relevant policies. It's a role that requires strong communication skills and a proactive approach to resolving potential employee issues.

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    What qualifications do I need to apply for the Employee Relations Analyst position at Northside Hospital?

    To be considered for the Employee Relations Analyst position at Northside Hospital, candidates must have a High School Diploma or equivalent, along with two years of HR or customer service experience. A strong degree of emotional intelligence and excellent communication skills are essential. Preferred qualifications include a Bachelor’s Degree and experience in HR Shared Services, particularly in the healthcare industry.

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    What skills are important for success as an Employee Relations Analyst at Northside Hospital?

    Success as an Employee Relations Analyst at Northside Hospital relies heavily on strong communication and organizational skills. Candidates should also possess a high degree of emotional intelligence, the ability to handle varying personalities, and proficiency in Microsoft Office tools. Being technology savvy and adaptable to flexible working hours is equally important.

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    What type of environment can I expect as an Employee Relations Analyst at Northside Hospital?

    As an Employee Relations Analyst at Northside Hospital, you can expect a collaborative and supportive team environment. The hospital fosters a culture of open communication and professional growth, ensuring that employees feel valued and heard. You'll have the opportunity to work closely with diverse teams to create effective strategies that positively impact employee relations.

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    What are the working hours for the Employee Relations Analyst at Northside Hospital?

    The working hours for the Employee Relations Analyst position at Northside Hospital are from 8:00 AM to 4:30 PM. There are no weekend or on-call requirements, allowing for a balanced work-life schedule.

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    Common Interview Questions for Employee Relations Analyst
    How would you handle a conflict between two employees at Northside Hospital?

    To address a conflict effectively, I would first listen to both parties involved to understand their perspectives. It's important to remain neutral and gather facts before taking any action. After analyzing the situation, I would facilitate a meeting between the employees to encourage open communication and seek an amicable solution that addresses both needs.

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    Can you give an example of how you’ve dealt with a difficult employee situation?

    Certainly! In a previous role, I handled a case where an employee had raised concerns about workload. I scheduled a one-on-one meeting to discuss their feelings, then gathered data on the department's workload to understand the issue better. After analyzing the information, I worked with management to redistribute tasks, resulting in improved employee satisfaction.

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    What strategies would you implement to improve employee morale?

    To enhance employee morale, I would conduct surveys to identify areas of concern and gather feedback. Based on the responses, I would propose initiatives such as team-building activities, recognition programs, and clear communication channels to ensure employees feel valued and engaged within Northside Hospital.

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    What do you believe is the most critical policy in the Employee Relations field?

    In the Employee Relations field, I believe the anti-discrimination policy is crucial. It provides a foundation for a fair and respectful workplace where every employee feels safe and supported, regardless of their background. Upholding these principles is vital for fostering a positive environment.

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    How do you maintain confidentiality when handling sensitive employee information?

    Maintaining confidentiality is essential in employee relations. I ensure that all sensitive information is documented securely and shared only with authorized individuals on a need-to-know basis. Additionally, I train employees on the importance of confidentiality to foster a culture of trust.

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    What role does communication play in your approach to Employee Relations?

    Communication is absolutely central to effective employee relations. As an Employee Relations Analyst, I prioritize clear, transparent communication to avoid misunderstandings and foster a sense of community. I regularly update employees about policies and procedures, ensuring everyone is informed and engaged.

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    Why do you want to work as an Employee Relations Analyst at Northside Hospital?

    I am drawn to the mission of Northside Hospital and its commitment to providing exceptional care. I believe that a positive employee experience is vital to achieving this goal. Working as an Employee Relations Analyst here aligns with my passion for helping employees thrive and contribute to such an important field.

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    How do you handle multiple projects or tasks at once?

    I'm adept at prioritizing tasks based on urgency and importance. I utilize organizational tools and set deadlines for myself to keep everything on track. Additionally, I remain flexible and adapt my schedule as necessary to address any immediate concerns that arise.

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    What measures would you take to ensure compliance with HR policies at Northside Hospital?

    To ensure compliance with HR policies, I would regularly conduct audits, educate staff on the policies, and encourage a culture of open dialogue. I would also stay informed about changes in legislation and update our practices accordingly to maintain alignment with current regulations.

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    What qualities do you think are essential for someone in the Employee Relations Analyst role?

    Key qualities for an Employee Relations Analyst include strong interpersonal skills, emotional intelligence, adaptability, and problem-solving abilities. Moreover, maintaining a proactive attitude and being approachable can significantly contribute to a positive workplace climate.

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