Manager, Business Operations - job 37 of 42
As part of our dynamic US Client Marketing team, the Business Operations Manager will lead the financial operations for US Marketing Services. Marketing Services, a growing sector within our company, delivers exceptional value to our clients through a range of services, from marketing advisory to campaign execution, achieved through our close partnerships with Visa Consulting & Analytics (VCA) and sales teams.
Within our US Marketing Services Business Planning and Operations (BPO) team, our focus is on supporting our Client Marketing teams by sharing best practices, developing training and communication materials, and advancing key strategies to drive business growth, along with ensuring efficient operating processes. This unique role requires problem-solving expertise, excellent communication skills, and executive presence. A strong desire to drive improvement in how marketing propels our business forward is essential. If you're analytical, creative, detail-oriented, collaborative, and comfortable in a fast-paced environment, we'd love to talk to you.
Responsibilities
- Support pipeline operations for tracking key projects and anticipated impacts on business (revenue and expense), in partnership with Client Marketing team members and internal finance and accounting stakeholders.
- Serve as the team’s regional support lead for Visa Project Central (Pipeline Management Tool), conducting training on newly released enhancements and troubleshooting any related issues with Client Marketers and Global Marketing Services team.
- Support workstreams related to annual planning, including overseeing timelines, managing inputs from team, identifying areas for efficiencies/savings, and developing businesses cases for additional headcount and spend.
- Develop and track annual financial goals for NA Marketing Services, partnering with key stakeholders to set the right targets and reconciling goals with business and global functions.
- Collaborate with internal legal stakeholders to identify their requirements and potential challenges in the current contract review process, develop and implement streamlined processes and tools, and provide necessary training and support to Client Marketers.
- Stay updated on legal best practices and ensure continuous communication on improvements and efficiencies in legal contract review and development.
- Identify additional analytics needs/opportunities to support the growth of Marketing Services, including evaluation of project results, and the development of new processes for improvements.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Average salary estimate
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Join our innovative team at [Company Name] as a Manager, Business Operations in Foster City, where you’ll play a pivotal role in spearheading financial operations for our exciting US Marketing Services sector. In this dynamic position, you’ll collaborate closely with our Client Marketing teams, as well as Visa Consulting & Analytics (VCA), to deliver outstanding value to our clients through tailored services ranging from marketing advisory to seamless campaign execution. Your day-to-day will involve not just tracking key projects and analyzing the anticipated impacts on revenue and expenses, but also being the regional support lead for Visa Project Central, getting hands-on with training and troubleshooting for your colleagues. You'll dive into annual planning workstreams, ensuring timelines are met, collaborating on financial goals, and helping to enhance efficiencies within our processes. With a keen analytical eye, you'll also work alongside legal stakeholders to refine the contract review process, ensuring everything runs smoothly while staying updated on best practices. If you thrive in a fast-paced environment and possess a blend of creativity, attention to detail, and strong communication skills, this role offers a fantastic opportunity for you to drive growth and make a significant impact at [Company Name]. We're eager to hear how your expertise can elevate our operations!
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