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Intellectual Disability- Program Supervisor

Keystone Human Services is currently seeking a Program Supervisor to join our team of professionals in making a positive difference in the lives of our neighbors and the community.

The Work:

  • Create a healthy, engaging, typical home for people with intellectual disabilities
  • Supervise all aspects of program operations including the physical site, staff, and individuals supported
  • Ensure health, safety, and welfare needs are met through fire drills, medication checks, staff training, cleanliness of home, doctor appointments, etc.
  • Implement individual support, behavior support and social emotional environmental need plans
  • Manage and mentor program staff including scheduling, timesheets, performance evaluation, and training
  • Adhere to all licensing, federal, state and local regulations
  • Support individuals to become independent, make decisions, and live a meaningful dignified life with valued social roles (ex: friend, neighbor, student, employee)
  • Perform direct support duties as per the program schedule and/or program need

The Perks:

  • Knowing you make a difference everyday
  • Full time
  • $23.00 per hour
  • Competitive benefits package including medical, dental, vision, 401K and more
  • Generous paid time off program
  • Tuition reimbursement avaliable per eligibility requirements
  • Extensive training and learning opportunities
  • Career development and advancement

Minimum Educational Requirements: (One of the following)

  • High School diploma or equivalent plus 2 years of experience in intellectual disabilities or related field 
  • Associates degree/60 credit hours plus 1 year experience in intellectual disabilities or related field
  • Bachelor’s degree plus experience in intellectual disabilities or related field

Additional Minimum Requirements:

  • Valid driver’s license with daily access to a privately maintained and insured vehicle
  • At least 18 years of age
  • Basic computer skills with the ability to utilize internal software programs
  • Effective communication skills, both verbal and written
  • Successful completion of required trainings within specified timeframes, including First Aid and CPR certifications and others mandated by regulations
  • Successful completion of the pre-employment process, including motor vehicle record and criminal background checks

Preferred Qualifications:

  • Supervisory experience

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Average salary estimate

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$47960K

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What You Should Know About Intellectual Disability- Program Supervisor, Keystone Human Services

Keystone Human Services is on the hunt for a compassionate and dedicated Intellectual Disability- Program Supervisor to join our amazing team in Elizabethtown, Pennsylvania. In this rewarding role, you'll have the opportunity to create a nurturing, engaging environment for individuals with intellectual disabilities, helping them live meaningful and dignified lives. As a Program Supervisor, your days will be filled with diverse tasks; from overseeing daily operations and staff management to ensuring that each person’s health, safety, and welfare needs are met. You’ll implement tailored support plans and mentor your team to foster a supportive atmosphere. It’s all about making connections and empowering individuals to become more independent, make choices, and engage with their community. At Keystone Human Services, we pride ourselves on our inclusive culture, competitive pay at $23.00 per hour, and fantastic perks like comprehensive health benefits, generous paid time off, and opportunities for career growth. If you’re passionate about making a difference and have experience in the field of intellectual disabilities, this is your chance to shine. Join us today and be part of creating a positive impact in our community!

Frequently Asked Questions (FAQs) for Intellectual Disability- Program Supervisor Role at Keystone Human Services
What are the responsibilities of an Intellectual Disability- Program Supervisor at Keystone Human Services?

As an Intellectual Disability- Program Supervisor at Keystone Human Services, your responsibilities will include supervising all aspects of program operations, ensuring health and safety standards, implementing individualized support plans, and mentoring program staff. You'll also manage day-to-day operations while performing direct support duties as needed.

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What qualifications do I need to be an Intellectual Disability- Program Supervisor with Keystone Human Services?

To qualify for the Intellectual Disability- Program Supervisor position at Keystone Human Services, candidates need to have either a high school diploma with two years of experience in the field, an associate degree with one year of relevant experience, or a bachelor's degree along with experience in intellectual disabilities or a related area.

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What are the perks of being an Intellectual Disability- Program Supervisor at Keystone Human Services?

Working as an Intellectual Disability- Program Supervisor at Keystone Human Services comes with a host of perks. You will earn $23.00 per hour and enjoy a comprehensive benefits package, including medical, dental, vision, and a 401K plan. The position also offers generous paid time off and tuition reimbursement based on eligibility, plus extensive training and career development opportunities.

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What qualities does Keystone Human Services look for in an Intellectual Disability- Program Supervisor?

Key qualities that Keystone Human Services values in an Intellectual Disability- Program Supervisor include strong communication skills, the ability to effectively manage and mentor staff, and a genuine passion for helping individuals with intellectual disabilities gain independence and engage in their community.

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Is supervisory experience required for the Intellectual Disability- Program Supervisor role at Keystone Human Services?

While supervisory experience is preferred for the Intellectual Disability- Program Supervisor role at Keystone Human Services, it isn’t explicitly required. Candidates with a strong background in providing support to individuals with intellectual disabilities will also be considered favorably.

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Common Interview Questions for Intellectual Disability- Program Supervisor
How do you ensure the safety and welfare of individuals with intellectual disabilities?

To ensure safety and welfare, I prioritize regular assessments and communication with my team about individual needs. I implement safety drills and ensure staff are properly trained in First Aid and CPR, while also engaging individuals in their care plans.

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Can you describe your experience with creating individualized support plans?

In my previous role, I worked closely with families and interdisciplinary teams to develop personalized support plans that cater to the unique needs of each individual, ensuring their preferences and goals are at the forefront of the plan.

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How do you manage a diverse team of staff successfully?

Managing a diverse team requires open communication, setting clear expectations, and fostering an inclusive environment. I encourage feedback and regularly check in with my team to resolve any challenges collaboratively.

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What strategies do you use to foster independence in individuals with intellectual disabilities?

I focus on teaching life skills and providing opportunities for decision-making. By empowering individuals to take small steps toward independence, they gain confidence and learn essential skills within a supportive environment.

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How do you approach training new staff in the program?

I believe in hands-on training combined with shadowing experienced staff. Additionally, I provide comprehensive orientation that highlights our mission, values, and best practices in supporting individuals with intellectual disabilities.

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How do you balance administrative duties with providing direct support?

Time management is key. I prioritize my tasks effectively and delegate responsibilities when possible so I can maintain a balance that allows me to engage directly with individuals while completing necessary administrative work.

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Describe a challenging situation you faced in the past and how you resolved it.

In a previous role, we faced staff shortages. I quickly coordinated with other team members, reallocated resources, and adjusted schedules to ensure that individuals continued receiving the support they need without compromising safety.

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What is your approach to performance evaluations for staff?

I implement a continuous feedback loop combined with formal evaluations. This blend helps staff understand their strengths, areas for improvement, and encourages professional growth through goal setting and actionable feedback.

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How essential do you think community engagement is for individuals with intellectual disabilities?

Community engagement is critical. It fosters social interactions, builds networks, and enhances the individuals' quality of life. I promote opportunities for individuals to participate in community activities and events to enrich their lives and increase visibility.

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Why do you want to work as an Intellectual Disability- Program Supervisor at Keystone Human Services?

I'm drawn to Keystone Human Services due to its dedication to improving the quality of life for individuals with intellectual disabilities. I admire the organization's values of compassion and community, and I am excited about the opportunity to make a meaningful impact.

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Keystone Human Services is a nonprofit human services provider and advocacy organization working to create an environment where all people, regardless of background and ability;, can grow, make choices, and be valued and contributing members of ou...

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Full-time, on-site
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March 30, 2025

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