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HR and Payroll Administrator - job 2 of 3

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on and forensics. Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. 

Job Description

The Role

Reporting to the HR Operations Manager, the HR and Payroll Administrator will provide professional Payroll and HR administration support on a wide and full range of Human Resources matters. The role will require efficient, effective and accurate application of HR processes and procedures in compliance with company policies, protocol and employment law.

Salary:                       £28,800 per annum

Location:                    Heathrow (Hybrid option of up to 3 days remote working per week available)

Contract:                    Permanent

Hours:                        37.5 hours per week

Closing date:             31st March 2025

 

Key Responsibilities and Accountabilities

Recruitment & Onboarding

  • Provide recruitment administrative support, including advertising both internal / external vacancies.
  • Management of the new starter administration processes, including the generation of offer letters and contracts of employment, sending electronic New Starter Packs and collating associated onboarding forms.
  • Uploading new starter details into Company HR Systems and 3rd party benefit supplier portals.
  • Processing all new joiner reference checks and requests to BPSS standards.
  • Processing Drugs & Alcohol protocol for new starters.
  • Raising new starter occupational health questionnaires via the PHC portal where applicable and informing the relevant HR Advisor / HRBP of results.
  • Coordination of Right to Work checks, including conducting share code online Right to Work checks via GOV.UK and escalating any Right to Work concerns or CoS applications to the relevant HRBP / HR advisor where required.  
  • Support managers with any ad hoc on-boarding queries and requests.

Payroll

  • Preparation of the monthly payroll documentation for submission to 3rd party payroll provider, including:
    • New Starters and Leavers, including HMRC New Starter Checklist, P45’s, holiday pay, outstanding benefit repayments, PILON, redundancy pay, etc.
    • Salary and allowances changes.
    • Variable payments, including zero hour variable pay, refer a friend payments, overtime and on-call, and annual or ad hoc bonus and incentive payments.
    • Unpaid leave and sickness in line with Company sick pay entitlements. 
    • Parental leave, including Maternity, Paternity, Adoption, Shared Parental, Ordinary Parental Leave, etc. in line with Company entitlements.
    • Statutory notifications & statutory payments.
  • Monthly management of the 1st line payroll checking process for handover to HR Operations Manager for 2nd stage processing and finalisation.
  • Respond and resolve payroll queries, including, raising queries on the 3rd party payroll provider portal for escalation where required.
  • Provide input and information for HMRC & PWC Audits.

Employee Lifecycle  

  • Management of the HR shared inbox including; filing documents, responding to HR & Payroll admin related queries, and escalating queries to the relevant member/s of the team where required.
  • Ensure all approved contract changes are actioned in a timely manner and updated in the relevant systems.
  • Process resignations and action leaver processes, including removal from company systems.
  • Recording and filing of employee sickness notifications or doctors notes and escalating any sickness management or SSP / half pay triggers to the relevant member/s of the team where required.

Additional Duties

  • Processing third party invoices on behalf of the department via Coupa.
  • Set up of the monthly Engagement Survey and quarterly Exit Interview Survey via company SurveyMonkey account.
  • Process monthly organisational chart updates and publish to the company intranet page.

Qualifications

Required Knowledge, Experience and Technical Skills

Essential

  • Experienced all round HR administrator with a bias towards pay and benefits.
  • Experience of payroll management via a 3rd party payroll bureau or in-house payroll.
  • Experience in processing salary sacrifice arrangements and supplier invoices.
  • Understanding of payroll auto-enrolment processes and monthly deductions / payments.
  • Experience working with HR systems and ability to accurately input data.
  • Strong Microsoft Office skills.
  • Strong numeracy skills (e.g. manual payroll calculations).
  • Knowledge of HMRC payroll requirements (PAYE and NI).
  • Understanding of HMRC tax documentation requirements, e.g. P60’s, P11D’s & P45.
  • Knowledge of human resources practice and employment law.

Desirable

  • CIPD Level 3 or payroll related qualification or equivalent
  • Benefits administration experience

 

Behaviours 

  • A proactive, positive ‘can do’ attitude with a demonstrable commitment to delivering a quality service.
  • Remains calm under pressure and can appropriately prioritise tasks in a fast-paced environment.
  • Ability to work flexibly by demonstrating excellent organisational skills and strong attention to detail.
  • Demonstrate initiative to identify and suggest areas for improvement relating to working practices, policies and process.
  • Excellent interpersonal skills with both internal and external customers.
  • Operates in a sensitive and confidential way and within given timeframes.
  • Demonstrates the Eurofins Forensic Services company values; Customer Focus, Quality, Competence & Team Spirit and Integrity.

Additional Information

Company Benefits

In return for your hard work and loyal service, we will offer a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes:

  • Life Assurance (3 times annual salary).
  • Scottish Widows Company Pension Plan.
  • 25 days annual leave plus bank holidays (increasing to a maximum of 30 days).
  • Holiday buy and sell scheme.
  • Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
  • Employee technology scheme.  
  • Discount vouchers and flexi reward points on our employee wellness hub.
  • Perkbox membership, allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee via discount vouchers and flexi reward points, along with access to our employee wellness hub.
  • Learning and study support.
  • Employee Assistance Programme.
  • Health Cash Plan membership.
  • Enhanced company sick, maternity and paternity pay scheme.
  • Refer a friend scheme.
  • Cycle to work scheme.
  • Give As You Earn (GAYE) Scheme.
  • Free on-site car parking (dependant on the site location).


Important Notice for Candidates

Due to the highly sensitive nature of the work we undertake on-site, applicants should note that security clearance will be required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV3 and SC), as such any criminal convictions may prevent you from gaining security clearance.

Further information on the security clearance process and requirement can be found at https://www.warwickshire.police.uk/police-forces/warwickshire-police/areas/warwickshire-police/about-us/about-us/police-national-vetting-service/.

In addition, due to the nature of the work we undertake on our EFS Midlands site, for employees based at EFS Midlands or likely to attend EFS Midlands as part of their role you must inform us if you come into contact with any firearms or ammunition through work or any other reason as there will be precautions you will need to take in order to enter the premises.  This also applies to persons involved in clay pigeon shooting, and those who regularly use any cartridge based tools such as nail/stud guns.  Please provide details on your application.

Please note, you may be required to undertake drug and alcohol testing prior to commencing employment. 

 

Find out more about working for Eurofins on our careers page: https://careers.eurofins.com/ 

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What You Should Know About HR and Payroll Administrator, Eurofins

At Eurofins Forensic Services (EFS), we're on the lookout for a passionate HR and Payroll Administrator to join our dynamic team in Feltham, UK. If you're looking for a role that allows you to blend your HR expertise with payroll management, this is an exciting opportunity for you! In this role, reporting to the HR Operations Manager, you'll be the backbone of our HR and payroll functions, ensuring that our processes run smoothly and comply with all HR protocols and employment laws. Your tasks will be diverse, from managing recruitment administration to overseeing payroll documentation and addressing employee queries. With a salary of £28,800 per annum and the flexibility of hybrid working—up to three days remote each week—you’ll find a balanced work environment that promotes both productivity and well-being. You'll be processing new joiner paperwork, managing payroll checks, and contributing to our commitment to quality and integrity in all aspects of our work. We expect proactive problem solvers with a keen attention to detail, ready to prioritize tasks in our fast-paced environment. So, if you have experience in HR administration and payroll within a 3rd party bureau or in-house setup, and you're enthusiastic about contributing to a company dedicated to enhancing life and the environment, we’d love to meet you. Dive into this rewarding role where your contributions will truly matter!

Frequently Asked Questions (FAQs) for HR and Payroll Administrator Role at Eurofins
What are the responsibilities of the HR and Payroll Administrator at Eurofins Forensic Services?

The HR and Payroll Administrator at Eurofins Forensic Services is responsible for a wide range of tasks including recruitment administration, onboarding new employees, managing payroll documentation, resolving payroll queries, and ensuring compliance with company policies and employment law. The role is varied and requires meticulous attention to detail to ensure that both HR and payroll processes are executed accurately and efficiently.

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What qualifications do I need to apply for the HR and Payroll Administrator position at Eurofins Forensic Services?

To be considered for the HR and Payroll Administrator position at Eurofins Forensic Services, candidates should have experience as an HR administrator with a focus on payroll management. Essential skills include strong numeracy skills, knowledge of HMRC payroll requirements, and proficiency in Microsoft Office. While a CIPD Level 3 qualification or a payroll-related certification is desirable, relevant hands-on experience is highly valued.

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What benefits are offered for the HR and Payroll Administrator role at Eurofins Forensic Services?

Eurofins Forensic Services offers a competitive salary along with a flexible benefits menu. This includes life assurance, a company pension plan, generous annual leave, an employee wellness hub, and various recognition schemes. The company is dedicated to the well-being of its staff, offering additional perks such as learning and study support, health cash plans, and parental leave entitlements.

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Is remote working available for the HR and Payroll Administrator position at Eurofins Forensic Services?

Yes! The HR and Payroll Administrator position at Eurofins Forensic Services offers a hybrid working model. Employees can enjoy remote working options for up to three days a week, allowing you to balance your personal and professional life while contributing to an important role in our organization.

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What skills are important for success as an HR and Payroll Administrator at Eurofins Forensic Services?

Key skills for success as an HR and Payroll Administrator at Eurofins Forensic Services include strong organizational and communication abilities, attention to detail, and a proactive attitude. Candidates should show aptitude for handling sensitive information confidentially, along with the flexibility to prioritize tasks in a fast-paced environment. Familiarity with HR systems and payroll processes is also crucial.

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Common Interview Questions for HR and Payroll Administrator
What experience do you have in HR and payroll administration?

When answering this question, highlight your relevant experience in HR administration and payroll management. Discuss your specific roles, tasks you've completed, and how they relate to the requirements of the HR and Payroll Administrator position at Eurofins Forensic Services. Emphasize your proficiency in HR systems and payroll processes.

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How do you ensure compliance with payroll regulations?

Demonstrate your understanding of payroll regulations by discussing your familiarity with HMRC requirements and how you stay updated on changes in employment law. Provide examples of how you've implemented protocols to ensure compliance in your previous roles.

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Can you describe your approach to managing multiple HR responsibilities concurrently?

Showcase your time management skills by explaining your strategy for prioritizing tasks. Provide details about how you measure urgency and importance, and be ready to give an example from your past experience when you successfully balanced multiple HR responsibilities.

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What software or HR systems are you familiar with?

Discuss the HR software you have used in previous roles, highlighting your proficiency and any relevant features you utilized, such as payroll processing, employee onboarding, or performance tracking. This showcases your technical competence for the HR and Payroll Administrator role.

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How would you handle a payroll discrepancy?

Explain your step-by-step approach to addressing payroll discrepancies. Emphasize your attention to detail, analytical skills, and commitment to resolving the issue in a timely manner while ensuring that all employees' concerns are prioritized and clearly communicated.

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What role does effective communication play in HR administration?

Discuss the importance of clear and open communication with employees, management, and external partners. Provide examples of how effective communication has helped you resolve HR issues and foster a positive workplace culture.

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Describe a time when you had to meet tight deadlines in HR.

Share a specific experience where you faced tight deadlines and successfully delivered results. Focus on your ability to remain calm under pressure, prioritize effectively, and maintain quality in your work.

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How do you stay updated with changes in employment law?

Explain your proactive approach to professional development, including resources you utilize (such as webinars, training sessions, or HR forums) to stay informed about the latest trends and regulations in employment law.

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What motivates you as an HR professional?

Discuss your passion for supporting employees and fostering a positive workplace environment. Share what aspects of HR you find most rewarding and how that motivates you to excel in roles like the HR and Payroll Administrator at Eurofins Forensic Services.

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How would you handle sensitive employee information?

Illustrate your understanding of confidentiality and data protection, explaining the protocols you follow to handle sensitive employee information securely. Highlight your previous experience handling confidential data in an HR capacity.

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