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Underwriting Support Supervisor

Overview: 

SageSure is seeking a highly motivated go-getter with the drive and desire to make significant contributions to the success of our company. The Underwriting Support Supervisor will primarily be responsible for analyzing/modifying workflow procedures, gathering data to develop complex reports, and assist the department manager in training and implementing department initiatives. The ideal candidate will be an integral part of the Underwriting Support team by contributing to the strategy and achievement of business goals for the department. We're looking for an individual who enjoys information data processing and has a desire to grow with our expanding company.  

What you’d be doing: 

  • Trains, hires, schedules, and oversees shifts of Underwriting Support (UWS) Representatives
  • Conducts performance evaluations and provide coaching and feedback that are timely and constructive 
  • Schedule and monitors activities for UWS Data Processing 
  • Identifies and resolves problems, prior to processes being affected 
  • Collaborates to bolster relationships with internal and external partners that allows efficient processes to be implemented
  • Provide direct support to department manager
  • Performs other related duties as assigned 

We’re looking for someone who has: 

  • High school diploma or equivalent. 
  • 2+ years’ experience in property & casualty insurance. 
  • 3+ years’ Underwriting Support or relevant data processing experience. 
  • 2+ years’ experience supervising direct reports  
  • Computer skills in various applications including Microsoft Word and Outlook. 
  • Strong or advanced Excel experience and knowledge.  
  • Able to work with large data sets and on various tasks at once in a strong team environment. 
  • Excellent verbal and written communication skills  
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills 
  • Ability to work under pressure 
  • Ability to research and interpret insurance laws and regulations to determine the impact to business processes 
  • Critical thinking and strong decision-making skills  
  • Able to interpret and understand statistical information 

Highly preferred candidates also have: 

  • Bachelor’s degree 
  • FL General Lines Insurance Agent license 
  • Microsoft Excel Certifications  

About SageSure:
 
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. 
 
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.  
 
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
 
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
 
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

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Average salary estimate

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$80000K

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What You Should Know About Underwriting Support Supervisor, SageSure

Join the dynamic team at SageSure as an Underwriting Support Supervisor, where your passion for data processing and leadership skills can truly shine! Based in either Tallahassee, FL, or Houston, TX, this role is perfect for a motivated individual ready to make an impact. As an Underwriting Support Supervisor, you're not just overseeing shifts; you're shaping the future of our Underwriting Support team. Your primary responsibilities will include analyzing and refining workflow procedures, gathering key data to produce insightful reports, and supporting your department manager with training and initiatives. You'll lead a talented group of Underwriting Support Representatives, conducting performance evaluations, providing constructive feedback, and creating a collaborative environment that fosters personal growth. With experience in the property and casualty insurance sector, you'll navigate complex data sets and ensure our processes run smoothly. At SageSure, we believe in empowering our employees with comprehensive health benefits, a matching 401K plan, and opportunities for professional development. If you're excited about joining a leading managing general underwriter and making significant contributions to our thriving business, we'd love to hear from you! Together, let’s achieve great things in the world of insurance.

Frequently Asked Questions (FAQs) for Underwriting Support Supervisor Role at SageSure
What are the main responsibilities of an Underwriting Support Supervisor at SageSure?

As an Underwriting Support Supervisor at SageSure, your primary responsibilities include analyzing workflow procedures, gathering data to develop complex reports, and training Underwriting Support Representatives. You will oversee their performance evaluations, provide coaching, and collaboratively develop strategies that align with business objectives.

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What qualifications are needed for the Underwriting Support Supervisor role at SageSure?

To be considered for the Underwriting Support Supervisor position at SageSure, candidates should have a high school diploma or equivalent, with 2+ years in property & casualty insurance and 3+ years in Underwriting Support or relevant data processing experience. Supervisory experience is also essential, alongside strong computer skills, particularly in Excel.

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What skills are necessary for success in the Underwriting Support Supervisor position at SageSure?

Success as an Underwriting Support Supervisor at SageSure requires excellent interpersonal and communication skills, critical thinking abilities, and proficiency in interpreting statistical information. Strong decision-making skills, the capability to manage large datasets, and the ability to work under pressure are also crucial.

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What is the work culture like at SageSure for the Underwriting Support Supervisor?

The work culture at SageSure is collaborative, dynamic, and inclusive. We prioritize critical thinking and encourage our Underwriting Support Supervisors to find innovative solutions to challenges. Our commitment to diversity and employee empowerment helps create a supportive work environment where everyone can thrive.

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Does SageSure provide any benefits for the Underwriting Support Supervisor role?

Yes, SageSure offers a comprehensive benefits package for Underwriting Support Supervisors that includes health benefits, a matching 401K plan, tuition reimbursement, and wellness allowances. We value our employees’ well-being and aim to provide a rewarding work experience.

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Common Interview Questions for Underwriting Support Supervisor
Can you describe your experience in property and casualty insurance as it relates to the Underwriting Support Supervisor role?

Highlight your specific roles, responsibilities, and accomplishments in property and casualty insurance. Mention how your previous experiences have equipped you with skills essential for the Underwriting Support Supervisor role at SageSure, such as data analysis and team management.

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What strategies do you implement to provide constructive feedback to your team?

Discuss the importance of timely feedback and how you approach providing it. You can mention techniques such as the 'sandwich' method and encourage open discussions to build trust and rapport.

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How do you handle data processing responsibilities under tight deadlines?

Share specific examples of how you prioritize tasks, manage your time effectively, and use project management tools to keep your team on track, ensuring that data processing tasks are completed accurately and on time.

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What steps do you take to resolve conflicts within your team?

Explain your approach to conflict resolution, emphasizing communication and active listening. Offer an example from your past experiences where you successfully navigated a team conflict.

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Describe a time when you had to analyze data to make a decision.

Provide a detailed scenario where your analytical skills led to significant insights or decisions. Focus on the process you followed and the outcome that benefited the organization.

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How do you foster a collaborative environment within your team?

Discuss techniques such as regular team meetings, open-door policy for communication, and team-building activities that encourage collaboration. Share your belief in the value of diverse perspectives in achieving team goals.

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What role does technology play in your approach to underwriting support?

Talk about specific technology tools and software you have used in previous roles that enhance efficiency in underwriting support. Highlight your adaptability to new technologies and their impact on the workflow.

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How do you stay updated on insurance laws and regulations?

Emphasize the importance of continuous learning in the insurance industry. Mention any professional development courses, certifications, or resources you utilize to stay informed on changes in laws and regulations that affect underwriting.

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In your opinion, what makes a successful Underwriting Support Supervisor?

Discuss key traits such as leadership, communication skills, ability to motivate a team, and strong analytical capabilities. Provide insights on how these qualities not only benefit the team but also contribute to the overall success of the company.

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Why do you want to work for SageSure as an Underwriting Support Supervisor?

Reflect on SageSure’s reputation, values, and the specific aspects of the company culture that resonate with you. Mention your passion for the insurance industry and how SageSure aligns with your professional goals.

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At SageSure, our mission is simple: to provide high-quality, cost-competitive property insurance when and where it’s needed.

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Full-time, hybrid
DATE POSTED
March 27, 2025

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