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Idlewild Seasonal People & Organization Coordinator

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.


Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

People & Organization (P&O) Coordinators are professional team members responsible for helping with a variety of human resources-related tasks, including but not limited to records management, uniform management, scheduling, employee events and helping to maintain positive employee relations.

Ideal candidates will have superior social, communication, writing, and organizational skills, and have a natural talent for helping others!

We are currently looking for a:

 

Idlewild Seasonal People & Organization Coordinator

Roles & Responsibilities:

 

    Roles & Responsibilities:

    • Welcome team members and guests with a smile and positive attitude!
    • Professionally and legally represent Idlewild & SoakZone to ensure continued compliance with all federal, state, and local employment laws
    • Distribute team member uniforms and keep track of inventory
    • Create team member ID badges and name tags
    • Assist with recruiting and interviewing initiatives throughout the season
    • Schedule team member orientations and ensure all team members complete the required onboarding activities
    • Conduct Park tours for new employees
    • Assist with the coordination and execution of exciting team member events
    • Respond to team member inquiries via phone and email
    • Distribute paychecks on a bi-weekly basis and answer inquiries related to pay
    • Assist with timekeeping for assigned departments
    • Review payroll and proactively identifies errors
    • Assist with data entry into HRIS and Learning systems
    • Review and track compliance with work permits for minors
    • Assist with processing HR paperwork, employee transactions, and terminations
    • Assist employees with Workday navigation and password resets
    • Assist with scheduling departments using workforce management platform, Quinyx
    • Perform copying, filing and various other administrative duties
    • All other duties assigned by leadership

    Education & Work Experience:

    • Minimum of 1-year of related work experience in HR highly desired.
    • College education preferred but equivalent work experience will also be considered
    • Previous experience with utilizing centralized scheduling or workforce management platforms highly desired

    Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

    Requirements:

    • Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
    • Ability to work flexible schedule, including evenings, weekends, and holidays
    • Must have reliable transportation to and from work for your scheduled shift
    • Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
    • Ability to portray a positive, professional attitude
    • Ability to maintain confidentiality and protect sensitive employee data
    • Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
    • Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
    • Ability to use office technology and equipment, such as PC, software, and copier
    • Ability to follow direction, multi-task, and work as part of a team as well as independently

    Physical Requirements:

    • Ability to remain seated for extended periods of time, while using a computer
    • Ability to stand or walk for long periods of time throughout the workday
    • Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
    • Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

    Working Conditions:

    • This role will be primarily based in an office setting with some interaction with other outdoor park locations
    • Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
    • Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

    Team member benefits:

     

      Working at Idlewild & SoakZone is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Idlewild & SoakZone employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

      Palace Perks & Benefits:

      • Flexible schedule
      • Ability to cross-train and learn unique skills across various departments
      • Free admission to Idlewild & SoakZone and all Palace Entertainment parks on your days off
      • Invitations to exclusive company-sponsored employee events throughout the season

      We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Idlewild & SoakZone. Apply today!

      Do not miss the chance to spark your career now!

      Average salary estimate

      $32500 / YEARLY (est.)
      min
      max
      $30000K
      $35000K

      If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

      What You Should Know About Idlewild Seasonal People & Organization Coordinator, GRPR

      Join the vibrant team at Idlewild & SoakZone as our Seasonal People & Organization Coordinator! At Palace Entertainment, we pride ourselves on creating memorable experiences, and this role is crucial in ensuring our team members feel welcomed and supported. In this engaging position, you'll be the friendly face welcoming new employees and guests alike, setting the tone for an incredible experience at our park. As the P&O Coordinator, your responsibilities include managing records, handling uniforms, scheduling onboarding activities, and helping with recruitment efforts. You’ll also handle employee inquiries, assist with payroll, and ensure compliance with employment laws, all while maintaining a warm and positive atmosphere. We believe in creating a supportive environment where everyone can thrive, so your exceptional social and organizational skills will shine here! This role offers the perfect blend of office work and outdoor interactions, making each day dynamic and exciting. With flexible scheduling and opportunities to learn across various departments, you'll gain invaluable experience in human resources while being part of a fun and energetic team. If you have at least a year of HR experience or relevant education, and you're fluent in English, we’d love to see you join us this season at Idlewild & SoakZone. We encourage anyone looking for a rewarding summer job filled with new friendships and memorable moments to apply today!

      Frequently Asked Questions (FAQs) for Idlewild Seasonal People & Organization Coordinator Role at GRPR
      What are the responsibilities of the Idlewild Seasonal People & Organization Coordinator?

      As the Idlewild Seasonal People & Organization Coordinator at Palace Entertainment, your key responsibilities will involve welcoming team members and guests, managing uniforms, conducting park tours, scheduling orientations, and assisting with various HR-related tasks. You'll also help maintain employee relations by responding to inquiries and organizing team events, all while ensuring compliance with employment laws.

      Join Rise to see the full answer
      What qualifications are required for the Idlewild Seasonal People & Organization Coordinator position?

      To be considered for the Idlewild Seasonal People & Organization Coordinator role at Palace Entertainment, you should ideally have at least one year of related HR experience. A college education is preferred but equivalent work experience will also be taken into account. Fluency in English is required, and proficiency in Microsoft Office applications is also essential.

      Join Rise to see the full answer
      What kind of work environment can I expect as an Idlewild Seasonal People & Organization Coordinator?

      Working as an Idlewild Seasonal People & Organization Coordinator offers a mix of office and outdoor environments. You’ll have the opportunity to engage with employees and guests while performing HR duties, with occasional exposure to outdoor weather conditions depending on park activities. It’s a fun, fast-paced work environment that focuses on teamwork and creativity.

      Join Rise to see the full answer
      What benefits do Idlewild Seasonal People & Organization Coordinators receive?

      Idlewild Seasonal People & Organization Coordinators enjoy numerous benefits, including a flexible schedule, opportunities to cross-train in various departments, and free admission to Idlewild & SoakZone as well as other Palace Entertainment parks. You can participate in exclusive employee events that enhance your work experience.

      Join Rise to see the full answer
      How can I apply for the Idlewild Seasonal People & Organization Coordinator position?

      To apply for the Idlewild Seasonal People & Organization Coordinator role at Palace Entertainment, visit our careers page where you'll find our job listings. Submit your application along with a resume showcasing your relevant experience and skills. We look forward to seeing how you can contribute to our team!

      Join Rise to see the full answer
      Common Interview Questions for Idlewild Seasonal People & Organization Coordinator
      Can you describe your experience in human resources and how it relates to the Idlewild Seasonal People & Organization Coordinator position?

      In answering this question, highlight your prior HR experience, touching on specific responsibilities such as managing employee records or assisting with recruitment. Emphasize how these experiences have equipped you with the skills needed to excel as the Idlewild Seasonal People & Organization Coordinator.

      Join Rise to see the full answer
      How would you handle a conflict between team members at Idlewild & SoakZone?

      It’s important to demonstrate your conflict resolution skills. Explain your process: staying calm, listening to both sides, and working towards a solution that respects everyone’s perspective while ensuring the park’s positive work environment. Your ability to communicate effectively will be crucial as the P&O Coordinator.

      Join Rise to see the full answer
      What strategies do you use for time management and prioritization in an HR role?

      Discuss specific tools or techniques you use to stay organized, such as task lists or calendar management. Explain how you would prioritize duties as the Idlewild Seasonal People & Organization Coordinator, highlighting the need to balance daily tasks with ongoing HR initiatives.

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      Can you give an example of a successful recruitment initiative you've implemented?

      When answering, share a detailed example of a recruitment process you led, including any innovative strategies you employed and the results. Mention how you would apply similar tactics to attract quality team members to the Idlewild & SoakZone.

      Join Rise to see the full answer
      What do you believe is crucial for maintaining positive employee relations?

      Focus on open communication, trust, and a supportive work culture as key pillars of positive employee relations. Discuss how you plan to foster these elements as the Idlewild Seasonal People & Organization Coordinator.

      Join Rise to see the full answer
      How comfortable are you with using HRIS and scheduling platforms?

      Talk about your proficiency with HRIS and any scheduling platforms you’ve used in the past. Highlight your ability to learn new software quickly and how you can leverage these tools to streamline workflows in the People & Organization Coordinator role.

      Join Rise to see the full answer
      What steps would you take to ensure compliance with labor laws?

      Demonstrate your knowledge of relevant labor laws and procedures. Talk about how you would stay updated and ensure compliance as the Idlewild Seasonal People & Organization Coordinator, stressing the importance of legal adherence in the workplace.

      Join Rise to see the full answer
      What are key skills you bring to the role of Idlewild Seasonal People & Organization Coordinator?

      Identify your top skills such as communication, organization, and problem-solving. Provide examples of how each skill has been beneficial in past roles and how they will contribute to your success in this position.

      Join Rise to see the full answer
      How would you approach onboarding new employees at the park?

      Detail your onboarding strategy, explaining how you plan to create a welcoming environment that ensures new hires feel included and informed. Discuss the importance of compliance and training in facilitating a smooth onboarding experience.

      Join Rise to see the full answer
      Why do you want to work as the Idlewild Seasonal People & Organization Coordinator?

      Convey your passion for the hospitality and entertainment industry, and relate your professional goals to the mission of Palace Entertainment. Explain how this role aligns with your career aspirations and your desire to contribute to a positive team culture.

      Join Rise to see the full answer
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      MATCH
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      FUNDING
      SENIORITY LEVEL REQUIREMENT
      TEAM SIZE
      No info
      HQ LOCATION
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      EMPLOYMENT TYPE
      Full-time, on-site
      DATE POSTED
      April 4, 2025

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