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Senior Manager, People Analytics Generative AI Platform - job 2 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

Join our dynamic team in Austin as a Senior Manager for the People Analytics Generative AI Platform! In this exciting role, you will be at the forefront of shaping our Generative AI strategy for the People Team, working in an agile environment where collaboration thrives. You’ll use JIRA tools to track progress as you lead the charge in developing innovative chatbot and generative AI solutions that enhance employee experiences. Your mission? To simplify and enrich the interaction our employees have with analytics and metrics, ensuring they seamlessly connect with valuable data. On top of that, you’ll define key success criteria and metrics to showcase the ROI of these solutions while driving their implementation through careful change management strategies. By collaborating closely with our People Technology team, you’ll manage the complete product lifecycle from inception to deployment, ensuring that our offerings not only meet but exceed expectations. You’ll need to prioritize requirements based on stakeholder feedback while staying updated on the latest trends in AI and machine learning to continuously improve our platform capabilities. If you are passionate about harnessing technology to create meaningful employee experiences and enjoy leading cross-functional teams towards successful project deliveries, then this could be the perfect role for you!

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the responsibilities of a Senior Manager, People Analytics Generative AI Platform at our company?

As a Senior Manager for the People Analytics Generative AI Platform, you will define and manage the product roadmap for generative AI solutions, oversee the chatbot development process, and ensure that these products enhance employee experience. Additionally, you will track the implementation and adoption metrics, manage product lifecycles, and collaborate with the People Technology team while delivering projects within an agile framework.

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What qualifications do I need for the Senior Manager position in People Analytics Generative AI Platform?

Candidates for the Senior Manager, People Analytics Generative AI Platform role should possess substantial experience in generative AI applications, a strong understanding of agile methodologies, and familiarity with JIRA tools. A background in management or leadership roles in analytics or technology spaces will serve as a solid foundation for success in this position.

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How does the Senior Manager, People Analytics Generative AI Platform contribute to employee experience?

In this role, the Senior Manager, People Analytics Generative AI Platform will develop solutions that enhance the connection employees have with performance metrics and analytics. By creating intuitive chatbot interfaces and smart generative AI solutions, you will ultimately simplify how employees engage with their data, leading to enriched experiences and greater satisfaction.

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What is the importance of tracking ROI in the Senior Manager role for People Analytics Generative AI Solutions?

Tracking ROI is crucial in the Senior Manager, People Analytics Generative AI Platform role. It provides insight into the effectiveness of the implemented solutions, justifies investments made in technology, and helps in identifying areas for ongoing improvement, ensuring that each generative AI initiative adds value to the organization.

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Can you explain the collaboration aspect of the Senior Manager, People Analytics Generative AI Platform job?

Collaboration is key for the Senior Manager, People Analytics Generative AI Platform position, as you'll work closely with the People Technology team and other stakeholders to gather requirements, define product vision, and ensure that all generative AI initiatives are well-aligned with the organization’s goals and employee needs.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
What experience do you have with developing AI solutions in a previous role?

In your answer, focus on specific projects where you played a crucial role in deploying AI solutions. Discuss the technologies used, the challenges faced, and how your contributions helped drive the project's success. Highlight how this experience prepares you for the Senior Manager position.

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How do you prioritize development tasks in an agile environment?

Discuss your approach to task prioritization, emphasizing the importance of stakeholder input, data-driven decision-making, and an understanding of business objectives. Highlight tools or methodologies, like JIRA, that you have used to manage and track progress effectively.

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What metrics do you consider important for measuring the success of AI initiatives?

Explain the key performance indicators (KPIs) you prioritize, such as user adoption rates, engagement levels, and ROI. Relate these metrics back to their importance in validating the impact of generative AI on user experience within the organization.

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How do you manage change and ensure adoption of new technologies?

Share your strategies for change management, like involving stakeholders early in the process, providing comprehensive training sessions, and implementing feedback loops. Show how these practices have led to successful technology adoption in your past roles.

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Can you describe a successful project that involved collaboration with cross-functional teams?

Provide an example of a project where you collaborated with multiple teams, describing your role, the objectives set, how you facilitated communication, and the outcome of the project. Emphasize your leadership qualities and ability to manage diverse perspectives.

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What trends in AI and generative technologies do you think will impact HR analytics?

Discuss emerging trends in AI and machine learning that are relevant to HR, like predictive analytics or personalized employee engagement strategies. Demonstrate your knowledge by connecting these trends to practical applications in the role of Senior Manager, People Analytics Generative AI Platform.

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How do you ensure transparency and accountability in your project management process?

Highlight your practices for maintaining transparency, such as regular updates, open communication with stakeholders, and utilizing project management tools like JIRA for tracking progress. This shows your commitment to accountability throughout the projects.

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What challenges have you faced when implementing AI solutions, and how did you overcome them?

Identify specific challenges you’ve encountered, such as data privacy concerns or user resistance. Discuss how you addressed these challenges through informed planning, stakeholder engagement, or adapting your strategies.

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How do you keep yourself updated on the latest advancements in AI technology?

Mention your methods for staying informed on AI advancements, such as attending industry conferences, subscribing to relevant magazines, or participating in online courses. This reflects your commitment to continuous learning and professional development.

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What role do you believe employee feedback plays in the development of AI solutions?

Discuss how employee feedback is invaluable in guiding the design and functionality of AI solutions. Explain how you utilize this feedback to enhance user experience and ensure that the solutions align with employee needs.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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