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Employee Relations Specialist

Overview

Leverage your human resources experience and knowledge in employee relations by providing valuable consultative support and guidance to managers and colleagues on a broad range of employee relations topics and human resources initiatives. This is an exciting opportunity for an exceptional human resources professional to join our team.

Responsibilities

  • Manage a caseload of complex employee relations issues including identifying, analyzing, and implementing sound resolutions
  • Conduct workplace and ethics investigations and develop and implement appropriate remediation
  • Advise and influence all levels of management around complex employee relations decisions including performance management, business conduct, terminations, restructuring, and HR policies, guidelines and practices
  • Evaluate and review employee-related decisions in response to employee concerns
  • Assist in the design and use of analytics modeling and trending analysis specific to employee relations metrics for the purpose of providing evidence-based recommendations to management
  • Assist in developing a strategic governance model for ensuring global employee relations support and compliance with local country laws and practices
  • Manage employee separation issues, including risk assessment/management, exit processing, and exit interviews
  • Partner with and guide HR Business Partners through resolving complex employee relations matters
  • Interpret policy and labor law swiftly and accurately in a manner that results in sound recommendations to clients
  • Escalate and present higher risk issues as appropriate to the Corporate Team
  • Serve as back up Worker’s Comp/First Responder as needed

Requirements

  • 5+ years of experience in human resources with an emphasis in workplace investigations, conflict management, and employee relations
  • Ability to research, analyze, and resolve allegations, compile and document detailed results, and compose summaries for management and executive review
  • Excellent verbal and written communication skills with the ability to convey complex information in a clear and concise manner
  • Ability to interact and develop strong trusting relationships with employees at all levels in order to gain support and achieve results
  • An advanced level of knowledge of California state and federal laws including ADA, EEO, FMLA, Title VII, CFRA, and wage and hour laws and benefits and solid understanding of human resources policies and practices
  • Intermediate knowledge of employment law, compliance, labor relations subject matter
  • Exceptional emotional intelligence with great critical thinking skills
  • Work independently as well as in a team environment and exercise good judgment with excellent follow-through
  • Highly organized with the ability to be agile in reprioritizing tasks/work items as necessary
  • Experience working as a professional advisor in situations requiring assessment of complex issues and facilitation of sound decisions involving high risk as well as confidential and sensitive matters
  • Bachelor’s in human resources or related field

Recommended Qualifications

  • PHR or SHRM-CP
  • Master’s in human resources or related field

#LI-LW1

#LI-Remote

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$72,800$114,400 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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CEO of Esri
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Jack Dangermond
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Average salary estimate

$93600 / YEARLY (est.)
min
max
$72800K
$114400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Employee Relations Specialist, Esri

As an Employee Relations Specialist at Esri, you’ll harness your human resources expertise to foster a positive and compliant workplace culture. This exciting remote opportunity allows you to provide consultancy support and strategic guidance on a variety of employee relations topics. Picture this: you'll manage a diverse caseload of intricate employee relations issues, conducting thorough investigations and offering sound resolutions that promote fairness and transparency. You’ll be collaborating closely with managers across all levels, influencing key decisions regarding performance management and terminations while ensuring that all actions align with legal guidelines and company policies. Additionally, you will utilize analytics to create insightful reports that highlight employee relations trends and help management make informed decisions. Your ability to navigate complex situations, coupled with your exceptional communication skills, will be vital in building trust with employees and colleagues alike. At Esri, you’ll not only help in resolving complex employee matters but also significantly contribute to our commitment to diversity, equity, and inclusion. A deep understanding of California’s labor laws and HR practices will be essential as you interpret policies swiftly and accurately. Join us and play a pivotal role in ensuring that our workforce remains engaged and well-supported.

Frequently Asked Questions (FAQs) for Employee Relations Specialist Role at Esri
What are the primary responsibilities of the Employee Relations Specialist at Esri?

The Employee Relations Specialist at Esri is responsible for managing complex employee relations cases, conducting investigations, advising management on performance and compliance issues, interpreting HR policies, and supporting employees in their workplace concerns. This role is crucial in ensuring a fair and positive workplace environment.

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What qualifications are needed to become an Employee Relations Specialist at Esri?

To qualify as an Employee Relations Specialist at Esri, candidates should have at least 5 years of experience in human resources, with significant focus on employee relations and workplace investigations. A Bachelor’s degree in human resources or a related field is required, and advanced knowledge of labor laws is essential for effective performance.

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What skills are essential for success in the Employee Relations Specialist role at Esri?

Success as an Employee Relations Specialist at Esri hinges on strong communication skills, emotional intelligence, analytical abilities, and a good grasp of labor laws. The ability to build relationships with employees at all levels and manage sensitive situations with discretion and professionalism is also critical.

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How does Esri promote diversity and inclusion through the Employee Relations Specialist position?

Esri is dedicated to fostering a diverse and inclusive workplace. The Employee Relations Specialist plays a key role in ensuring employee concerns are heard and addressed fairly, making a real impact on workplace culture and contributing to initiatives that support diversity and equity within the organization.

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What is the compensation range for the Employee Relations Specialist position at Esri?

The base salary for the Employee Relations Specialist position at Esri ranges from $72,800 to $114,400 USD, depending on qualifications and experience. The total rewards strategy also includes comprehensive benefits, professional growth opportunities, and a supportive work culture.

Join Rise to see the full answer
Common Interview Questions for Employee Relations Specialist
Can you explain a challenging employee relations issue you managed?

When answering this question, detail a specific case where you identified the issue, your investigation process, and the resolution. Highlight your analytical skills and ability to communicate effectively with all parties involved to bring about a fair conclusion.

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How do you stay updated on changes in employment laws?

Discuss your methods, such as subscribing to relevant newsletters, attending workshops, and engaging in professional HR organizations. Emphasize your commitment to continuous learning to ensure compliance and effective management.

Join Rise to see the full answer
Describe your experience conducting workplace investigations.

Outline your approach to conducting investigations, including how you gather evidence, interview involved parties, and ensure confidentiality. Highlight your analytical and decision-making skills throughout the process.

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How do you handle conflicts between employees?

Discuss your strategy for conflict resolution, emphasizing active listening, neutrality, and mediation skills. Illustrate your ability to guide employees toward a constructive resolution that maintains workplace harmony.

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What role does data analysis play in your decision-making process?

Explain how you use data analytics to inform your recommendations and decisions. Provide an example of a time data played a crucial role in resolving an employee relations issue.

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Can you give an example of how you've influenced management decisions?

Provide a specific instance where your insights led to a positive change in policy or practice. Emphasize your ability to communicate complex information effectively to decision-makers.

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How would you approach a case involving potential discrimination?

Discuss your protocol for handling discrimination claims, stressing the importance of thorough investigation, maintaining impartiality, and ensuring a compliant resolution. Show your understanding of legal implications and company policies.

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What tools or methods do you use to analyze employee relations trends?

Talk about specific software or methodologies you employ for data analysis and trending. Highlight how these tools assist in driving evidence-based decisions in employee relations.

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How do you prioritize multiple employee relations cases?

Demonstrate your organizational skills by explaining how you assess case urgency and complexity, allowing for efficient management of several cases simultaneously without compromising quality.

Join Rise to see the full answer
How would you advise a manager dealing with employee performance issues?

Outline the steps you would take to guide the manager, including conducting assessments, implementing performance improvement plans, and providing ongoing support. Emphasize your collaborative approach and importance of clear communication.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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Full-time, remote
DATE POSTED
March 29, 2025

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