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(fluent English) Freelance Hiring Specialist (Bosnia and Herzegovina)

SupportYourApp family is growing, and we’re looking for a Freelance Hiring Specialist to conduct video interviews with potential candidates. In this role, you’ll play a key part in evaluating talent and ensuring a smooth candidate experience.

To be successful in this role, you need to ensure we offer a positive candidate experience and meet our hiring needs.

Excited? Let’s see what it takes 💛

What you will do:

  • Conduct video interviews with potential candidates;
  • Assess candidates' communication skills, experience, and overall fit for the role;
  • Provide detailed feedback on interviewed candidates;
  • Ensure a positive candidate experience throughout the interview process;
  • Be an ambassador of SupportYourApp and promote our company’s brand and values.

What you need to succeed in this role:

  • Excellent communication skills of written and spoken English (C1+);
  • Experience with Human Resources Management Software and Applicant Tracking System;
  • At least 1−3 years of the Talent Acquisition or Recruiter experience;
  • Good time management skills with the ability to juggle various open positions;
  • Desire to advance in IT;
  • Experience with recruiting candidates through different job websites, sourcing skills;
  • Open, easy-going personality.

Will be a great plus:

  • Any other foreign language knowledge is a plus.

Benefits and Perks:

  • Flexible hours;
  • Opportunity to work fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Good bonuses for referring friends;
  • Work-life balance;
  • Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (fluent English) Freelance Hiring Specialist (Bosnia and Herzegovina), SupportYourApp

SupportYourApp family is expanding, and we’re on the lookout for a talented Freelance Hiring Specialist to join us in the beautiful journey of talent acquisition! As a Freelance Hiring Specialist, you will be engaging with potential candidates through video interviews, playing a critical role in identifying the best fits for our team. Your mission? To ensure candidates have a seamless and delightful experience while assessing their communication skills, professional background, and overall compatibility with our company culture. We pride ourselves on offering a positive candidate journey, and your contributions will be vital in maintaining this standard. With a good understanding of Human Resources Management Software and at least 1-3 years of experience in Talent Acquisition or Recruiting, you’ll be managing multiple open positions efficiently. An easy-going demeanor and excellent command of English (C1+) are essential, and if you speak another language, that’s a bonus! Here, flexible hours and a fully remote setup give you the work-life balance you deserve, along with exciting bonuses for referring friends. Dive into the inclusive international environment of SupportYourApp, where we truly value each individual. If you’re ready to elevate your career in IT and help us continue our growth as a leader in customer support services, we want to hear from you!

Frequently Asked Questions (FAQs) for (fluent English) Freelance Hiring Specialist (Bosnia and Herzegovina) Role at SupportYourApp
What are the key responsibilities of a Freelance Hiring Specialist at SupportYourApp?

As a Freelance Hiring Specialist at SupportYourApp, your key responsibilities include conducting video interviews to assess potential candidates, evaluating their communication skills, experience, and fit for available roles. You will also provide detailed feedback on the candidates interviewed and ensure a positive experience throughout the hiring process. Additionally, being an ambassador for SupportYourApp by promoting our brand and values is a crucial part of your role.

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What qualifications are required for the Freelance Hiring Specialist position at SupportYourApp?

To excel as a Freelance Hiring Specialist at SupportYourApp, you should possess excellent communication skills in both written and spoken English (C1+ level). Candidates should have 1-3 years of experience in Talent Acquisition or Recruiting and a good grasp of Human Resources Management Software and Applicant Tracking Systems. Strong time management skills to juggle various open positions and a desire to grow in IT are also essential qualifications.

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What benefits and perks come with the Freelance Hiring Specialist role at SupportYourApp?

The Freelance Hiring Specialist position at SupportYourApp offers a wealth of benefits and perks, including flexible working hours and the opportunity to work fully remotely. You can enjoy a good work-life balance while receiving compensation in USD, with significant bonuses for referring friends. We foster an inclusive international environment, with great conditions that favor self-development and personal growth.

Join Rise to see the full answer
How does SupportYourApp ensure a positive candidate experience during the hiring process?

At SupportYourApp, we prioritize a positive candidate experience by ensuring smooth communications, providing timely updates, and giving constructive feedback after interviews. As a Freelance Hiring Specialist, your role will be vital in maintaining this positive atmosphere. By embodying our company’s values and treating candidates with care and respect, you help create an inviting impression of SupportYourApp.

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Is prior recruiting experience necessary for the Freelance Hiring Specialist role at SupportYourApp?

Yes, to be considered for the Freelance Hiring Specialist role at SupportYourApp, having prior experience in recruiting or Talent Acquisition is beneficial. We recommend a background of 1-3 years in these areas, as it equips you with the necessary skills and insights to assess candidates effectively and contribute to our hiring goals.

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Common Interview Questions for (fluent English) Freelance Hiring Specialist (Bosnia and Herzegovina)
How do you conduct a successful video interview as a Freelance Hiring Specialist?

To conduct a successful video interview, ensure you are prepared with questions tailored to the role. Create a comfortable environment for the candidate by being friendly and engaging. Focus on assessing their communication skills and ask specific questions about their experience. Take notes and provide constructive feedback afterward for a better candidate experience.

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What strategies do you use to assess a candidate’s fit for the company culture at SupportYourApp?

To assess a candidate's fit for SupportYourApp's culture, ask questions about their values, teamwork experiences, and how they thrive in diverse environments. Listen for their alignment with our inclusive and supportive environment. Gauge their responses for positivity and adaptability, which are crucial traits for our team.

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Can you share an experience where you successfully filled a challenging role?

Discuss a situation where you faced difficulty in filling a role, focusing on your sourcing strategies and how you leveraged different recruiting platforms. Highlight how your persistence and creativity led to finding a candidate who exceeded expectations when integrated into the team.

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How do you manage multiple open positions simultaneously?

Effective time management is key when juggling multiple open positions. Use organizational tools like spreadsheets or project management software to track progress. Prioritize roles based on urgency and ensure you allocate sufficient time for each interview, keeping communication consistent across the board.

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What do you consider a positive candidate experience?

A positive candidate experience is characterized by clear communication, timely responses, and constructive feedback. Ensure candidates feel valued and informed throughout the process. Making them feel comfortable during interviews also contributes to a favorable impression of the company.

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How familiar are you with Applicant Tracking Systems, and how do you use them?

Demonstrate your proficiency with Applicant Tracking Systems by discussing how you utilize these tools for managing applications, tracking candidate progress, and generating reports. Emphasize your ability to enhance the candidate experience and streamline the recruiting process from application to hire.

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What languages do you speak, and how do they help you in recruiting?

Mention any additional languages you speak besides English, explaining how this skill aids in connecting with a broader pool of candidates and facilitates communication. This versatility can expand your reach, making it easier to attract talent from various backgrounds.

Join Rise to see the full answer
How do you ensure diversity and inclusion in recruiting?

Talk about your strategies for promoting diversity, such as sourcing candidates from diverse channels and utilizing unbiased hiring practices. Stress the importance of creating an inclusive atmosphere during interviews and selecting candidates based on their skills and contributions rather than identifying factors.

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What techniques do you use to promote the company's brand during interviews?

Share methods used to promote the company's brand, like discussing its values, mission, and culture during interviews. You can also provide candidates with insights into employee experiences and the benefits they can expect, helping them feel more excited about potentially joining SupportYourApp.

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How do you adapt your interviewing style for different candidates?

Express your awareness that each candidate is unique and requires a tailored approach. Adapt your interviewing style by being observant of their demeanor, adjusting your questions based on their responses, and ensuring that you maintain a comfortable and engaging atmosphere throughout.

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March 20, 2025

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