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Director, Media - job 6 of 10

Visa Inc. North America Marketing & Communications is searching for a sharp, ambitious and enthusiastic media expert, with strong leadership skills. The right candidate will have the opportunity to work with cross-functional leads to develop and implement multi-channel media plans, with a focus on data-led, signal based, digital media.  This position will work across key US initiatives (i.e. Brand, Paid Social, eComm, Cross Border, NFL, Olympics, FIFA World Cup, Product, B2B) to execute media plans developed to deliver on marketing KPIs and critical business objectives. 

  • US Media - Coordinate with initiative stakeholders to develop results-based media plans and lead plan execution

  • Leadership - Act as a media subject matter expert, guiding marketing team through media needs, educating marketing organization on media (especially digital), and representing Visa’s media expertise with external partners and clients

  • Sponsorship - Support marketing leadership in development of sponsorship media commitment evaluation (MROI, Reach/Frequency, industry trends, etc.), and negotiation

  • Agency Management - Lead media process with agency teams (lead media strategy agency, and digital agency) including briefing, plan review/refinement, measurement, plan optimization, budget management, and reporting

  • Technology and Data - Partner with the Marketing Technology Team, product leads and data partners to bridge and build new opportunities for further media efficiencies, sophisticated measurement, attribution and increased performance

  • Finance - Manage media budgets across marketing campaigns and work with the finance team to ensure all paid media dollars are accounted for and accurate

  • Measurement - Partner with analytics, research and measurement teams to measure the impact of media strategy and optimizations, understand plan performance, and evangelize results to corporate-wide stakeholders

  • Optimization - Proactively provide ongoing recommendations to optimize, test and learn

  • Relationships - Establish productive relationships with key partners and subject matter experts within and beyond Visa spanning Creative, Brand, Finance, Legal, Measurement, Research, Analytics, global Centers of Excellence (COEs), and agencies

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

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What You Should Know About Director, Media, Visa

Visa Inc. is on the lookout for a passionate and strategic Director of Media to join our North America Marketing & Communications team in San Francisco. In this pivotal role, you’ll have the chance to collaborate with diverse teams to craft and execute multi-channel media strategies that specifically harness data-driven insights to optimize our digital presence. As the Director of Media, you’ll be leading efforts across significant U.S. initiatives such as our Brand, NFL, Olympics, and more, ensuring that our media plans align with critical marketing KPIs and business goals. Your expertise won't just amplify Visa’s media effectiveness; it will also foster valuable partnerships, as you guide our marketing teams and external agencies alike. This role emphasizes the importance of media measurement, attribution, and constant performance evaluation, allowing you to refine our approaches continuously. Moreover, your leadership will shine in managing media budget allocations while also partnering with various stakeholders across the company to cultivate strong relationships, enhancing collaboration and creative outcomes. With your ability to develop ongoing recommendations for optimization, you’ll ensure that Visa remains at the forefront of media excellence. This is a hybrid position, blending collaborative office days with the flexibility of remote work, empowering you to contribute your best to our thriving team!

Frequently Asked Questions (FAQs) for Director, Media Role at Visa
What are the key responsibilities of the Director of Media at Visa Inc.?

The Director of Media at Visa Inc. is responsible for leading cross-functional media planning and execution across all U.S. initiatives. This includes managing media budgets, guiding the marketing team through media needs, and acting as a subject matter expert on digital marketing. Additionally, the role involves partnering with agencies, negotiating sponsorship commitments, and optimizing media strategies to meet marketing KPIs.

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What qualifications are required for the Director of Media position at Visa Inc.?

To be considered for the Director of Media role at Visa Inc., candidates should possess strong leadership skills, a background in media planning and execution, and a comprehensive understanding of digital marketing strategies. Experience in negotiating sponsorships and managing media budgets are also crucial. A collaborative mindset and effective communication skills will help you thrive in this position.

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How does the Director of Media at Visa Inc. contribute to cross-functional initiatives?

The Director of Media plays a crucial role in Visa Inc.’s cross-functional initiatives by collaborating with different stakeholders to develop effective media strategies that align with various marketing goals. This role ensures that all media efforts—whether for campaigns like NFL or FIFA World Cup—engage audiences strategically and effectively, ultimately driving business objectives.

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What is the importance of data in the Director of Media role at Visa Inc.?

In the role of Director of Media at Visa Inc., leveraging data is critical for creating effective media plans. The position requires analyzing performance metrics and consumer behavior to inform strategy and refine media executions. By utilizing data-driven insights, the Director can optimize campaigns for better reach and performance, maximizing return on investment.

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What does the hybrid work model for the Director of Media position at Visa Inc. entail?

The hybrid work model for the Director of Media at Visa Inc. allows for a blend of in-office collaboration and remote work flexibility. While specific in-office days will be confirmed by the hiring manager, the model is designed to foster teamwork and communication while accommodating individual work preferences and promoting a balanced work-life dynamic.

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Common Interview Questions for Director, Media
Can you explain your approach to developing multi-channel media plans?

When developing multi-channel media plans, I start by conducting in-depth audience research to understand their media consumption habits. I then evaluate the brand's marketing objectives and set KPIs to guide the strategy. Collaboration with cross-functional teams is crucial to align on messaging and ensure coherence across channels. Throughout the process, I monitor performance and adapt the plan based on real-time analytics.

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How do you measure the success of a media campaign?

To measure the success of a media campaign, I rely on defined KPIs tailored to the campaign’s goals—these might include brand awareness metrics, engagement rates, and conversion rates. I utilize tools and analytics to track performance closely, leveraging attribution models to assess the effectiveness of various channels. Post-campaign analysis is essential for understanding outcomes and refining future strategies.

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Describe your experience with agency management.

My experience with agency management involves leading collaborative sessions with media and creative teams to align on strategy. I ensure that each agency understands our objectives and brand guidelines, facilitating open communication for efficient execution. Through regular performance reviews and feedback loops, I work to optimize the agency’s output and strengthen our partnerships.

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How do you stay updated on media industry trends?

Staying updated on media industry trends is vital, so I subscribe to key industry publications, attend webinars, and participate in networking events. Engaging with thought leaders on platforms like LinkedIn also keeps me informed about emerging practices. I believe continuous learning is essential to maintain a competitive edge and bring fresh ideas into my role.

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What strategies do you use to optimize media budgets?

I optimize media budgets by employing a data-driven approach, monitoring spend closely against planned KPIs, and reallocating resources to high-performing channels in real time. Conducting thorough analysis of media spend versus performance helps identify areas for potential investment. Additionally, testing different strategies and assessing campaigns helps to inform decisions for future budget allocations.

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How do you prioritize tasks within complex media campaigns?

Prioritizing tasks within complex media campaigns involves assessing project timelines, key deliverables, and resource availability. I implement project management tools to visualize tasks and collaboration needs. Regular communication with stakeholders is also crucial to align priorities and ensure that we focus on high-impact activities that align with broader marketing objectives.

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What experience do you have with digital media platforms?

I have extensive experience with various digital media platforms, including social media, display advertising, and programmatic buying. My approach involves selecting the right platforms based on audience insights and campaign goals. I’ve successfully executed campaigns across platforms like Facebook, Google Ads, and more, utilizing each to maximize reach and engagement effectively.

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Can you discuss a successful media project you've led?

One successful project I led was a multi-channel campaign for a high-profile event, where I coordinated both digital and traditional media efforts. By leveraging audience insights, we crafted targeted messaging that resonated well, achieving a 40% increase in engagement. The collaborative nature of the project allowed for diverse ideas and strategies, resulting in a significant lift in brand awareness.

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How do you ensure alignment between media strategies and brand objectives?

To ensure alignment between media strategies and brand objectives, I collaborate closely with brand and marketing teams from the onset. Establishing shared goals and consistent messaging across channels is key. I also uphold regular check-ins throughout campaigns to assess whether strategies remain aligned with any shifts in brand direction or market conditions.

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What do you see as the biggest challenge in media management today?

The biggest challenge in media management today is navigating the rapidly changing digital landscape, combined with evolving consumer preferences. Staying relevant and effective requires ongoing education about new technologies and platforms. Additionally, combating ad fatigue and maintaining audience engagement amid noise is critical, demanding creativity and strategic planning in every campaign.

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Full-time, hybrid
DATE POSTED
April 9, 2025

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