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Manager, HR Initiatives & Knowledge Management, Corporate HR

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

ROLE SUMMARY
As the Manager, HR Initiatives & Knowledge Management, Corporate HR, you will be responsible for strategically managing and tactically executing various enterprise HR initiatives/projects as well as knowledge management activities for NBCUniversal’s global HR community.  You will lead the development, implementation, and maintenance of enterprise-wide corporate HR initiatives that impact HR and employee populations alike, and in support of these initiatives, will collaborate on a regular basis with a multitude of functional teams both within and outside of the HR organization.  Additionally, you will design, implement, and manage various knowledge management/transfer activities that support our global HR community’s day-to-day awareness of and adherence to corporate policies, programs, and processes. 

The successful candidate will have advanced written and verbal communication skills, an analytical mindset, strong attention to detail including advanced document design abilities, and the ability to quickly ideate and produce consistent and compelling knowledge/support resources.  The candidate will exercise excellent judgment, have a strong inclination toward collaboration, be able to think of creative/nonlinear solutions to challenges, and function in a highly confidential environment.


RESPONSIBILITIES

HR Initiatives

  • Lead efforts to identify and implement improvements that enhance the global HR community’s day-to-day experience with systems, processes, and policies
  • Serve as a project manager for large-scale initiatives that require cross-collaboration amongst multiple internal HR and external business stakeholders
  • Proactively improve systems, processes, and policies implemented by external business stakeholders by providing consultative input before, during, and after their launch
  • Develop and maintain documentation including schedules, project plans, change impact assessments, communications, stakeholder analysis, and reference materials for projects owned by Corporate HR Initiatives

Knowledge Management  

  • Serve as a champion for consistent and transparent knowledge transfer efforts across the global HR community by partnering with and indirectly supporting Subject Matter Expert teams both within the HR function (Benefits, Compensation, HR Operations, Payroll, Talent Acquisition, Talent Development, etc.) as well as those outside of the HR function (Communications, Employment Law/Labor Relations, IT, Finance, Facilities, Security, etc.)
  • Identify and share knowledge management best practices across the global HR community
  • Maintain working knowledge of organizational and cross-departmental policies, programs, and processes that impact the HR community
  • Provide consultation related to HR operations and policy to HR peers
  • Develop and maintain internal and external support/resources documents created as a result of Corporate HR projects including SOPs, How-To Guides, training decks, etc.
  • Manage ongoing maintenance and strategic enhancements of tHRive Library – Corporate HR’s knowledge management database
  • Brainstorm and implement innovative ways to share knowledge with the HR community

Qualifications

BASIC REQUIREMENTS

  • Bachelor’s Degree or equivalent work experience
  • 5+ years prior experience in HR and/or project management
  • Experience designing compelling and professional technical reference/knowledge support documents
  • Proven experience working with Microsoft Office Suite including the production of technically advanced Microsoft PowerPoint projects
  • Prior project manage or consultative experience
  • Experience handling and maintaining the confidentiality of highly sensitive employee data

DESIRED CHARACTERISTICS

  • Superb organizational skills, adherence to a timeline, and desire to drive projects to completion in advance of any deadline
  • Excellent verbal and written communication skills including the ability to facilitate training of large groups in-person and via phone/video conference
  • Continuous learning mentality
  • Ability to maintain a positive attitude in all situations
  • Ability to handle multiple priorities and lead change
  • Project and process management skills
  • Takes ownership and delivers results
  • Natural inclination to take initiative and find creative solutions
  • High sense of urgency and ability to drive initiatives from start to finish

This position has been designated as hybrid, generally contributing from our New York City offices a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $85,000 - $110,000 (bonus eligible).

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

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What You Should Know About Manager, HR Initiatives & Knowledge Management, Corporate HR, NBCUniversal

We're excited to announce that NBCUniversal is seeking a passionate and driven Manager, HR Initiatives & Knowledge Management in our Corporate HR team located at the iconic 30 Rockefeller Plaza, New York. In this role, you'll play a pivotal part in shaping the employee experience by leading various HR initiatives and knowledge management strategies across our global HR community. Your mission will include crafting innovative solutions to enhance our systems and processes, ensuring our teams are always well-informed and compliant with corporate policies. Collaboration is key, as you'll work alongside diverse functional teams, promoting engagement and seamless communication throughout the organization. If you're an excellent communicator with strong project management skills and a knack for transforming complex concepts into clear, actionable resources, this could be the perfect fit for you! At NBCUniversal, we believe in creating a diverse, equitable, and inclusive culture where every voice is heard. As we continue to develop world-class content across our entertainment platforms, you will have the chance to make a real impact in advancing our HR initiatives and supporting our incredible teams. If you're ready to take ownership and deliver compelling results while driving continuous improvement, we invite you to explore this exciting opportunity with us!

Frequently Asked Questions (FAQs) for Manager, HR Initiatives & Knowledge Management, Corporate HR Role at NBCUniversal
What are the responsibilities of the Manager, HR Initiatives & Knowledge Management at NBCUniversal?

The Manager, HR Initiatives & Knowledge Management at NBCUniversal will oversee various enterprise HR projects and knowledge management activities for the global HR community. This includes leading the development and implementation of corporate HR initiatives, collaborating with functional teams, and managing systems that enhance the HR experience. The candidate will also create documentation such as project plans and communication materials, ensuring the HR community is well-informed about all policies and processes.

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What qualifications are needed for the Manager, HR Initiatives & Knowledge Management position at NBCUniversal?

For the Manager, HR Initiatives & Knowledge Management role at NBCUniversal, candidates should have a Bachelor’s Degree or equivalent experience, along with at least 5 years in HR or project management. Essential skills include advanced communication, the ability to create professional documentation, and proficiency in Microsoft Office Suite. Experience with maintaining confidentiality in handling sensitive employee data is also crucial.

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What is the work environment like for the Manager, HR Initiatives & Knowledge Management at NBCUniversal?

The work environment for the Manager, HR Initiatives & Knowledge Management at NBCUniversal is hybrid, allowing flexibility while contributing at least three days a week from our New York City office. This dynamic atmosphere encourages collaboration, creativity, and engagement across teams. Employees value an inclusive culture where diverse perspectives are celebrated, fostering a supportive workplace for everyone.

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How does the Manager, HR Initiatives & Knowledge Management contribute to NBCUniversal’s corporate culture?

In the role of Manager, HR Initiatives & Knowledge Management, you’ll play a vital role in shaping NBCUniversal's corporate culture by implementing HR initiatives that promote diversity, equity, and inclusion. By managing knowledge transfer and best practices within the HR community, you support a workplace where all employees feel valued and heard, ultimately contributing to a more engaged and empowered organization.

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What benefits are offered to the Manager, HR Initiatives & Knowledge Management at NBCUniversal?

As a Manager, HR Initiatives & Knowledge Management at NBCUniversal, you will receive a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) plan, paid leave, and tuition reimbursement. Additionally, there are various discounts and perks available to enhance your overall employee experience.

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Common Interview Questions for Manager, HR Initiatives & Knowledge Management, Corporate HR
Can you describe your experience in managing HR initiatives?

To effectively answer this question, highlight specific HR initiatives you've managed in previous roles. Discuss your approach to project management, how you collaborated with cross-functional teams, and the outcomes of the initiatives. Use quantitative data if possible to showcase your successes.

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What strategies do you use to ensure effective knowledge management in HR?

In your response, outline the methodologies you've implemented for knowledge management such as regular training sessions, creating accessible documentation, and promoting a culture of sharing best practices among teams. Emphasize your ability to assess learning needs within the organization.

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How do you maintain confidentiality when handling sensitive employee data?

Share your strategies for maintaining confidentiality, like following protocols for data access, using secure systems to store information, and fostering a culture of trust among colleagues. Demonstrating awareness of privacy regulations can also show your professionalism.

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What do you find most challenging about project management in HR?

Discuss specific challenges you have faced, such as resource limitations, tight deadlines, or cross-departmental communication hurdles. Provide examples of how you’ve navigated these challenges to reach successful outcomes, reinforcing your problem-solving skills.

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How do you drive engagement among HR stakeholders?

To answer this question, describe your experiences creating engagement strategies, such as regular check-ins, feedback sessions, or team-building activities. Highlight how these have positively impacted the HR community's collaboration and morale.

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Give an example of a time you improved a HR process.

Focus on a specific HR process you successfully improved, detailing the steps you took to identify issues, implement changes, and the results of those changes. Showing measurable benefits will firmly illustrate your effectiveness in this area.

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How do you stay current with HR policies and regulations?

Provide examples of how you keep yourself updated, such as attending seminars, participating in webinars, and following industry publications. Discuss how you have applied this knowledge to your work to ensure compliance and drive best practices.

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What steps do you take when communicating complex HR policies to employees?

Explain how you break down complex policies into clear, understandable language. You might consider providing examples of communication methods you’ve used, such as workshops, informational sessions, or user-friendly documents that facilitate understanding.

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How do you ensure equitable talent development opportunities in an organization?

Mention methods you’ve implemented to promote equity in talent development, such as regular assessments of current opportunities, providing mentorship programs, and ensuring diverse representation in development resources.

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In your opinion, what makes an effective HR initiative?

Your answer should reflect on the core elements of effective HR initiatives such as alignment with organizational goals, employee engagement, measurable outcomes, and sustainability. Provide examples of initiatives that illustrate these principles in action.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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DATE POSTED
March 23, 2025

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