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Senior People Operations Generalist

About the Company:

World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.

The Senior People Operations Generalist will shape and execute our people strategies, ensure seamless HR processes, and drive initiatives that enable our teams to perform at their best. This role is ideal for someone who thrives in a dynamic and oftentimes challenging environment, is solutions-oriented, and has a strong passion for building an exceptional workplace experience for our people.  

Duties/Responsibilities:

  • Own and optimize HR processes, ensuring they are scalable, compliant, and aligned with business needs.

  • Maintain and improve HRIS systems, employee records, and reporting to provide insights that drive decision-making.

  • Ensure compliance with employment laws and regulations across multiple jurisdictions.

  • Oversee compensation, benefits administration, and payroll processes in partnership with cross-functional operations teams.

  • Partner with managers to support performance reviews, promotions, and employee development plans.

  • Drive continuous improvements in our performance management framework to foster a high-performance culture.

  • Act as an employee advocate, ensuring feedback loops exist and are effectively actioned upon.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.

  • Excellent interpersonal, negotiation, and conflict resolution skills.

  • Excellent organizational skills and attention to detail.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Strong analytical and problem-solving skills.

  • Ability to prioritize tasks and to delegate them when appropriate.

  • Ability to act with integrity, professionalism, and confidentiality.

  • Thorough knowledge of employment-related laws and regulations.

  • Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

  • Ability to travel internationally 4-5 times per year.

  • Bachelors degree in Human Resources, Business Administration, or related field required.

  • At least 5-10 years of human resource management in a startup environment experience preferred.

  • SHRM-CP or PHR is a plus

What We Offer:

  • An open and collaborative office space in downtown SF 

  • Unlimited PTO  

  • Monthly Phone Reimbursement or a company device

  • Daily DoorDash credit for in-office meals 

  • Top-tier medical, dental, vision insurance 

  • 401k + employer match program

The reasonably estimated salary for this role at TFH in San Francisco ranges from $150,000- $200,000, plus a competitive long term incentive package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision and mental health benefits, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!

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Average salary estimate

$175000 / YEARLY (est.)
min
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$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior People Operations Generalist , Tools for Humanity

Join the amazing team at World as a Senior People Operations Generalist in sunny San Francisco! Here at World, we’re all about creating a network of real humans through privacy-preserving proof-of-human technology while promoting the free flow of digital assets. As a Senior People Operations Generalist, you’ll be instrumental in shaping our people strategies and ensuring our HR processes run like a well-oiled machine. You'll be the go-to person for optimizing HR processes, managing employee records, and ensuring compliance with employment laws across various jurisdictions. Your interpersonal skills will shine as you partner with managers to support performance reviews and employee development, while your analytical mind will help drive improvements in our performance management framework. With a focus on building an exceptional workplace experience, you will advocate for employees, empower teams, and contribute to a high-performance culture. If you are passionate about HR, thrive in a dynamic environment, and have the experience and skills to back it up, we would love to hear from you! Plus, enjoy benefits like unlimited PTO, a collaborative office space, and top-tier healthcare. Join us to help make a difference in the world of HR!

Frequently Asked Questions (FAQs) for Senior People Operations Generalist Role at Tools for Humanity
What are the main responsibilities of the Senior People Operations Generalist at World?

The Senior People Operations Generalist at World is responsible for optimizing HR processes, maintaining HRIS systems, ensuring regulatory compliance across various jurisdictions, overseeing compensation and benefits administration, supporting performance reviews and employee development, and driving continuous improvements in the performance management framework. This multifaceted role requires a solutions-oriented approach and a deep commitment to fostering an exceptional workplace culture.

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What qualifications are necessary for the Senior People Operations Generalist position at World?

To apply for the Senior People Operations Generalist role at World, candidates should have a Bachelor’s degree in Human Resources, Business Administration, or a related field. Additionally, at least 5-10 years of human resource management experience in a startup environment is preferred. Strong interpersonal, communication, and organizational skills are essential, along with the ability to navigate employment-related laws and HR systems proficiently.

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What benefits can I expect as a Senior People Operations Generalist at World?

As a Senior People Operations Generalist at World, you will enjoy a competitive salary ranging from $150,000 to $200,000, alongside a robust benefits package that includes unlimited PTO, top-tier medical, dental, and vision insurance, a 401(k) plan with employer match, and a monthly phone reimbursement or company device. Additionally, there’s a daily DoorDash credit for in-office meals, fostering a fun and employee-friendly atmosphere.

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How does performance management work for the Senior People Operations Generalist at World?

The Senior People Operations Generalist at World plays a key role in developing and refining the performance management framework. This involves partnering with managers to conduct performance reviews, facilitate promotions, and create comprehensive employee development plans. The focus is on driving a high-performance culture where continuous improvement is a common goal, aligning employee growth with organizational objectives.

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What is the work environment like for the Senior People Operations Generalist at World?

The work environment for the Senior People Operations Generalist at World is open and collaborative, set in a vibrant office space in downtown San Francisco. Team members enjoy a dynamic atmosphere that encourages creativity and inclusivity, where everyone is empowered to contribute towards building a better workplace for all. The company culture also emphasizes work-life balance, as seen with generous PTO policies.

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Common Interview Questions for Senior People Operations Generalist
Can you describe your experience with HRIS systems as a Senior People Operations Generalist?

When answering this question, highlight your experiences with specific HRIS systems, focusing on how you implemented improvements, managed data, and utilized analytics to drive HR decisions. Provide examples where these systems enhanced operational efficiency or improved employee experience.

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How do you ensure compliance with employment laws in different jurisdictions?

Outline your approach to staying informed about employment laws, including any tools or resources you utilize, such as legal counsel or HR groups. Discuss your experience adapting HR processes to comply with varying regulations and emphasize your analytical problem-solving skills.

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Describe a time when you advocated for an employee as a Senior People Operations Generalist.

Share a specific example where you facilitated positive changes based on feedback from employees. Discuss how you navigated the situation while maintaining confidentiality and integrity, reflecting your commitment to being an employee advocate.

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What strategies do you employ to enhance employee engagement and performance?

Discuss various strategies you've implemented in previous roles to improve employee engagement, such as feedback mechanisms, professional development opportunities, and recognition programs. Your response should illustrate your creativity while emphasizing results.

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How do you handle conflicts between team members or departments?

Explain your conflict resolution approach, including listening to all parties involved, mediating discussions, and working towards a collaborative resolution. Relay experiences where you successfully resolved conflicts and the outcome.

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What are your methods for managing multiple HR projects simultaneously?

Highlight your organizational skills and time management techniques. Discuss how you prioritize tasks based on urgency and importance, and provide examples of tools or processes you use to keep track of ongoing projects effectively.

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How would you approach developing a new employee training program?

Outline the steps you would take to develop an effective employee training program, including assessing needs, identifying training methods, collaborating with stakeholders, and measuring the program’s success post-implementation.

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What do you believe are the most important qualities of a Senior People Operations Generalist?

Discuss qualities such as strong communication skills, adaptability, empathy, and analytical problem-solving. Relate these qualities back to your experiences and how they have helped you succeed in prior HR roles.

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Can you give an example of how you’ve improved HR processes in your past roles?

Share a concrete example where you've identified inefficiencies in an HR process and took steps to enhance it. Discuss the actions you took, how you measured success, and the impact it had on your team or organization.

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How do you align HR strategies with overall business goals?

Explain your approach to understanding the business goals and translating them into HR strategies that support those objectives. Mention any experiences where you've successfully aligned HR initiatives to drive business success.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 14, 2025

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