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Child Care Registrar, Bureau of Childcare - job 3 of 5

Job Description

PROGRAM AND JOB DESCRIPTION:

The Bureau of Child Care ensures that child care services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors child care programs to protect the health and safety of children while in the child care environment, and actively works to improve and expand access to high quality programs which support early childhood development and learning.

The Bureau seeks to hire a Child Care Registrar for its licensing activities.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Assist childcare providers by performing liaison functions between City and State agencies, community groups, parents and the general public.

Assist licensed providers in interpreting and complying with applicable State and City Child Care Regulations.

Instruct the public on how to make a complaint about a childcare program that appears unsafe, unhealthy or operating illegally.

Coordinate outreach and provide technical assistance to childcare providers to assist with attaining or renewing a license to provide services.

Perform related case management and licensing working in the review of required documentation from childcare providers.

Conduct presentations and workshops to community-based organizations, government agencies and the general public to promote the importance of selecting licensed Child Care options.

PREFERRED SKILLS:
- Strong communication, analytic and observational skills;
- Strong Computer skills;
- Highly organized, excellent attention to details and solution oriented; and Experience with data entry and querying large data sets a plus.


Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Child Care Registrar, Bureau of Childcare, City of New York

Are you passionate about child care and seeking a fulfilling role that makes a real difference in the community? The Bureau of Childcare in New York City is on the lookout for a detail-oriented and communicative Child Care Registrar to join their dynamic team. In this position, you will play a vital role in ensuring that child care services in NYC are compliant with crucial health and safety regulations while actively promoting access to high-quality child care programs. By serving as a liaison between childcare providers and various government agencies, you will assist licensed providers in navigating regulations and help them obtain and renew their licenses. Your strong communication skills will shine as you conduct outreach initiatives and share essential knowledge with community groups, parents, and the public. You'll also have the unique opportunity to lead presentations and workshops aimed at elevating awareness about the importance of choosing licensed child care options. At the Bureau of Childcare, we recognize the hard work of our employees by offering unmatched benefits and job security, making it an ideal place to advance your career while contributing positively to the health and safety of New York’s children. If you have an eye for detail, great organizational skills, and experience in community-centered work, we would love to hear from you. Come join our mission to safeguard the health of every resident and cultivate a healthier future for all New Yorkers!

Frequently Asked Questions (FAQs) for Child Care Registrar, Bureau of Childcare Role at City of New York
What are the key responsibilities of a Child Care Registrar at the Bureau of Childcare?

As a Child Care Registrar at the Bureau of Childcare, your key responsibilities will include acting as a liaison between childcare providers and city and state agencies, helping providers interpret and comply with regulations, providing technical assistance for licensing, and conducting outreach initiatives. You will also perform case management duties and promote the importance of licensed childcare options through workshops and presentations.

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What qualifications are needed to become a Child Care Registrar at the Bureau of Childcare?

To become a Child Care Registrar at the Bureau of Childcare, you need to have a high school diploma or equivalent, along with three years of experience in community work or related activities. Alternatively, equivalent education or experience may also be accepted. Skills in communication, organization, and data management are essential to succeed in this role.

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How does the Bureau of Childcare support its Child Care Registrars?

The Bureau of Childcare offers a supportive work environment for its Child Care Registrars, providing comprehensive training on regulations and compliance, as well as opportunities for professional development. Additionally, benefits include loan forgiveness programs, a robust health insurance plan, and work-from-home policies that contribute to a balanced work-life environment.

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Can a Child Care Registrar influence child care safety standards?

Absolutely! As a Child Care Registrar at the Bureau of Childcare, you'll be directly involved in promoting compliance with safety standards and advocating for quality child care services. You will educate licensed providers, parents, and the community about safe practices and help address any issues related to child care safety.

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Is the Bureau of Childcare dedicated to diversity in hiring its Child Care Registrars?

Yes, the Bureau of Childcare is an inclusive equal-opportunity employer committed to recruiting a diverse workforce. They aim to provide a work environment free from discrimination, which is reflected in their hiring practices for the Child Care Registrar position.

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Common Interview Questions for Child Care Registrar, Bureau of Childcare
What motivated you to apply for the Child Care Registrar position at the Bureau of Childcare?

Tell interviewers about your passion for child care and community support. Highlight specific experiences that connect to the responsibilities of the position, such as working with children, advocating for safety, or engaging in community services.

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How do you plan to ensure compliance with child care regulations?

Discuss your organizational skills and experience in monitoring compliance in previous roles. Emphasize your attention to detail, ability to interpret regulations, and your proactive approach in communicating with providers to help them meet compliance needs.

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Can you give an example of a situation where you successfully resolved a conflict?

Use the STAR method to describe a specific situation where there was a conflict, the task you had to complete, the actions you took to resolve it, and the positive outcome. This will demonstrate your problem-solving skills and ability to handle challenging situations effectively.

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What strategies would you use to educate the public about licensed childcare options?

Focus on your communication skills and creativity. Suggest methods such as community workshops, informative pamphlets, social media outreach, and collaborations with local organizations to spread the word about the importance of licensed childcare options.

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How do you prioritize your tasks when managing multiple responsibilities?

Explain your time management strategies, such as creating to-do lists, setting deadlines, and focusing on high-impact tasks first. Mention how you stay organized and on track when faced with competing priorities.

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What tools and technologies are you familiar with that can assist in data management?

Highlight any experience you have with data entry, querying databases, or using software for tracking compliance or outreach initiatives. Mention how technology can make processes more efficient and effective.

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How would you handle a complaint from a parent about an unsafe childcare program?

Discuss your approach to actively listening to the parent's concerns, investigating the issues, and communicating with the appropriate agencies while ensuring that the parent feels heard and understood during the process.

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Describe your experience working with community organizations.

Talk about specific partnerships or collaborations you've participated in that relate to childcare or community initiatives, emphasizing what you learned and how you contributed to achieve common goals.

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In your opinion, what is the biggest challenge facing childcare providers today?

Provide insights into current trends in the childcare industry, such as regulatory changes or funding issues, and discuss how a Child Care Registrar can play a role in supporting providers through those challenges.

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What do you see as the most rewarding aspect of being a Child Care Registrar?

Share your passion for community service and the impact you hope to have on childcare providers and children. Discuss the fulfillment that comes from knowing you're helping to create safe and quality childcare options for families.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 18, 2025

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