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Human Resources Intern - job 2 of 2

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $19.00 PER HOUR.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS’ Office of Human Resources (OHR) is responsible for a wide range of functions that directly support our agency’s mission to deliver comprehensive, high-quality services that empower children and families to thrive. Key responsibilities of OHR include the development and implementation of human resources policies and procedures, recruitment and hiring of qualified candidates, onboarding and training of new employees, performance and compensation management, and ensuring compliance with all relevant employment, civil service, and labor laws. In addition to these core functions, OHR offers a variety of employee services, including career development, benefits, and wellness programs. OHR collaborates with ACS programs and divisions to implement initiatives that foster an environment of employee empowerment, advocacy, and involvement, while attracting and cultivating a diverse, dynamic workforce. OHR is seeking an energetic individual to serve as a Human Resources (HR) Undergraduate Intern.

As an HR Undergraduate Intern, you will support our HR Employment Services team in day-to-day operations and contribute to long-term projects aimed at improving employee engagement and organizational effectiveness. This internship offers an excellent opportunity to gain exposure to various aspects of human resources, including recruitment, employment services, payroll and timekeeping, and HR compliance.

Key Responsibilities:

- Assist with the employee separation process by coordinating and scheduling exit interviews for employees separating from service (e.g., resignation, retirement)

- Gather and analyze personnel data trends and provide recommendations to improve services and efficiency

- Ensure all required documentation is maintained, tracked, and addressed in timely fashion

- Provide administrative support to the Employment Services team, as needed

- Liaise with Employment Services, Programs/Divisions staff, and ACS employees

Learning Outcomes:

- Gain comprehensive knowledge of HR operations in a government setting

- Develop skills in managing employee relations and understanding HR compliance

- Enhance abilities in coordinating and executing organizational tasks and events


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.


TO APPLY:

- You must be an undergraduate and must either be currently enrolled in a college or university or must have graduated within one year of the current program year

- Interested candidates should submit their resume by visiting: https://cityjobs.nyc.gov and search for Job ID#707239

- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED

- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

SUMMER COLLEGE INTERN - 10234

Qualifications

As of June of the Program year the prospective interne must be a student matriculated in a college or be a recent college graduate (winter/spring term of the Program year).
NOTE: Appointment to this title is only valid for the duration of the Program, June - August each year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$39520 / YEARLY (est.)
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$39520K
$39520K

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What You Should Know About Human Resources Intern, City of New York

Are you an aspiring human resources professional looking for a valuable internship experience? Join the Administration for Children's Services (ACS) as a Human Resources Intern in the vibrant New York City! As an HR Undergraduate Intern, you'll step into a role that not only supports day-to-day operations but also offers insight into pivotal HR functions that drive organizational success. Your time with us will include assisting with the employee separation process by scheduling exit interviews and performing essential administrative tasks for the Employment Services team. You will gain hands-on experience while contributing to long-term projects aimed at boosting employee engagement and organizational effectiveness. With a starting salary of $19.00 per hour, this role is a fantastic entry point into the world of human resources, particularly within government entities. You will enhance your skills in HR compliance, employee relations, and data analysis, which can set you on a path for a successful career. Additionally, you will have the chance to collaborate with various programs and divisions, ensuring a dynamic environment where you can grow your understanding of HR policies and procedures. If you’re a college student or have recently graduated, don’t miss out on this chance to learn and make a positive impact alongside passionate professionals dedicated to promoting the safety and well-being of children and families.

Frequently Asked Questions (FAQs) for Human Resources Intern Role at City of New York
What are the key responsibilities of a Human Resources Intern at ACS?

As a Human Resources Intern at the Administration for Children's Services (ACS), you will take on several critical responsibilities. This includes coordinating exit interviews for separating employees, analyzing personnel data trends to provide constructive feedback, and supporting the Employment Services team with various administrative tasks. Your role will also have you ensuring that necessary documentation is handled promptly, all while fostering communication with ACS staff and the programs/divisions.

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What qualifications do I need to apply for the HR Internship at ACS?

To qualify for the HR Internship at the Administration for Children's Services (ACS), candidates must be currently enrolled as an undergraduate student in a college or university or have graduated within one year of the current program cycle. This internship is specifically designed for students looking to gain hands-on experience in human resources while pursuing their educational goals.

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How can a Human Resources Intern at ACS help improve employee engagement?

As a Human Resources Intern at the Administration for Children's Services (ACS), you will directly contribute to improving employee engagement through involvement in key organizational projects. Your analysis of personnel data can uncover trends that inform recommendations for improving workplace culture and practices. By supporting the execution of HR policies and programs, your efforts will play a significant role in fostering an inclusive and dynamic work environment.

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What kind of learning outcomes can I expect from the HR Internship at ACS?

Throughout your internship at the Administration for Children's Services (ACS), you can expect to gain comprehensive knowledge of HR operations in a governmental context. You will develop skills in managing employee relations, understanding HR compliance, and coordinating organizational tasks and events. This hands-on learning experience will enhance your capabilities in practical HR functions relevant to your career aspirations.

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What is the application process for the Human Resources Internship at ACS?

To apply for the HR Internship at the Administration for Children's Services (ACS), candidates should submit their resume through the official city jobs website, searching for Job ID#707239. It’s important to ensure that you meet all eligibility criteria, including current enrollment or recent graduation from a relevant academic program, and to adhere to the guidelines provided for applying.

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Common Interview Questions for Human Resources Intern
What experiences do you have that relate to this Human Resources Intern position?

When answering this question, reflect on any relevant coursework, projects, or volunteer experiences that highlight your understanding of HR principles. Consider mentioning specific skills you’ve developed, such as data analysis, team collaboration, or communication processes, which are crucial for the Human Resources Intern role at ACS.

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How do you handle conflicts in a team setting?

In addressing conflicts, it’s best to illustrate your approach to resolving issues peacefully and effectively. Describe a specific situation where you facilitated a resolution by encouraging open communication and finding common ground. Emphasizing your ability to remain calm and professional will resonate well with the interviewers

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Can you explain why you want to work in human resources?

Your answer should reflect a genuine interest in human resources and its impact on organizational success. Discuss your desire to help create a supportive work environment, your passion for employee advocacy, and how this internship aligns with your career goals in HR.

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What do you understand about confidentiality in HR?

Confidentiality is crucial in human resources due to the sensitive nature of employee information. Explain your understanding of its importance, including the ethical responsibility to protect personal data and respect privacy while fostering transparency in communication when appropriate.

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How would you prioritize tasks in a fast-paced work environment?

Demonstrating organizational skills is essential here—discuss methods you utilize for time management, such as creating to-do lists, using technology to set reminders, or prioritizing tasks based on urgency and importance. Illustrate with examples how you successfully managed competing deadlines in past experiences.

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What motivates you to succeed?

Your motivation can stem from various sources—be sure to frame your answer in relation to the HR internship. Talk about your ambition to learn, your commitment to fostering positive workplace culture, or your desire to contribute to a team that empowers families and children through effective HR practices.

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Describe a time when you contributed to a team project.

Use the STAR method (Situation, Task, Action, Result) to frame your response. Discuss a specific team project, your role, how you collaborated with others, and the positive outcome. This will showcase your teamwork skills, which are vital for a Human Resources Intern at ACS.

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What HR software or tools are you familiar with?

Mention any HR software or tools you’ve used during your studies or previous internships, like ATS (Applicant Tracking Systems), payroll systems, or databases. If applicable, express your eagerness to learn new software, demonstrating your adaptability as a candidate for the HR Intern position at ACS.

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What do you think are the key qualities of a successful HR professional?

Highlight qualities such as excellent communication skills, problem-solving abilities, empathy, and attention to detail. Tailor your response to how these traits would assist you in your role as a Human Resources Intern at ACS, showing you understand the essential qualities needed in this field.

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How do you keep up with HR trends and best practices?

Sharing how you stay informed about HR trends—through journals, webinars, or networking events—will reflect your commitment to the profession. Discuss specific resources you utilize or organizations you are a part of, which will show your proactive interest in ongoing professional development.

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Internship, on-site
DATE POSTED
March 18, 2025

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