Operations Manager

As an Operations Manager at Rabbet, your primary responsibilities will include overseeing financial operations such as accounts payable and receivable, managing budgets, and preparing investor communications. You'll work on operational strategy by improving workflows, ensuring regulatory compliance, and developing best practices. Additionally, you'll play a pivotal role in recruiting, engaging with stakeholders, and coordinating events that foster relationships and boost team morale.

To qualify for the Operations Manager position at Rabbet, you should possess at least 5 years of experience in business operations or a startup environment, with a strong foundation in financial processes and project management. Excellent organizational and communication skills are essential, along with technical proficiency in tools like Microsoft Office and Google Suite. While not mandatory, familiarity with SaaS operations and bookkeeping software, such as Xero, is preferred.

At Rabbet, we believe in empowering our Operations Manager by providing the resources and support needed to excel in their role. You’ll work closely with the CEO and other team members to align on strategic objectives. Additionally, we encourage ongoing communication and collaboration, which enables you to adapt processes effectively and take the initiative in driving improvements across various departments.

The company culture at Rabbet is all about innovation, teamwork, and driving change in the real estate finance industry. As an Operations Manager, you’ll become a vital part of a small yet passionate team, where your contributions are recognized and valued. Our environment promotes flexibility, a collaborative spirit, and opportunities for personal and professional growth—making it an ideal workplace for those who thrive in fast-paced settings.

An Operations Manager at Rabbet will find numerous opportunities for growth, thanks to our startup culture and commitment to innovation. You’ll gain exposure to various aspects of business, including financial management, investor relations, and operational strategy. The knowledge and experience you acquire here can pave the way for advancement to higher leadership positions within the company, especially as we continue to scale and evolve.

When answering this question, focus on your specific responsibilities in previous roles, particularly those involving budget management, accounts reconciliation, and interactions with auditors. Highlight any systems or accounting software you've used to streamline these processes.

Share a concrete example where you identified inefficiencies, implemented a new process, and measured its success. Discuss how your initiative positively impacted the team and contributed to operational goals.

Discuss your strategies for effective communication and relationship-building. Mention the importance of regular updates, meetings, and transparency to foster trust and collaboration with stakeholders.

Explain your preferred methodologies, such as Agile or Waterfall, and any tools you use to keep projects on track—including task management software. Highlight your organizational skills and ability to meet deadlines.

Talk about your approach to understanding and staying updated on legal and regulatory requirements. Mention any compliance training or resources you utilize to ensure your operations align with standards.

Focus on key performance indicators (KPIs) you find most valuable. Discuss how these metrics inform decision-making and your approach to continuous improvement.

Emphasize your belief in open communication and regular check-ins. Share examples of how you've created a supportive environment that encourages team members to share ideas and feedback.

Share a specific challenge you faced, your analysis process, and how you implemented a solution that not only resolved the issue but ultimately improved future financial operations as well.

Discuss the multifaceted role an Operations Manager takes on in a startup, from operational strategy to shaping company culture. Stress the importance of agility and the ability to wear multiple hats as the business evolves.

Share your event planning experience, focusing on goal-setting, logistics management, and post-event evaluations. Highlight how well-executed events can enhance relationships and drive positive outcomes.