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Human Resources Administrator I - job 1 of 2

Job Title

Human Resources Administrator I

Agency

Texas A&M Engineering

Department

Engineering Human Resources

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Why work for Texas A&M Engineering?

Who we are

Texas A&M Engineering is a large employer in the great and growing cities of Bryan/College Station, offering thousands of career opportunities in a wide variety of fields. We are deeply committed to recruiting and retaining a talented workforce that embraces our core values of respect, excellence, leadership, loyalty, integrity, and service. Texas A&M Engineering offers competitive salaries, full benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education, research, and public service.

Job Description

Purpose:

The Human Resources Administrator I serves as the primary Benefit Partner for Texas A&M Engineering, and as lead of the benefits team within Engineering Human Resources. This position is responsible for the workflow and coordination of duties within the benefits team and for the supervision of assigned staff.

Responsibilities:

Benefits Administration (70%)

  • Leads benefits customer service for employees and retirees of Texas A&M Engineering. Answers customer inquiries, researches questions and provides appropriate guidance and solutions.
  • Serves as liaison between customers and System Benefits Administration as needed.
  • Serves as lead Benefit Partner in the review and approval of benefits tasks through the HR/Payroll system (Workday) for employees & retirees. Processes benefit changes in Workday.
  • Oversees open enrollment for the Texas A&M University College of Engineering and Texas A&M Engineering Experiment Station (TEES).
  • Runs and reviews benefit-related reports. Monitors status of benefit actions, corrects benefit records, and submits payroll deduction adjustments based on report findings.
  • Collaborates between HR and Payroll to assist with user inquires. Troubleshoots and address benefit deduction issues.
  • Monitors leave of absence benefit events, tracks payments through the billing vendor, and coordinates billing adjustments.
  • Determines retirement eligibility, conducts retirement consultations, processes all retirements in Workday for Texas A&M Engineering.
  • Prepares and distributes communications, presentations, marketing tools, website material, etc. as needed.
  • Provides benefits presentations as part of new employee onboarding and as needed for other functions.
  • Provides user training and outreach.
  • Serves on the System Employee Benefits Advisory Committee (SEBAC) as a non-voting member and conduct the bi-annual SEBAC elections for Engineering.
  • Serves as subject matter expert on system-wide councils and committees for benefit-related purposes.
  • Serves as backup on benefits compliance and reporting, including assistance with payroll retro and arrears reports.

Management (25%)

  • Manages the benefits team responsible for health benefits, retirement, leave administration, the Engineer Your Wellness program, worker’s compensation, and benefits compliance & reporting.
  • Ensures team members effectively administer benefit programs in accordance with policies and regulations.
  • Communicates benefits-related changes, issues, and updates to HR leadership.
  • Oversees workload distribution within the team to enhance efficiency and service quality.
  • Identifies opportunities for process improvement and implements enhancements to streamline benefits administration.
  • Serves as the first point of escalation for complex benefit, leave, retirement and worker’s compensation issues.
  • Recruits, hires, trains, supervises, evaluates performance, and ensures professional development of assigned staff.

Other (5%)

  • Serves as backup on Worker’s Compensation
  • Assists with Single Sign On password resets.
  • Provides excellent customer service.
  • Other duties as assigned.

What we need:

  • Bachelor’s degree or equivalent combination of education and experience.
  • Five years of related experience

Work Location:

  • Main Campus – College Station, TX.

About Engineering Human Resources

The top priority of Engineering Human Resources (HR) is providing quality service and guidance to Texas A&M Engineering Experiment Station (TEES) and Texas A&M University College of Engineering (COE) employees to create a great work environment and to help advance the strategic goals of our organization. Engineering HR supports employees and retirees in a variety of areas including recruitment, hiring, onboarding, classification & compensation, benefits, retirement, leave administration, compliance, immigration, and employee relations.

Texas A&M Engineering provides an outstanding benefits package including but not limited to:

  • Competitive health benefits.
  • Generous paid vacation, sick time, and holidays.
  • Vision, Dental, Life, and Long-Term Disability insurance options.
  • Teachers Retirement System of Texas (TRS), a defined benefit retirement plan with 8% employer contribution.
  • Additional Voluntary Retirement Programs: Tax Deferred Account 403(b) and a Deferred Compensation Program 457(b).
  • Flexible spending account options for medical and childcare expenses
  • Robust free training access through LinkedIn Learning plus professional development opportunities.
  • Tuition assistance https://engineering.tamu.edu/information/esac/educational-assistance-programs.html
  • Wellness program release time offered to employees to promote work/life balance.

Helpful Applicant Information

Required Materials for Application:

  • Resume/CV
  • Three work references with their contact information; at least one reference should be from a supervisor/former supervisor.
  • Letter of interest

Compensation Philosophy:

  • Recruit and retain high-performing workforce through competitive compensation and career development including career pathing, coaching and skills development.
  • Offer total rewards, flexible benefits, professional development, performance recognition and work-life balance.
  • Ensure resources are readily available and utilized to attract and retain the highest quality researchers, faculty, and staff.  

Employment Eligibility Verification

  • If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in delay of start date.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Human Resources Administrator I, TAMUS

As a Human Resources Administrator I at Texas A&M Engineering, located in College Station, TX, you'll play a pivotal role in our vibrant HR team. This isn't just any administrative position; you will be the main Benefits Partner for our organization, taking the lead in managing all aspects of benefits administration. Your day-to-day will involve guiding employees and retirees through their benefits inquiries, ensuring they receive the best support possible. You'll collaborate closely with System Benefits Administration, process benefit changes in Workday, and oversee open enrollment — an exciting time for all. Your managerial responsibilities will involve leading a highly skilled benefits team, ensuring they effectively handle health benefits, retirement plans, and compliance matters. Plus, you'll have the chance to identify opportunities for improving our processes to enhance service delivery. With a strong emphasis on professional development, you will also train team members and host presentations to orient new hires. If you have a passion for supporting educators, researchers, and professionals in achieving their goals through comprehensive benefits, this role is the perfect opportunity to make a lasting impact.

Frequently Asked Questions (FAQs) for Human Resources Administrator I Role at TAMUS
What are the responsibilities of a Human Resources Administrator I at Texas A&M Engineering?

In the role of Human Resources Administrator I at Texas A&M Engineering, your main responsibilities include leading the benefits administration team, answering employee and retiree inquiries, overseeing benefit changes in the Workday system, and managing the open enrollment process. You will collaborate with HR and Payroll, prepare communications for new hires, and provide user training. Additionally, you'll have managerial duties, including staff supervision and performance evaluation.

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What qualifications are required for the Human Resources Administrator I position at Texas A&M Engineering?

To qualify for the Human Resources Administrator I role at Texas A&M Engineering, candidates should possess a bachelor's degree or have an equivalent combination of education and experience. Additionally, a minimum of five years of related experience is required, equipping you with the knowledge to navigate complex benefits-related issues and lead a team effectively.

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What does the benefits program look like at Texas A&M Engineering for the Human Resources Administrator I?

As the Human Resources Administrator I at Texas A&M Engineering, you'll be part of a robust benefits program. The organization offers competitive health benefits, generous paid vacation, sick leave, and a comprehensive retirement plan managed through the Teachers Retirement System of Texas, including an 8% employer contribution. Plus, there are options for flexible spending accounts and tuition assistance, along with professional development opportunities.

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What skills are essential for a Human Resources Administrator I at Texas A&M Engineering?

Essential skills for the Human Resources Administrator I at Texas A&M Engineering include strong communication and interpersonal skills, analytical thinking, and a thorough understanding of benefits administration. Supervisory abilities, a solid grasp of compliance regulations, and proficiency in HRIS systems, especially Workday, are also critical for ensuring efficient benefit operations.

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What is the work environment like for a Human Resources Administrator I at Texas A&M Engineering?

The work environment for a Human Resources Administrator I at Texas A&M Engineering is dynamic and collaborative. Being part of a large institution in College Station, you'll interact with a diverse community of faculty, staff, and researchers, all driving towards shared educational and research goals. The organization values inclusivity and offers a supportive atmosphere that encourages professional growth and teamwork.

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Common Interview Questions for Human Resources Administrator I
Can you describe your experience with benefits administration?

When answering this question, highlight specific experiences where you've managed employee benefits, including processing changes and addressing inquiries. Showcase your familiarity with HRIS systems like Workday, and mention any initiatives you've led that improved the efficiency of benefits administration.

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How do you handle conflicts in the workplace?

To address conflicts, emphasize your approach of maintaining open communication and actively listening to all parties involved. Share an example of how you successfully mediated a conflict in past roles, focusing on finding a solution that favored all stakeholders while upholding company policies.

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What strategies do you use to manage a team effectively?

Discuss your methods for team management, which may include regular check-ins, setting clear goals, and providing training opportunities. Offer examples of how you've motivated your team members and facilitated a collaborative work environment in previous positions.

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How do you stay updated on changes in HR regulations and best practices?

Explain your commitment to continued learning through professional development courses, attending HR workshops, and following reputable industry publications. Mention specific resources or networks you engage with to ensure you stay informed and can apply best practices to your role.

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Describe a time when you improved a process in HR.

Share a relevant example where you identified a bottleneck in an HR process and implemented a solution that streamlined operations or enhanced service delivery. Highlight the outcome and any measurable benefits to the organization, such as improved employee satisfaction.

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What approach do you take to ensure excellent customer service?

Talk about your belief in proactive communication and swiftly addressing employee needs. Highlight a situation where you went above and beyond to assist an employee or retiree, demonstrating your commitment to customer service excellence in your HR role.

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How do you manage your time and prioritize tasks in a busy HR department?

Detail your organizational techniques, such as using task management tools or prioritizing tasks based on urgency and importance. Share examples where your prioritization skills helped in meeting deadlines or achieving team goals effectively.

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Explain your familiarity with Workday or any HRIS systems.

Discuss your hands-on experience with Workday or any similar HRIS, covering specific functionalities you have utilized. Describe how you've leveraged the system to enhance benefits administration and track HR metrics effectively.

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How do you approach onboarding new employees?

Emphasize your structured onboarding process, which may include comprehensive training sessions, one-on-one mentoring, and resources for new hires. Share the positive feedback you've received from new employees regarding your onboarding efforts.

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What do you believe is the most important aspect of benefits communication?

Discuss the significance of clear and transparent communication regarding benefits offerings. Explain how you ensure that employees are well-informed about their options and changes to avoid misunderstandings and enhance engagement with their benefits.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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