HR Manager, US

​​Ontex is a leading international provider of disposable personal hygiene solutions for all generations. With a global team of around 7,500 employees, we develop, produce and distribute in about 100 countries through leading retailers and healthcare providers. Ontex was founded in Belgium in 1979 and is listed on Euronext Brussels.

To reinforce our HR team we are looking for a HR Manager, US.

Job Purpose

The HR Manager is responsible for translating Ontex HR strategy into local HR practices to support the organization in attaining strategic priorities and business objectives. Thus, enabling Ontex to win in the marketplace. As part of the Stokesdale, NC management team, this position will build strong partnerships with all stakeholders (Managers, Employees, vendors and community) to ensure the HR function delivers proactive, value-added services to the business.  To this end, the HR Manager is expected to establish themselves as a strong business partner by proactively developing programs, policies, practices and action plans to ensure all aspects of Ontex strategy pertaining to employee relations is successful.

The Human Resources Manager is responsible for the full “life cycle” of an employee’s employment at Ontex. Overseeing all policies, programs and practices effecting employees and plant culture.  Ensures leaders are appropriately applying policies and practices to foster an inclusive, engaged and empowered workforce encompassing the Ontex PRIDE values.

Main Responsibilities and Key Tasks

Directs and advances the following activities and programs in accordance with corporate policy, local, state, and federal law to insure success of stated business objectives:

Strategy, Goals and Budget:

• Create, deploy, and manage an HR roadmap for the unit which incorporates global initiatives and specific to local HR initiatives supporting the execution of the local business strategy/plan.
• Partner with plant management to develop annual performance goals and development opportunities.
• Manage the annual performance evaluation process, including calibration or ratings, the link of performance ratings to merit and bonus administration.
• Develop, manage, and administer annual headcount budget.

Recruitment

• Partner with local leadership to recruit talent while ensuring the local organization is lean, efficient and best adapted to meet the staffing needs of the plant to ensure achievement of the plant’s goals.
• Enhance employer branding turning Ontex into an employer of choice in the region.
• Ensure Recruitment plan is built in accordance with plant production schedule and staffing needs.
• Provides guidance on workforce planning and work schedules.

Talent Management & Business Partnership

• Actively conduct the talent cycle: performance management, talent review, succession planning, etc.
• Partner with Line Management to provide HR guidance (e.g., coaching, counselling, career development, disciplinary actions), supporting leaders with all employee-related matters.
• Work closely with management to improve work relationships, build morale and engagement, and increase productivity and retention. Schedule and conduct implement employee engagement surveys, internal communication initiatives, and events.
  • Build and implement action plan to address issues identified in annual employee engagement survey.
  • Drive the local DE&I agenda to improve in areas considered priorities for the company.

Training and Development

• Manage the onboarding and training program for new hires.
• Establish and execute a training plan to strengthen the capabilities needed to support the business plan.
• Contribute to the growth and development of all members of the team with a strong focus on leadership development.
• Work with plant leadership to develop individual development / training plans for emerging leaders.

HR Operations and Compliance

• Maintain a high level of knowledge of local labor law requirements reducing legal risks and   ensuring regulatory compliance. Partners with the legal department as needed/required.
• Manage and resolve employee issues; conduct effective, thorough, and objective investigations.
• Ensure compliance of all internal processes, procedures, and documents with local labor laws.
• Responsible for overseeing coordination of domestic and international relocations, and administration of work visas related to staffing of the Stokesdale Plant

Payroll and Time and Attendance:

• Responsible for all aspects of personnel administration: payroll, benefits, time management system, etc.
• Provide updated HR KPIs and reports.
• Ensure timely and correct personnel and payroll administration (including time registration)

Disciplinary Action / Investigations

• Oversee the progressive disciplinary action process
• Manage and resolve employee issues; conduct effective, thorough, and objective investigations.
• Partnering with Management, administrator appropriate disciplinary action consistent with past practice and the issue at hand. Ensure documentation is maintained and all violations and actions taken in response are recorded in detail.

Compensation & Benefits

• Analyze local market trends and metrics to develop solutions, programs and policies in partnership with the HR Group.
• Manage employee salaries and benefits according to the Ontex Compensation and Benefits system and the local market, ensuring the competitiveness of the company.

Policies and Procedures

• Create, implement and administer appropriate policies and procedures.
• Ensure all employees leaving the organization have documented exit interviews.

Drive Organizational Success

• Create alignment throughout the organization by ensuring goals are defined, communicated and cascaded throughout the organization.
• Build cooperative relationships throughout the organization, between employees and leaders, teams, functions and departments.
• Communicate expectations through SMART goals, train to empower employees, hold employees and leader accountable and strive to celebrate successes.

Job Requirements

• Bachelor’s degree. Desirable master’s degree in HR Management
• At least 7 years of experience in HR and 2 years as a manager
• PHR/SHRM-CP certifications is a plus
• Thorough knowledge of U.S. employment laws and regulations
• Previous experience in the manufacturing industry
• Desirable experience working for an international company
• Excellent English verbal and written communication skills 
• Proficiency in MS Office. Success Factors experience is a plus.

Competencies

• HR Expertise: Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies.
• Communication: Excellent verbal and written communication skills.
• Interpersonal skills: Ability to interact effectively and build trust with all levels in the organization knowing how to keep confidential information.
• Agility: Ability to prioritize, manage time effectively, and escalate issues appropriately.
• Flexibility: Adaptability to deal with a changing environment and quickly readjust the course.
• Leadership: Ability to lead, guide and coach people through influencing, mentoring and coaching skills.

Job Complexity and Challenges

• Aligning and streamlining processes in support of Stokesdale Plant Goals and values.
• Know how to navigate through a multinational company with many international standards.
• Search for specialists throughout the country if not available locally.
• Global mobility responsibility for cases related to the unit.
• Must effectively resolve issues in a timely fashion (sometimes with limited information and/or resources), and while creating calibration and alignment with the team.
• A rapidly changing, growth environment, with a need for standardization, processes and policies that create consistency without “stifling” entrepreneurship and growth.   
• Budget management and cost efficiency awareness
• Excellent influencing, interpersonal and communication skills
• Experience on social accountability, international standards.
• People management skills
• Embrace and promote company values

  ontex.com  

Interested in your next step at Ontex? Do not hesitate to apply!